Salary: £28,825 per annum

Location: Hampshire

Hours: 37 Hours per week

Position Type: {Advertised Full Time / Part Time}

Expiry Date: 25/01/2026 23:59

The Vacancy

We are looking for a passionate and enthusiastic individual to join the customer accounts team. The team provide an efficient and supportive arrears management service to our customers.

What you’ll be doing

As a customer accounts advisor, you will support and work alongside the Customer Accounts Officers. You’ll be responsible for assisting in pursuing low level rent arrears as well as, garage debts. You’ll work with our customers in processing their refunds. You will also be responsible in liaising with the Local Authorities regarding housing benefit claims and processing any housing benefit overpayments.

With a focus on achieving positive outcomes, you’ll work with our customers to understand their circumstances and support their queries, identifying those customers who need to be signposted further.

Customer Accounts Hampshire Team work from home, with occasional visits to our hub in Andover

About you

We are looking for an individual who is committed to delivering excellent customer service who will establish, develop and maintain effective working relationships with our customers, external agencies and colleagues.

You’ll have excellent communication skills, both written and verbal, and have a good eye for detail and accuracy when presenting information. You’ll be proficient in the use of IT including the Microsoft Office suite and CRM databases. You will be able to work at a fast pace, dealing with queries efficiently and provide positive outcomes

You’ll need to have a flexible approach to meet the needs of our customers, including local and regional travel. You’ll need to have a UK driving licence and access to your own vehicle for work purposes.

What’s in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• Enhanced leave
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

Ready to apply?

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.

INDJOBS

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

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Aster Group Privacy Statement

The following explains how we Aster Group (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.

As defined by the General Data Protection Regulation (GDPR) Aster Group is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, pr...

We are looking for a relief Cafe Assistant/General Assistant to work at our fantastic Older People Services. In this role, you will provide support and assistance in the kitchen and dining room and carry out some basic housekeeping tasks. You will require basic food preparation experience, good communication skills and a flexible attitude to work.

Rate: £12.60 per hour

Hours: Relief

Status: (Relief)

Location: Aberdeen

Purpose of Job: 
To carry out catering and housekeeping related tasks, as required, to the identified standards, to contribute towards the delivery of a quality service designed to meet the needs of service users.

Main Duties/Responsibilities:

• Assisting with dining room and kitchen duties including basic food preparation to agreed work schedules and quality standards to maintain effective service delivery.

• Sourcing and purchasing catering provisions, maintaining appropriate stock levels, ensure an effective service delivery. Ensuring meals that come in are batch coded, use by dates are checked and food is stored correctly.

• Organising the receipt of provisions and equipment, ensuring that goods are stored safely and hygienically to regulatory requirements.

• Maintaining food safety and hygiene standards in food preparation and cooking, and in the working environment.

• Recording food temperatures etc. in accordance with food safety legislation.

• Using and storing equipment, machinery and cleaning agents in a safe manner according to instructions and agreed procedures.

• Communicating effectively with staff, service users and others in the workplace, providing written and verbal information when required according to agreed reporting procedures.

• Developing and maintaining positive relationships with service users within agreed operational and organisational parameters.

• Identifying and evaluating hazards and risks, in line with VSA’s Health and Safety policies and security procedures, to reduce the risk to self, service users and other staff members.

• Carrying out general housekeeping tasks out-with the kitchen/dining room areas as required.

• Carrying out any other duties which may be required from time to time provided the tasks are both reasonable and within the post-holder’s capabilities.

• Have awareness and work within internal control systems in your area to facilitate improvement in the quality of service provided

Experience:

Essential:

• Experience of carrying out routine procedures, according to specified work standards
• Basic food preparation

Vacancy

North America

United States

University of California, Santa Cruz

Dean, Social Sciences Division

The University of California, Santa Cruz, seeks a collaborative leader and strategic convener to serve as the Dean of the Social Sciences Division.  The Dean serves as the executive officer of the Division and partners closely with the Campus Provost and Executive Vice Chancellor to lead the Division and help guide the academic program of one of the nation’s most distinctive research universities through a period of transformative opportunity and change. The Dean will join a highly collegial and collaborative group of academic leaders and be expected to work closely with the deans of the four other academic divisions (Arts, Engineering, Humanities, Physical and Biological Sciences).

Set within 2,000 acres of coastal redwood forest overlooking Monterey Bay, UC Santa Cruz is a top-tier public research university that combines academic excellence with a bold commitment to access, sustainability, and social impact. With a total enrollment of nearly 20,000 students—approximately 17,370 undergraduates and 1,890 graduate students—UC Santa Cruz is a member of the Association of American Universities (AAU) and holds R1 status. In fiscal year 2024, UC Santa Cruz secured over $250 million in extramural research funding, reflecting a dynamic research enterprise. The University’s annual operating budget exceeds $1 billion, with core funds supporting its mission of teaching, research, and public service. Guided by its strategic plan, Leading the Change, UC Santa Cruz is advancing student success, interdisciplinary innovation, and inclusive excellence.

The Division of Social Sciences at UC Santa Cruz encompasses eight academic departments: Anthropology, Economics, Education, Environmental Studies, Latin American and Latino Studies, Politics, Psychology, and Sociology. It is the largest division on campus, enrolling roughly 36% of UCSC’s undergraduates and 17% of its graduate students. The Division offers fifteen undergraduate majors, four master’s programs, and eight doctoral programs—many of them interdisciplinary in scope and design.

Research in Social Sciences is supported by a wide array of interdisciplinary centers and initiatives that address critical social, economic, and policy issues. These include the Center for Agroecology, which manages a 35‑acre organic farm in partnership with UCSC’s Agricultural Experiment Station, as well as the Center for Economic Justice and Action, the Center for Integrated Spatial Research, the Dolores Huerta Research Center for the Americas, the Center for Analytical Finance, the Science and Justice Research Center, the Center for Statistical Analysis in Social Sciences, the Kenneth S. Norris Center for Natural History, the Center for Labor and Community, the Right Livelihood Center, and the Institute for Social Transformation. The Division also houses two residential undergraduate colleges—College Nine and John R. Lewis College—whose Provost reports to the Dean and the Vice Provost and Dean of Undergraduate Education. In total, the Dean oversees a $40 million budget, approximately 150 full‑time faculty, and more than 100 staff members dedicated to advancing the Division’s teaching, research, and public service mission.

The next Dean of Social Sciences at UC Santa Cruz will assume this role at a pivotal time. As the Division with the largest undergraduate enrollment, a diverse interdisciplinary research portfolio, and a deep commitment to social justice, Social Sciences requires an experienced leader who will lead with vision and creativity. Navigating fiscal realities while driving innovation within the Division, the Dean will be tasked with strengthening research and teaching infrastructure, advancing graduate pathways, enriching experiential learning, deepening community engagement, and amplifying the Division’s impact locally and globally.

Equally critical will be the Dean’s role in expanding fundraising and strategic partnerships. The Dean must articulate a compelling vision that attracts transformative investments and cultivates collaborations with industry, government, and nonprofits. Through courageous leadership, creative problem‑solving, and a commitment to socially engaged scholarship, the next Dean will position Social Sciences as a dynamic, resilient, and globally impactful division,...

Outreach & Communications Worker – Independent Documentary Screening Tour (2026)

Unsolicited Films

Remote

Salary: £1,800–£2,600 total (equivalent to £65–£90 per hour, fully compliant with National Minimum Wage 2025)

Unsolicited Films is seeking a Freelance Outreach & Communications Worker to support audience engagement for a small-scale UK screening tour.

The project centres on a completed 57-minute independent documentary by Glasgow-based filmmaker Zac. Screenings will take place across selected UK independent cinemas, arts venues and community spaces. This is a fully remote, email-based and flexible contract. No on-site event work or technical duties are required.

Role details

• Freelance contract. 25–30 total hours, delivered flexibly across 8–10 weeks (approx. 3 hours per week).
• For more information and to apply, please email zacburgers.world@gmail.com

Role responsibilities

The successful candidate will identify and contact relevant community groups, arts collectives, film clubs, student societies, grassroots cultural networks, independent media and niche cultural communities that may resonate with the film.

Weekly progress notes are required. A shared outreach log must be maintained with:

• organisations contacted
• dates of contact
• responses received
• confirmed support or collaborations

Final deliverables include:

• a complete contact spreadsheet
• outreach email templates
• a short summary of relevant audience groups for each city

Success is defined by clarity and consistency of outreach, not by ticket sales. Outreach must demonstrate genuine, targeted engagement.

Person specifications

Strong written communication and organisational skills, reliability, and confidence contacting organisations by email. Familiarity with grassroots arts or independent film is helpful but not essential. Previous outreach, comms or audience development experience is welcome but not required. Ability to work independently is key.

