The Retail team at Arthur Rank Hospice play a vital role in raising essential funds for our Charity, our Retail Hub in Pampisford is a treasure trove of pre-loved items and furniture. Due to continued growth within the team, we have a fantastic opportunity to join us as our new Deputy Hub Manager.
We have a part time role available working 15 hours per week. Both roles will work on a rota basis which will include weekends (the hub is closed on Sunday's.)

As our Deputy Hub Manager, you will play a key role in the running of the Retail Hub, working closely with the Retail Hub Manager to achieve sales targets, objectives and KPI’s along with supporting the charity’s wider retail strategy.

Main duties will include:

• Managing the ongoing supply and rotation of stock donations along with identifying new income streams and opportunities
• Support the Hub team (staff and volunteers) to ensure the delivery of excellent customer service
• Creating and maintaining a safe working environment for staff, volunteers and customers
• Supporting our team of van drivers with collections

We are looking for a shop manager who understands the importance of community and loves working with and supporting people. You will bring your innovation to manage and drive income in the hub, motivating others through regular communication and engagement.

To be successful in this role, you will have previous experience of working in a similar retail environment with experience of income and expenditure reporting.

Due to the nature of this role there will be an element of manual handling and physical activity involved. Lone working may also be required from time to time. Candidates are required to be physically capable (with reasonable adjustments for disabled candidates) of meeting these job requirements.

Please note our Hub operates 6 days per week and our colleagues work on a shift basis which will include weekends.

Interviews for this role will be held week commencing 12th January 2026.

Starting salary of £24,937 with opportunities to progress to £26,598.

Please note that the salary quoted is based on full time hours and will be pro-rata’d for part time posts. As a Charity with limited funds, it is usual practice for new starters to commence on the minimum of the salary band for the role. Exceptionally, and only for candidates demonstrating significant strengths relevant to the role, we may be able to negotiate on this.

We are a Disability Confident employer, and welcome applications from candidates with disabilities. If you would like support to apply, please contact the HR Team by email careers@arhc.org.uk and we will be happy to help.

Arthur Rank Hospice Charity does not hold a sponsor license; therefore, we are unable to offer sponsorship to individuals who do not currently have the right to work in the UK, or that require sponsorship as a condition of an existing visa

We are committed to inclusivity, respect, fairness, engagement and equality of opportunity for our patients and their families, our staff and trustees, our volunteers and our supporters. We value the strength that comes with difference and the positive contribution that diversity brings to our community. Therefore, candidates with a disability that meet the minimum criteria will be guaranteed an interview. We are also working to increase diversity throughout the organisation, and we particularly welcome applications from BAME people who are currently under-represented.

Arthur Rank Hospice Charity is committed to safeguarding and promoting the welfare of children, young people and adults who draw on care and support and expects all colleagues and volunteers to share this commitment.

Apply

Senior Public Affairs Advisor - 7240

Save the Children UK has an exciting opportunity for a strategic and politically-minded individual with extensive policy knowledge & experience to join us as our Senior Public Affairs Advisor.

Please note: This is a 12 month FTC.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Senior Public Affairs Advisor, you will lead Save the Children UK's political and public affairs work on one of our key strategic priorities – including protecting children in crises, tackling UK child poverty, and advancing the Sustainable Development Goals. You will design and deliver high-impact influencing and change strategies, build and maintain strong relationships with Parliament and key stakeholders, and ensure our advocacy drives meaningful policy outcomes for children.

Working collaboratively across the organisation, you will support colleagues, children, and priority audiences to engage confidently and effectively with decision makers. This role is ideal for someone with strong experience in international development and humanitarian aid, and a deep understanding of international cooperation and foreign policy, who is motivated to translate global evidence and child-centred priorities into impactful political influence in the UK.

In this role, you will:  

• Lead political strategy and thought leadership on international development and the future of international cooperation, shaping ambitious and credible policy change.
• Build and manage high-level relationships with parliamentarians, ministers, senior civil servants, and key external influencers to drive impact.
• Provide clear, timely political insight through monitoring, analysis, and briefing to inform advocacy and manage political and reputational risk.
• Deliver high-impact advocacy by drafting compelling briefings and enabling children, families, and colleagues to engage directly with decision makers.
• Strengthen public affairs capability across Save the Children by coaching colleagues and working collaboratively across teams and regions.

About you

To be successful, it is important that you have:

• Strong understanding of UK political systems, processes, and trends.
• Solid policy expertise in international development, international cooperation, and humanitarian issues.
• Proven ability to analyse political insight, manage political risk, and use this to drive effective influencing.
• Demonstrable experience delivering strategic, creative lobbying and advocacy that achieves political change, including through events and campaigns.
• Excellent relationship-building and communication skills, with the ability to explain complex issues clearly and work effectively across teams and coalitions.
• Strong planning, project management, and organisational skills, with the flexibility to adapt in a fast-changing environment.
• Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

To learn more about the position, please review the Job Description in the attached Documents.

Closing date: midnight on Sunday 25 th January

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close ...

Job Introduction

• Location:Bedfordshire (MK40 & MK43)
• Annual Salary:£36,154.65
• Hours per week:Full time (37.5 hours)
• Training Provided:Opportunity to complete NVQ/QCF Diploma Level 5
• Required:Full UK driving licence and access to a car/vehicle.
• Sponsorship is not available for this position

Do you believe everyone deserves the chance to live life their way? 

We’re looking for a passionate leader who can inspire and lead teams to create truly meaningful support for adults with learning disabilities across our supported living locations in Bedfordshire.

Put People First

The people we support are at the heart of everything we do. Every day, you’ll be helping them to gain confidence, build independence, and enjoy opportunities that matter to them. Your role is to inspire and enable teams to deliver support that is person-centred, compassionate, and shaped around the needs and aspirations of the people we support.

How You’ll Make a Difference

• Inspire and guide your teams to support people in living their life, their way.
• Build strong and trusting relationships with families, colleagues, and professionals so everyone works together to achieve the best outcomes.
• Be a role model for kindness, respect, and inclusion, building a culture where people feel they belong.
• Offer flexibility and presence across services, with shared responsibility for on-call support.

What We’re Looking For

• Experience leading support for people with learning disabilities and complex needs.
• A genuine passion for person-centred care, with the ability to motivate and nurture your teams.
• Knowledge of CQC/SCI regulations and the confidence to manage compliance requirements.
• Strong organisational skills and confidence using everyday digital tools like Microsoft Office.
• A willingness to share responsibility in the on-call rota and be actively present across our services.

At its heart, this role is about helping people thrive and leading your team to make it happen.

What benefits will I have?

We have a range of benefits that you can mix and match to suit you, such as:

• Stream– an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
• Blue light card– we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
• Simply Health- Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
• Buy and sell annual leave– transfer windows open twice a year.
• Pension and Life Assurance -you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme.

Join us in building a community where everyone belongs, and where every day is a chance to help someone thrive. Apply today.

 If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check. 
Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate. Apply without delay!
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
If you require any assistance to find out about current vacancies, making an application, or need any recruitment related documentation in a more accessible format please send an e-mail to: Recruitment@affinitytrust.org
Check out more opportunities on our careers page: https://www.affinitytrust.org/about-us/careers/job-search/

INDWBO

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IPS Service Manager (London)

• locations
• Lambeth Harbour - Lorraine Hewitt House

• time type
• Full time

• posted on
• Posted Today

• job requisition id
• JR011412

IPS Service Manager

Location: London (Lewisham, Lambeth, and Southwark)Working Hours: 37Contract Type: PermanentSalary: £35,920 - £51,640

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

About the Role

We are seeking an experienced and dynamic IPS Service Manager (Senior Employment Specialist) to lead our Individual Placement and Support (IPS) employment service across Lewisham, Lambeth, and Southwark. You will manage a team of six Employment Specialists, driving the delivery of high-quality, evidence-based supported employment services that enable people with lived experience of substance misuse and related barriers to secure and sustain meaningful paid work. The role demands a strong commitment to the core principles of the IPS model; rapid job search, personalised support, and employer engagement, alongside a collaborative, flexible approach to work.

What You’ll Do

As IPS Service Manager, you will provide leadership, supervision and professional development to your team, embedding IPS fidelity standards and a data-driven culture of continuous improvement. You will work closely with external partners, including young people and adult substance misuse services across the tri-borough area, to strengthen referral pathways, co-location opportunities and employer networks. You’ll also oversee performance monitoring, reporting and quality assurance, ensuring targets and outcomes are achieved, and that services remain responsive to local needs. The role includes managing a small personal caseload as required, supporting individuals directly into employment and working with stakeholders to address structural barriers to work.

What We’re Looking For

You’ll have a proven track record of delivering and managing IPS or similar supported employment services, excellent partnership-building skills, and a strong data mindset to inform decision-making and continuous improvement. A reflective and coaching leadership style will help you nurture your team’s capabilities, while your ability to navigate complex inter-agency environments will be key to effective delivery across borough boundaries. A flexible approach to work, including outreach and employer engagement, is essential.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our

  Way to GoandAspirationsportals

• £500

  Recommend a Friendbonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue L...

Lead Service Management Specialist

We are looking for a Lead Service Management Specialist to join our Gloucester office. Competitive salary, excellent benefits and hybrid working.

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Gloucester

Job Ref: 204593

About the role

Benefact Group are looking for a Lead Service Management Specialist to join our Gloucester office.

This is a senior role reporting directly to the Head of Service Experience, where you’ll lead a team of Service Managers and act as the strategic owner for IT-provided services across ERP and payment platforms. You’ll ensure that Service Management functions deliver exceptional value to the business, balancing operational stability with continuous improvement, and driving service excellence in areas critical to finance, HR, procurement, and customer transactions.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Lead and develop a team of Service Managers, fostering a culture of accountability, collaboration, and continuous improvement.

• Drive governance for

  ITIL-aligned practices, ensuring OLAs/SLAs are defined, monitored, and achieved for ERP and payment services.

• Act as the

  strategic owner for ERP (including Workday) and payment services, ensuring stability, security, and compliance across enterprise-wide platforms.

• Serve as the

  primary liaisonbetween ERP and payment system vendors, managing relationships and ensuring contractual obligations are met.

• Collaborate with business stakeholders to align IT services with business outcomes, focusing on process optimisation and service value.

• Champion service management best practices for

  SaaS-based ERP platforms, ensuring compliance and operational excellence.

What you'll need to have

• Proven leadership experiencein service management, with the ability to manage and develop a team.

• Strong background in

  ERP platforms (Workday experience essential)and payment systems (e.g., Worldpay).

• Deep understanding of

  ITIL principles, governance frameworks, and compliance requirements for financial and transactional systems.

• Experience managing

  global or multi-country servicesand third-party vendors.

• Excellent stakeholder management and communication skills, with the ability to influence at all levels.

• Commitment to delivering exceptional customer experience and service quality.

What makes you stand out

• Track record of

  owning and improving ERP or payment servicesin complex environments.

• Experience aligning IT services with business objectives across finance, HR, and procurement functions.

• Ability to manage multiple priorities and drive results in a fast-paced, evolving environment.

What we offer

• A competitive salary - let's discuss it

• Hybrid working

• Group Personal Pension - up to 12% employer contribution

• Generous annual bonus scheme between 7.5% and 30%

• 28 days annual leave plus bank holidays, and a holiday buy and sell scheme

• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance

• £200 annual personal grant to a charity of your choice

• Encouraged to take at least one volunteering day per year

• Employee Assistance Programme

• Full study support to gain professional qualifications

• Access to virtual GP

• Enhanced maternity and paternity pay

  ...

Regional Senior Operations Manager - Criminal Justice (Thames Valley, Portsmouth & Kent)

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for Senior Operations Contracts Lead - Criminal Justice Services

Salary: £38,000 - £48,000

Location: Based across multiple locations with the flexibility to work from home up to two days each week. The key locations for this role are Caversham, Portsmouth and Kent. The expectation is that a minimum of three days per week are spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions). Visits also required to HMP Peterborough and HMP Bronzefield.

Hours: 35 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note:

Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.

You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.

About You:

To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:

A thorough understanding of and knowledge of the issues relating to women in the criminal justice system

• A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding

• A good knowledge and understanding of organisational systems and frameworks, line management and project management

• Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level

• Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.

• Experience of developing relationships with funders/commissioners and achieving required outcomes

• Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact

• Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach

• Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking

• Ab...

Work with us

Do you care about doing something worthwhile with your working day? Are you passionate about supporting people at work and beyond? At FareShare South West, you can make a real difference to the one million people in the south west who are going hungry.

It’s very rewarding and impactful to work here, the sense of social positivity and giving to the community in ways that I never thought would be possible.

Daniel

FareShare South West joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity and routes out of poverty for people across the south west. Our supportive volunteering and employability programmes offer local people the opportunity to thrive.

Current vacancies:

Hub Manager, Devon and Cornwall (Plymouth)

Hub Manager, West of England (Bristol)

FareShare South West is a Real Living Wage employer. We believe everyone who works for us deserves a salary that meets the costs and pressures they face in their everyday lives. All employees, regardless of age, receive a minimum hourly wage of £12.60, higher than the government minimum of £12.21 per hour.

Hub Manager, Devon and Cornwall (Plymouth)

Reporting to: Head of OperationsSalary: £28,500 – £30,000, depending on experienceHours: 37.5 hours per week (Monday to Friday, evening shifts on a rota and occasional
weekends)Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension
contributionLocation: Based at our Sisna Park Hub, Plymouth PL6, + ad hoc support to our Bristol
Hubs (Little Ann Street BS2/Vale Lane Hub, BS3)

Purpose of the role

The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement.

This role requires an enhanced DBS check.

Read the full job description and person specification

How to apply: please send a CV and a cover letter outlining why you are a good fit for the role to Owen Langstone to recruitment@faresharesouthwest.org.uk. Applications without a cover letter will not be considered. This is a rolling recruitment process and your application will be considered when we receive it.

We welcome applications from people with convictions. We believe in second chances, and will only ask about criminal records for roles that are exempt from the Rehabilitation of Offenders Act and require a DBS check. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role.

Hub Manager, West of England (Bristol)

Reporting to: Head of OperationsSalary: £28,500 – £30,000, depending on experienceHours: 37.5 hours per week (Monday to Friday, evening shifts on a rota and occasional
weekends)Terms: 6 to 12 month Fixed-Term Contract, 25 days holiday pa (pro rata, exc. Bank
Holidays), 5% pension contributionLocation: Based at one of our Bristol Hubs (Little Ann Street BS2/Vale Lane Hub, BS3), +
ad hoc support to our Sisna Park Hub, Plymouth PL6

Purpose of the role

The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, F...

Work with us

Do you care about doing something worthwhile with your working day? Are you passionate about supporting people at work and beyond? At FareShare South West, you can make a real difference to the one million people in the south west who are going hungry.

It’s very rewarding and impactful to work here, the sense of social positivity and giving to the community in ways that I never thought would be possible.

Daniel

FareShare South West joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity and routes out of poverty for people across the south west. