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YMCA Black Country Group

Reference: NHL34

Salary: £13.22 per hour

Location: YMCA Hayes Lane Day Nursery, Stourbridge, DY9 8QJ

Successful applicants may receive a £1000 payment after they have been in the role for 6 months. To be eligible for a payment, you must either:

• not have worked in a nursery before,

• have worked in a nursery before but not in the last 6 months,

• have worked in a nursery in the last 6 months but on a temporary contract

YMCA Hayes Lane offers a homely, caring environment for children aged 6 weeks – 5 years old. We can offer day care places in flexible sessions, all year round, 8am – 6pm Monday-Friday.
We are looking for a dynamic, ambitious and passionate deputy manager to support in delivering an exceptional childcare service to the local community. Motivated by the desire to help children develop, you will be part of a team providing and maintaining high quality education and care for the children.

As part of the Nursery management team, you will provide leadership within the setting, displaying a positive example to nursery staff, and work closely with the Nursery Manager to ensure good practice.

Benefits

Apart from a competitive salary and the opportunity to work for a company that is passionate about giving back to the community, the successful applicant will also receive:

• 24/7 Confidential Employee Assistance Programme (EAP)
• Wellbeing Support
• Access to our IMHR Plus online portal, offering discounts at major brands and retailers
• 25 Days annual leave, plus 8 bank holidays, and an increase based on length of service
• SimplyHealth cash plan e.g. dental care, physiotherapy, diagnostic consultation, tests, scans and more
• Staff discount for: childcare at our YMCA nurseries, YGym membership, and Coffee at the Clock purchases
• Life Assurance scheme
• Ongoing opportunities for CPD & various career progression routes

It is a requirement that the successful applicant will complete an enhanced DBS check before taking up the role.

Closing Date:26th January 2026

We reserve the right to close this vacancy before this date should we receive sufficient applications. Please apply by submitting a YMCA Application form as soon as possible to ensure you are considered. You can email hr.recruitment@ymcabc.org.uk for support. We do not accept CV’s.

Equality, Diversity and Inclusion Statement

We are an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, we encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.

YMCA BCG is a trauma-informed organisation; we recognise and understand the widespread impact of trauma on individuals to shape policies, practices, and culture. We are sensitive and responsive to the needs of those who have endured trauma to prevent its recurrence among clients and staff.

Show me available positions

Click here to discover positions we currently have in our adult day services.

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Development Manager

The Development Manager will be responsible for driving philanthropic, partnership and grant income within the Development Team, achieving ambitious fundraising targets to support Storyhouse’s charitable mission and artistic programmes.

You will prioritise fundraising from trusts and foundations, and individuals, including public sector grants, major donors and philanthropists. To ensure a sustainable and diverse income base you will work with other members of the Development Team to steward and support corporate partnerships, legacy giving and other donor relationships as required.

Title: Development Manager

Reports to: Development Director

Salary: £32,000 per annum

Contract: Permanent, Full time, 40 hours per week

Applications should be submitted on or before 16th February 2026, 10am.

Interviews: 26th February 2026

Details

£32,000.00 per year

Location: Hunter Street, Chester , CH1 2AR, GB

Title: Development Manager

Contract: 12-Month Fixed Term Contract (with a view to extend)

Function/Team: Development & Communications

Location: London, UK

Hours: Full time, inclusive of breaks

Reporting to: Head of Development & Communications

Salary: £33,410 – £36,678

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention work disrupts the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

The Development Manager sits within our Development & Communications Team and plays a critical role in securing the funding and partnerships that fuel our global prevention efforts. This role is responsible for managing and preparing high-quality funding applications, nurturing donor and partner relationships, and leading on individual giving initiatives that grow our supporter base and strengthen long-term sustainability.

This is a dynamic and strategic role suited to someone who is a strong writer, comfortable working with data and impact insights, and driven to connect STOP THE TRAFFIK’s mission with funders who share our vision. You will help build a strong pipeline of philanthropic, trust, foundation, and corporate support, ensuring the organisation continues to innovate and scale its prevention programmes worldwide.