How to apply

Please send a short CV and a brief paragraph outlining relevant experience to:
zacburgers.world@gmail.com
All communication is handled by email; no video calls are required.

About Unsolicited Films

Unsolicited Films is an independent micro-studio created by Zac Burger, focused on DIY documentary practice and artist-led screening models operating outside traditional festival structures.

#LI-DNI

The closing date for this position is 01/02/2026 at 23:59

Outreach & Communications Worker – Independent Documentary Screening Tour (2026)

Unsolicited Films is seeking a Freelance Outreach and Communications Worker to support audience engagement for a small-scale UK screening tour planned for 2026. The project centres on a completed 57-minute independent documentary by Glasgow-based filmmaker Zac. The tour will take place across selected UK independent cinemas, arts venues and community spaces, with dates still flexible. This is a fully remote, email-based role.

About the role

The Outreach and Communications Worker will focus on connecting the film with relevant local audiences and organisations. This includes contacting community groups, arts collectives, film clubs, student societies, grassroots cultural networks, independent media and other niche communities that may resonate with the themes of the documentary. No on-site duties or technical work are required.

Hours and fee

This freelance contract requires approximately 25–30 hours of work delivered flexibly over 8–10 weeks (around 3 hours per week).

Fee: £1,800–£2,600 depending on experience.

This is equivalent to £65–£90 per hour, compliant with National Minimum Wage 2025.

Documentation and deliverables (required)

The role includes documented outreach with a shared contact log listing:

• organisations contacted
• dates of contact
• responses received
• confirmed support or collaborations

A short weekly progress update is required (bullet points are fine).

Final deliverables include:

• a complete contact spreadsheet
• outreach message templates
• a short summary of relevant audience groups for each city

Success in this role is defined by the clarity and quality of outreach work, not by ticket sales. Outreach must demonstrate genuine, consistent and targeted engagement.

Person specification

Strong written communication, clarity and reliability. Confidence contacting organisations by email. Familiarity with grassroots arts, community culture or independent film is helpful but not required. Prior experience in outreach, comms, PR or audience development is welcome but not essential. Ability to work independently and stay organised is key.

How to apply

Send a short CV and a brief paragraph outlining relevant experience to:

zacburgers.world@gmail.com

All communication by email; no video calls required.

Applying for this job

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Marketing and Visitor Experience Lead (South West)

Marketing and Visitor Experience Lead (South West)

About us

Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We’re looking for the best of the best to be part of our RNLI engagement crew. This is an exciting new role for a strategic thinker and creative doer who will support volunteers, create memorable experiences and deliver campaigns that can really make a difference.

Your role

As Marketing and Visitor Experience Lead you will be audience focussed, ensuring our supporters, donors, volunteers and the general public have a great experience and join us, stay with us, advocate for us and feel part of the RNLI family.

What you’ll be doing in the role:

• Getting to know our audiences and ensuring that RNLI campaigns and experiences are relevant and supporter-centric
• Working with staff and volunteers to develop and deliver national, regional and local campaigns and experiences against income, engagement and behaviour change KPIs
• Working with staff and volunteers to design and develop inspiring and engaging visitor journeys and experiences within our lifeboat stations, museums and visitor centres
• Supporting and feeding into the development of the regional engagement plan. Being an active member of the regional engagement team in the South West, demonstrating the highest levels of collaborative working and collective responsibility
• Coaching, training and developing our team of Community Managers to deliver against marketing and visitor experience objectives, using your experience to improve their knowledge and skills
• Supporting volunteer recruitment, management and training of Lifeboat Visits Teams, Community Presenters and Campaign Ambassadors

About you

You’ll have a strong background in either a marketing or visitor experience development role; you’ll get to know your audiences, whether they are supporters, volunteers or supporters of the future and keep them front of mind when developing content across both physical experiences and campaigns.

Your energy and creative approach will motivate you to achieve targets and overcome barriers. You’ll be flexible and willing to travel to achieve results and work across the wider engagement team.

To be considered as the Marketing and Visitor Experience Lead you will need:

• Significant achievements in engaging supporters, volunteers or the public in order to generate funds, increase engagement or change behaviour
• A proven track record in the areas of marketing campaign and/or visitor experience
• Exceptional written and verbal communication skills, including experience of audience insights, brand relevancy and targeted content creation
• People leadership skills, including high levels of emotional intelligence and problem-solving skills
• Experience of influencing at all levels and working collaboratively with others to lead and embed change and improvements

Please note this role requires a significant level of travel across the South West but will also require occasional travel to other RNLI locations including our regional office in Saltash and our support centre in Poole.

Safeguarding

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependabl...

Customer Relationship Manager

We are looking for a Customer Relationship Manager to join our business Ecclesiastical Insurance UK on a remote basis with travel across the UK. Competitive salary and excellent benefits.

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Remote

Job Ref: 204499

About the role

Ecclesiastical Insurance, who are proudly part of Benefact Group are looking for a Customer Relationship Manager to join us on a remote basis with travel across the UK.

In this newly created role of Customer Relationship Manager you will support the development and accountability for our customer relationship management offering for Ecclesiastical Insurance UK. Ensuring customers receive exceptional service across our commercial insurance products and propositions, driving the delivery of target market customer needs, commercial objectives and regulatory responsibilities.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Design and deliver successful programmes of customer engagement and relationship building across the Ecclesiastical UK business, to ensure customer satisfaction and retention, and to build customer loyalty.

• Act as the primary contact between the customer and insurer as part of the company’s trilateral programme.

• Understand client needs, obtain customer insights and coordinate the overall customer experience with Ecclesiastical UK. Ensuring customers receive a co-ordinated, quality service in all business areas.

• Pro-actively work with business areas to make the most of opportunities and to anticipate and mitigate issues.

• Use relevant CRM tools to manage customer interactions, service delivery and trilateral performance metrics, ensuring a well-maintained central log of customer interaction.

• Ensure customer understanding of our proposition to secure long-term customer commitment and growth.

• Ensure consistent engagement with the customer’s broker to ensure a smooth trilateral relationship.

• Engage with internal stakeholders at all levels to ensure customer requirements are met and feed into the Customer Segment Team on any new areas of innovation required.

• Support the Customer Segment Director with external segment engagement opportunities.

• Proactively contribute within the Customer Segment team, driving shared goals in product and proposition, and regulatory compliance.

What you'll need to have

• Must hold a full UK Drivers Licence.

• Significant general insurance experience.

• Qualified to CII Diploma level minimum.

• Strong Underwriting technical knowledge or excellent understanding of commercial lines insurance products and schemes gained in relevant roles.

• Customer and broker relationship management experience and evidence of successful customer retention.

• Excellent understanding of the insurance market and fully up to date with regulatory requirements, specifically in relation to Product Oversight and Governance and Consumer Duty.

• Experience of leading strategic projects and championing customer needs and outcomes.

What makes you stand out

• Strong collaboration skills across different business areas and excellent stakeholder management and relationship skills.

• Ability to generate new ideas and challenge the status quo to support customer needs.

• Proven track record of influencing of senior stakeholders.

What we offer

• A competitive salary - let's discuss it

• Car Allowance

• Group Personal Pension - up to ...

Parish Support and Outreach Officer (Job Ref: 837-220)

£40,000 per annum | Permanent | 35 hours per week (Monday–Friday 9am–5pm) | London SW1P | Closing Date: 6 February 2026 | Interview Date: TBC

Parish Support and Outreach Officer Job Description

Rewards and Benefits Summary 2026

An exciting opportunity has arisen for a Parish Support and Outreach Officer to join the Safeguarding Team within the Roman Catholic Diocese of Westminster.

This is a vital outreach and support role, working closely with parishes and chaplaincies across the Diocese to promote a welcoming, safe, and inclusive environment. You will play a key part in ensuring safeguarding practices are understood, embedded, and upheld, while providing guidance, advice, and practical support to clergy, Parish Safeguarding Representatives, staff, and volunteers.

Key Responsibilities

Parish Support and Outreach

• Provide outreach and administrative safeguarding support to parishes and chaplaincies across the Diocese.

• Build positive, collaborative relationships with clergy, chaplains, Parish Safeguarding Representatives, staff, and volunteers.

• Undertake focused outreach work where parishes require additional support to meet diocesan safeguarding requirements.

• Work closely with clergy and safeguarding representatives to maintain safe and welcoming parish environments, particularly for those who are vulnerable.

Safeguarding and Compliance

• Work alongside Diocesan Safeguarding Service casework and DBS colleagues to identify emerging safeguarding themes, trends, or gaps within parishes.

• Complete regular parish audits and produce detailed audit reports.

• Maintain accurate parish DBS and safeguarding training records, ensuring compliance and clear action timelines.

• Promote safe recruitment practices and support understanding of safeguarding policies and procedures.

• Ensure safeguarding matters are recorded, reported, and referred to appropriate internal and external agencies.

• Raise safeguarding concerns to Safeguarding Managers when they come to your attention.

Training and Reporting

• Deliver parish safeguarding training as part of outreach activity.

• Support the wider Safeguarding Team in delivering training sessions and events.

• Contribute to the production of the Annual Safeguarding Report for the Trustees’ Safeguarding Committee.

• Develop an understanding of DBS processes and assist with safe recruitment procedures when required.

General Duties

• Respond to phone calls, emails, and enquiries related to the role.

• Undertake administrative tasks in support of the Safeguarding Service.

• Carry out additional duties as directed by the Line Manager.

About You

You will have experience working in a safeguarding role involving children and/or adults at risk, with the confidence to manage complex issues sensitively and professionally. You will be an excellent communicator, highly organised, and comfortable working both independently and collaboratively. You will bring a strong understanding of safeguarding legislation, risk management, and multi-agency working, alongside a commitment to confidentiality and high professional standards.

Who We Are

We are the Roman Catholic Diocese of Westminster, a faith-based organisation committed to serving parishes, schools, and communities across the Diocese. Rooted in Catholic social teaching, we place human dignity at the heart of all that we do.

Our work is guided by our core values of Competence, Reliability, Honesty, Perseverance, and Love, which shape how ...

Counselling Service Assistant

Passionate about making a difference? Join us at The Brain Tumour Charity and help fight for a world without brain tumours. Your impact matters.

The Brain Tumour Charity is leading the way in research, support, and advocacy for everyone affect by brain tumours. Our mission is simple but urgent: to accelerate a cure for brain tumours and improve life for everyone affected by this devastating disease.

We know that 91% of people affected by a brain tumour, will have experienced a negative impact to their emotional well-being; often exacerbated by cognitive issues, personality changes, long term side effects and reduced prognosis. The Support Team at The Brain Tumour Charity are addressing this by offering free, professional counselling to the brain tumour community, ensuring that when needed, those diagnosed and their loved ones, always have somewhere to turn.

As a Counselling Service Assistant for this service, you will support with the day-to-day operations of the service. You will help to deliver each element of the service, from referrals and assessments, right through to feedback requests and discharging clients.

 📍Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week. 

⏰Working hours: This role is 37.5 hours per week, with some out of hours working. 

💰Benchmarked salary: c.£25,000 (dependent on level) 

We are looking for a professional and empathetic person, who has experience of working in a busy admin role. The ideal candidate would also have a good understanding of counselling and would be able to confidently explain this to prospective clients. We are looking for someone with excellent IT and telephone skills and the ability to learn and use various databases is essential.

• Day to day delivery of all service operations, mainly answering phone calls, responding to emails and managing a busy diary.

• Supporting a team of volunteer assessors to ensure they receive the help and guidance they need to deliver their role.

• Giving clients in the service a positive, empathetic and professional experience, where they feel well supported.

• Requesting feedback from clients about their experience within the service

• Maintenance of appropriate and accurate records on our service system and CRM database, as required to evidence the impact and reach of our support services

• Work to promote the service across all areas of charity and within the wider community

• Assist with the covering of the Charity’s Support Line where required

• Committed to observing confidentiality, in line with the service and organisational policy

• Contribution to safeguarding and promotion of the welfare of clients, in line with organisational policy

We encourage you to apply to the role even if you do not meet all of the criteria.

Experience:

• Minimum of a Level 2 Certificate in Counselling or equivalent

  - Experience of working in an admin role, where there was a requirement to use telephone, email and CRM systems or databases

  - Experience of working and supporting vulnerable adults, patients and carers

Knowledge, Skills & Abilities:

· A professional and empathetic people person, with demonstrable skills in supporting counselling clients

· Good understanding of counselling and how it can help clients facing difficulties.

· Self-reliant and competent IT user including digital platforms, data insights, internet, email, databases

· Excellent written and verbal communication skills, with the ability to adapt communication styles for different audiences

· Sound knowledge of safeguarding, both in theory and practice

· Ability to prioritise and with good time management

· Able to work flexibly and creatively to respond to the emerging needs of the service

*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.

You’ll...