Description

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.

The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.

Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background CitySport provides health and fitness, physical activity, and sport opportunities to City St George's students and staff as well as the local community.

Our programmes help everyone to Be Active, Be social, or Be competitive.

The post holder will supervise CitySport (the University sports facility) and all operational staff when scheduled as Duty Manager.

They will assist Management in delivering coaching and exercise instruction, sports and wellbeing programmes, sports fixtures, events, facilities operation, service planning and customer relations.

This role will require a good working knowledge of sport, sport set-ups, and leading health and fitness practices.

The post holder is also responsible for overseeing S&C, group exercise, and fitness courses/projects, as well as support on fitness related administration.

Responsibilities

Manage the day-to-day operations and all staff of CitySport whilst acting as Duty Manager.

Design, coordinate, and deliver bespoke fitness/S&C programmes.

Co-ordinate all operational staff as the Duty Manager, deal with customer complaints and be responsible for the operational health and safety of students, staff and public.

Perform regular building, process and operation checks throughout a shift to ensure optimal customer satisfaction, whilst maintaining a safe, clean and well-maintained environment.

Maintain logs and records of all incidents that occur during the Duty Manager shift and ensure that the information is escalated appropriately.

Assist the Health and Fitness Manager with logging and monitoring all fitness specific maintenance issues as well as facility issues, providing follow up reports to the wider team.

Undertake any other duties that may be required by Sport and Leisure leadership staff.

Provide extra support for front of house duties, delegating and delivering site tours and promoting sales.

Person Specification

A recognised industry qualification in Fitness Instruction to a minimum of NVQ Level 2 and have current membership of REPs.

Possess an in date First Aid at Work and have an excellent working knowledge of managing fitness courses, group exercise classes, and fitness sessions.

An understanding of health, fitness and wellbeing trends within a leisure facility is essential.

Additional Information

Closing date: 25th January 2026 at 11:59pm

Interviews: 5th February 2026

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development. City St George’s is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants. The University of business, practice and the professions

As an Animal Rescue Officer (ARO) with the RSPCA, you'll respond to reports of cruelty, neglect, or injury and play a vital role in preventing animal suffering through education, advice, and, where necessary, intervention. If you are motivated by animal welfare and want to make a meaningful difference, a career as an ARO could be perfect for you.

• This work can be physically and emotionally demanding, but it is also deeply meaningful and highly rewarding. You'll see the direct impact of your decisions and actions on animals' lives and the people connected to them. We recognise the emotional demands of animal rescue work, and as part of our commitment to your wellbeing, you'll have access to mental health resources, inclusive policies, and ongoing development opportunities to support both your personal resilience and long-term career progression.
• Much of the role involves working independently and travelling long distances, including frequent motorway driving and visits to remote rural locations. While you'll often be out on your own, you'll remain closely connected to a supportive and experienced team. We provide comprehensive training, equipment, and guidance to help you work safely and confidently.
• You will regularly engage with members of the public in emotionally charged situations. People may be distressed, angry, anxious, or defensive, and effective communication is essential. You'll need to ask the right questions quickly, gather accurate information under pressure, and use calm, confident influencing skills to de-escalate heightened emotions while remaining professional and empathetic. These skills are critical in enabling you to make accountable decisions without immediate supervision, often with real consequences for animal welfare and public safety.

There are not many careers that allow you to pursue your passion while making a real difference in the world. As an ARO, you'll help improve animals' lives every day.

We recognise that people bring different strengths, backgrounds, and experiences. If you are resilient, reflective, committed to learning, and motivated by making a difference - even if you don't meet every requirement perfectly but share our values - we encourage you to apply. Are you one of our kind?

We think this role's going to be popular and are expecting to attract high interest, so we strongly encourage early applications to avoid missing out. We may close the advert early if we receive sufficient applications before the closing date.

Important Dates 

• Mandatory online awareness sessions: w/c 9th February.
• Online assessments: You will be offered slots on any day between 23rd February and 6th March.
• Online interviews: You will be offered slots on any day between 16th March and 27th March.

To be considered, you must live within one of the postcodes specified in the document attached to this advert (scroll down) titled 'South Yorks - Postcodes.'

Unfortunately, we are not currently considering applications from candidates who wish to relocate.

We welcome applications from people with a wide range of backgrounds. You do not need previous animal welfare experience to apply, many of the skills needed for this role can be gained through other careers, caring roles, volunteering, or community-facing work.

Essential requirements:

• Aged 17 or over at application and 18 by the course start date
• Resilience, good judgement, and strong communication skills, with the ability to handle sensitive conversations
• Ability to work independently, with the support of a wider team
• Willingness to work varied shifts between 8am and 9pm, including bank holidays and weekends
• Availability to start on 18th May 2026and commit to a continuous, intensive 26-week training programme (annual leave cannot be taken during this period)
• Flexibility to travel for training at locations across the country, with occasional overnight stays
• Full manual driving licence, with recent experience and confidence driving long distances (up to 150 miles per day)
• Comfortable with lone working
• Confident swimmer: able to swim 50 metres fully clothed within 2.5 minutes by the point of assessment during training

Does this sound like a great match of your skills? Come and join us!

For more information on the recruitment and pre-employment checking process, please refer to the attached document:<...

Housing Adviser

Job pack

Thank you for your interest in working within the Citizens Advice service. This job

pack should give you everything you need to know to apply for this role and

what it means to work within the Citizens Advice service.

In this pack you’ll find:

●  Our values

●

3 things you should know about us

●  Overview of the Citizens Advice service

●  Overview of the Housing Adviser role

●  Role Profile and Person Specification

●  Our approach to Equity, Diversity & Inclusion (EDI)

●

Further information and how to apply

 Our values

Values to help us achieve our cultural ambition: an inclusive, purpose driven

workplace that listens, works together, is open and honest, accessible and

helps everyone be the best they can be.

Purpose driven we always focus on the people who need our help.

People focused we recognise, value and reward contributions and talents in

an open, fair, and meaningful way.

Collaborative we build relationships across teams and locations to foster

innovation and inclusive ways of working.

Transparent we are open and honest, sharing information early and often

whenever we can.

  3 things you should know
about us

1. We’re local and we’re national. Citizens Advice have 4 national offices and

offer direct support to people across England, Wales and the Channel Islands

in 236 independent local Citizens Advice services, including within the New

Forest.

2. We’re here for everyone. Our advice helps people solve problems and our

advocacy helps fix problems in society. Whatever the problem, we won’t turn

people away.

3. We’re listened to - and we make a difference. Our trusted brand and the

quality of our research mean we make a real impact on behalf of the people

who rely on us.

1

  Overview of the

Citizens Advice service

The Citizens Advice service comprises a network of 236 independent local Citizens

Advice charities across England, Wales and the Channel Islands, and the national

charity. The role of the national charity is to enable local Citizens Advice to deliver

their services and jointly deliver other services at a national level, including the

website.

Citizens Advice provide support from:

●    511 local Citizens Advice offices in communities across England and Wales
●    over 1,166 outreaches in local communities, such as GPs’ surgeries, hospitals,

libraries, prisons and community centres

●  the Witness Service, available in 234 criminal courts across England and Wales

Across the whole of Citizens Advice, the service is delivered by around:

●    10,000 local staff

●    19,500 volunteers

We help millions of people every year with free, independent and expert advice
across the broadest range of areas – from money and debt to benefits, housing,
energy, work and so much more.

2

  Overview of the

Housing Adviser role

As the Housing Adviser, you will work oversee the delivery of our housing advice

service across the New Forest, especially with those that are under threat of

homelessness. You will ensure that our service is accessible, high-quality and

meets the needs of the local community. This support will be through a mix of

face to face, telephone and online client appointments.

This role would suit a trained debt or benefits adviser, however, we would also
be keen to hear from candidates who have transferable skills and are willing to
undergo training in housing advice – full training will be available for the right
candidate.

3

  Role Profile

Job Title

Housing Adviser

Reporting to

Project Operations Manager

Annual Salary

£26,200 (FTE) with salary review on successful completion
of probation

Hours of work

Part-time 30 hours per week, job share considered

Location

Flexible to suit applicant, with some travel across the New
Forest area

Holiday

25 days per annum (pro rata) plus Bank Holidays

Key

Housing Options

Responsibilities

  Take referrals from clients that approach Citizens

Advice under threat of homelessness, as well as

from New Forest District Council (NFDC) and third

parties.

  Give proactive, timely housing options advice to

those that may be at risk, with a view to avoiding

future homelessness.

  Provide support to clients with challenges to

housing bandings.

  Negotiate with landlords and other housing

stakeholders to resolve housing disputes and

prevent loss of accommodation.

  Ensure clients are promptly signposted to other

specialist advisers (within Citizens Advice and third

parties) to deal with any issues that may increase

their threat of homelessness.

4

  Record and report on session delivery and

outcomes for individual clients in line with the

project outcomes and Citizens Advice quality and

other standards.

Individual Financial Capability

  Support clients to maximise their income to ensure

they are in best position to avoid homelessness.
  Undertake budgeting work with clients to ensure

that future housing options are affordable and

sustainab...