This role will be responsible for:

Funding Development & Applications

• Prepare and submit compelling, high-quality funding proposals to trusts and foundations.

• Develop supplementary materials for applications, including budgets, MEL frameworks, timelines, and theories of change.

• Research and identify new funding opportunities to maintain a strong pipeline.

• Manage funding calendars, ensuring deadlines, reporting, and grant obligations are met.

Relationship Management

• Build and maintain strong relationships with existing funders, partners, and individual donors, ensuring excellent stewardship.

• Support the Head of Development & Communications in cultivating philanthropic prospects and corporate partnerships.

• Represent STOP THE TRAFFIK in meetings and presentations with funders and external stakeholders.

Campaigns & Individual Giving

• Lead individual giving activities.

• Collaborate with the Development & Communications Team to design creative fundraising campaigns that grow income across diverse supporter groups including universities, schools, and community initiatives.

Storytelling & Impact

• Translate data, insights, and project outcomes into persuasive narratives for funders and partners.

• Work closely with programme teams to gather impact information and incorporate it into applications and pitches.

The ideal candidate will have:

• Experience in fundraising or partnership development within the charity or social impact sector.

• A strong track record of writing successful funding proposals and trust/foundation applications.

• Excellent written communication skills, with the ability to craft persuasive, evidence-based narratives.

• Experience researching prospects and managing a varied funding pipeline.

• Confidence presenting to funders and external audiences.

• Strong relationship-building skills with individuals and organisations.

• The ability to work with data and monitoring insights to strengthen reporting and funding cases.

• Excellent organisation and multitasking skills in a fast-paced environment.

• A commitment to equality, diversity, safeguarding, and STOP THE TRAFFIK’s core values.

Benefits:

• A friendly, supportive team.

• Opportunity to engage with global partners and influential funders.

• Autonomy to shape fundraising approaches and contribute innovative ideas.

• Healthcare cash benefit scheme (with the option to include partner/children).

• Corporate eye-care scheme.

• Life insurance.

• Non-contributory Group Personal Pension Scheme with 7% employer contribution.

• 27 days annual leave plus 8 bank holidays (rising to 33 days with service).

• Cycle to Work scheme.

• Season Ticket Loan.

• Ability to swap two bank holidays to suit personal needs.

• Flexible work...

Bank Female Clean Team Member

Bank Female Clean Team Member

Nuffield Health Baltimore Wharf FWC | Cleaning | Bank Contract - Ad hoc

£12.82 per hour

As the UK’s leading Healthcare Charity, we’re always striving to create the highest standards of customer service. Maintaining cleanliness in our Fitness & Wellbeing Clubs is a big part of this. That’s why, if you’re helping us to create a clean, safe and pleasant environment for customers, we’ll really value what you do.
As part of the Nuffield Clean Team Member at our gym, we’ll expect you to organise your work and plan your time with assistance from a Team Leader to ensure that cleaning never gets in the way of a customer’s experience. You will use the latest cleaning equipment, products and this will be supported by a first-class training programme. You have a friendly nature and good communication skills, which will come in handy when you’re interacting with colleagues and customers.

As a Clean Team Member, you will:

• Clean and prepare a range of areas at our club

• Care about our customers

• Take pride in your work

• Experience in a similar role, you will be well organised and will ensure that cleaning processes are followed and that the location is clean, pleasant and safe for customers.

• Use equipment safely (such as scrubber dryers, rotary machines & carpet cleaners)

• Be responsible for a variety of tasks, from gym, changing room, shower & poolside cleaning, waste removal & periodic deep cleaning

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.  

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

A major part of this role will involve cleaning the female changing rooms and so we require a female Cleaner only for this role. This in no way affects any other candidate rights. Exemption is claimed under the Equality Act 2010 Part 1 Schedule 9.

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Relevant Stories

Sharing memorable experiences.

Hints & Tips

Help with your application.

Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.

Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all...

Charity Director

Location: 15 Prioriy StreetThe Priory Street CentreYork YO1 6ET Organisation: Older Citizens Advocacy York (OCAY) Salary: £40,000

Read more

Location: 15 Prioriy StreetThe Priory Street CentreYork YO1 6ET Organisation: Older Citizens Advocacy York (OCAY) Salary: £40,000

Glastonbury Abbey is seeking a new Director following the retirement of Janet Bell MBE, whose leadership has helped shape the Abbey into the resilient, trusted and welcoming heritage organisation it is today. This is a rare opportunity to build on a strong legacy and lead one of England’s most important historic and spiritual sites into its next chapter. Working with the Board of Trustees and Senior Leadership Team, the Director will provide strategic and executive leadership across conservation, visitor experience, interpretation, learning, commercial performance and community engagement, ensuring the Abbey’s long-term sustainability and public benefit.

Key details

• Salary: £66,445 – £70,137 (FTE), depending on experience
• Contract: Permanent, full time (37.5 hours per week). Flexible working will be considered
• Location: Glastonbury, Somerset
• Reports to: Chair of Trustees

How to apply

Click here for the application pack and application form (opens in a new tab)

• Closing date: 13 February 2026
• Interviews: 9–10 March 2026

Director
Director

Recruitment Pack - January 2026

Contents

3.
4.
5.
6.
7.
10.
11.

2 Director - Jan 2026

Introduction

Dear Applicant,

Thank you for your interest in joining the Glastonbury Abbey team. Glastonbury
Abbey holds a unique place in English history and cultural identity. Its fame was
built upon its rich tradition of legends, linking Glastonbury with the biblical figure of
Joseph of Arimathea, and chivalric figures such as King Arthur and Queen
Guinevere. Glastonbury’s reputation as the earliest Christian church in western
Europe attracted spiritual pilgrims, royal patrons and tremendous wealth.

Glastonbury Abbey is located in the heart of Glastonbury, Somerset, a diverse and
vibrant town renowned throughout the world as a place of pilgrimage. The abbey is
governed by a board of trustees and is led by a director and senior leadership team
that deliver the strategic objectives in line with its charitable objects. It welcomes
visitors from all over the world while also maintaining strong links with its local
community via a membership scheme and a programme of special events.

Glastonbury Abbey offers visitors a heritage site with nationally significant
archaeological ruins, a 14th century medieval kitchen, 36 acres of beautiful grounds
as well as a museum, cafés and a shop. It is a site of pilgrimage for people of all
faiths and backgrounds and hosts more than 170,000 visitors per year attracted by
reasons as diverse as spirituality, myth, legend, exercise, reflection, history and the
environment.

This is an exciting period in the life of the abbey. The Abbey Yard development,
providing new visitor welcome spaces, gift shop and café, was completed in
2025, and we welcomed 179,000 visitors that year. Future plans include, among
other things, improved heritage interpretation and an ambitious programme of
conservation.

We are seeking a motivated individual who will provide dynamic leadership and
who can inspire the abbey team, our partners and local stakeholders. You will
be a recognised leader in the museums and heritage sector, with experience of
managing a scheduled historic site, ensuring financial resilience, and working
collaboratively to deliver a strategic plan. You will have expertise in building trust
and confidence, and working with a range of strategic partnerships, including other
heritage organisations, higher education, tourism, local government and funding
bodies.

David Odgers MBE
Chair of Trustees, Glastonbury Abbey

3 Director - Jan 2026

Who We Are

Glastonbury Abbey is an independent registered charity (no. 1129263) and a company
limited by guarantee (no. 6873912), with visitor income and donations the only sources of
income. The abbey is governed by a board of trustees.

The objects of the charity have been reviewed and are currently with the Charity
Commission for approval. They are:

•	 maintain and preserve the built and natural environment of Glastonbury Abbey
•	 use and develop Glastonbury Abbey to advance the Christian religion in accordance

with its traditions and spiritual significance

•	 educate and inspire an understanding and appreciation of the historic and religious

importance of Glastonbury Abbey.

The abbey is a scheduled ancient monument and listed building of national importance.
The ruins, grounds and accredited museum are open to the public up to 364 days a year.
There are over 3200 members and many visits from schools and organised groups take
advantage of the education element provided. There is an annual events programme
including concerts, plays and the Medieval Fayre. There are two cafés – one at the entrance
and one in the grounds. There is also a shop and the abbey owns two houses and a car park.

Abbey House is the administrative building at Glastonbury Abbey as well as a venue for hire.
It has a catering kitchen and hosts events such as conferences, workshops, dinners and
receptions.

The abbey relies on admission tickets, events and rental from commercial properties for all
its income; it receives no operational grants and has an annual turnover in the region of £1.5
million.

Operation of all aspects of the abbey is carried out by an employed staff, which averages 41
and includes more than 50 volunteers.

Commercial activities are run under the auspices of Glastonbury Abbey Trading Ltd, a
subsidiary with a board made up of members of the senior leadership team, trustees and
non-executive directors.

4 Director - Jan 2026

Organisation

The board of trustees is chaired by David Odgers
and governs Glastonbury Abbey for public
benefit and future generations in accordance
with its charitable objectives.

Glastonbury Abbey is led by the director. They
report to the board of trustees and drive the
operation of the abbey with the support of the
senior leadership team.

Trustees

Director

Senior Leadership
Team

The senior leadership team comprises the
Director, Head of Finance, Head of Estates,
Head of Engagement and Head of Commercial
...

Shop Supervisor

Shop Supervisor

Sue Ryder Charity shop, 779-783 Bristol Rd S, Birmingham B31 2NQ
37.5 Hours per week over 7 days
£12.36 per hour + rewards & Benefits

Be there when it matters.

Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.

We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, Boxing Day and New Years Day off.

About us Shop Information

Do you have retail experience with excellent customer service skills? Would you love to use your retail knowledge and experience for an important cause? If so come, assist, and support our Shop Manager to run our xxxx shop and contribute to the work we do across Sue Ryder!

As our new Shop Supervisor, you will have retail experience with the commercial awareness to deliver sales. You’ll have a positive attitude and good judgement to do the right thing. You will have proven team leadership skills and the ability to help lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration.

Other responsibilities include:

• As Shop Supervisor you will be using your skills and retail experience to help drive business, push sales, and achieve targets.
• Help to lead a team to deliver great customer service to our donors and customers.
• Work with the local community to generate sufficient donated stock to drive sales.
• Help to recruit, train & retain a volunteer team, who'll look to you and the shop manager for leadership and guidance.
• Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority.
• Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
• Help to manage an effective stock process through the Epos operation.

Minimum Essential Criteria
• Customer Service Experience
• Previous supervisory Experience
• Cash Handling/Till work
• Basic IT skills (emails/instant messaging/video calls)
• Organisational Skills
• Lone working experience

Desirable Criteria
• High street retail/leisure/hospitality background
• KPI and target experience
• Charity retail
• Health & Safety knowledge
• Team Player
• Key holder/opening/closing
• Merchandising/Stock rotation

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online at shop.sueryder.org
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.

Closing date: 28th January
Interview date: 4th February

If you want more than just a job, we want you.
Join the team and be there when it matters.

https://www.sueryder.org/jobs/why-work-for-sue-ryder

Our...

• Shop Name
• Knowle
• Contract Type
• Permanent
• Apply by
• 22-Jan-2026
• Salary
• £12.21
• Job Category
• Retail
• Working pattern
• 2 days out of 7
• Weekly Hours
• 14 hours

Age UK is recruiting for a Shop Supervisor to join their fantastic team in Knowle!

Age UK’s shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most.

If you want to help us to help others, this might be the job for you!

We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence.

The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

• Experience in working in a customer facing role
• Experience of cash handling
• Ability to lift and carry bags of stock up to 10kg’s
• The ability to work as part of an effective team.
• Be able to lone work when needed
• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
• A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards – recognition awards from £100-250.

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to ...

Shop Supervisor

Sunday Shop Supervisor

Sue Ryder Charity shop, Unit 6, Littlemoor Shopping Centre, Littlemoor Rd, Weymouth DT3 6NQ
6 Hours per week (Sundays)
£12.36 per hour + rewards & Benefits

Be there when it matters.

Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.

We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, Boxing Day and New Years Day off.

We are a lovely local charity shop situated in the heart of Littlemoor, situated in a bustling parade of shops with fabulous parking facilities. We always have a mountain of books and DVDs, great for rainy days. And we also have a great selection of bric-a-brac ranging from vintage teacup trios to perfumes.
We have been here for nearly 20 years and have many friends in the local area as well as a team of long-standing volunteers. The people of Weymouth are always extremely generous to us, so we’re guaranteed a plethora of wonderful donations and shop floor stock.

Do you have retail experience with excellent customer service skills? Would you love to use your retail knowledge and experience for an important cause? If so come, assist, and support our Shop Manager to run our Littlemoor shop and contribute to the work we do across Sue Ryder!

As our new Shop Supervisor, you will have retail experience with the commercial awareness to deliver sales. You’ll have a positive attitude and good judgement to do the right thing. You will have proven team leadership skills and the ability to help lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration.

Other responsibilities include:

• As Shop Supervisor you will be using your skills and retail experience to help drive business, push sales, and achieve targets.
• Help to lead a team to deliver great customer service to our donors and customers.
• Work with the local community to generate sufficient donated stock to drive sales.
• Help to recruit, train & retain a volunteer team, who'll look to you and the shop manager for leadership and guidance.
• Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority.
• Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
• Help to manage an effective stock process through the Epos operation.

Minimum Essential Criteria
• Customer Service Experience
• Previous supervisory Experience
• Cash Handling/Till work
• Basic IT skills (emails/instant messaging/video calls)
• Organisational Skills
• Lone working experience

Desirable Criteria
• High street retail/leisure/hospitality background
• KPI and target experience
• Charity retail
• Health & Safety knowledge
• Team Player
• Key holder/opening/closing
• Merchandising/Stock rotation

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of...

Shop Supervisor

Shop Supervisor

Sue Ryder Charity shop, 10-12 Garden St, Cromer NR27 9HN
16 Hours per week over 7 days
£12.36 per hour + rewards & Benefits

Be there when it matters.

Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.

We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, Boxing Day and New Years Day off.

This spacious shop stocks a full range of pre-loved items including furniture, homeware, fashion and gifts.
Garden Street is just off the main High Street in Cromer, heading towards the sea. Cromer has the convenient Cadogan Road and Meadow car parks within walking distance. We also offer a furniture collection and delivery service for our customers & donors.

Do you have retail experience with excellent customer service skills? Would you love to use your retail knowledge and experience for an important cause? If so come, assist, and support our Shop Manager to run our Cromer shop and contribute to the work we do across Sue Ryder!

As our new Shop Supervisor, you will have retail experience with the commercial awareness to deliver sales. You’ll have a positive attitude and good judgement to do the right thing. You will have proven team leadership skills and the ability to help lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration.

Other responsibilities include:

• As Shop Supervisor you will be using your skills and retail experience to help drive business, push sales, and achieve targets.
• Help to lead a team to deliver great customer service to our donors and customers.
• Work with the local community to generate sufficient donated stock to drive sales.
• Help to recruit, train & retain a volunteer team, who'll look to you and the shop manager for leadership and guidance.
• Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority.
• Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
• Help to manage an effective stock process through the Epos operation.

Minimum Essential Criteria
• Customer Service Experience
• Previous supervisory Experience
• Cash Handling/Till work
• Basic IT skills (emails/instant messaging/video calls)
• Organisational Skills
• Lone working experience

Desirable Criteria
• High street retail/leisure/hospitality background
• KPI and target experience
• Charity retail
• Health & Safety knowledge
• Team Player
• Key holder/opening/closing
• Merchandising/Stock rotation

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online at shop.sueryder.org
- Structured induction programme and learning and development opportunities.
- Access to Employee support programm...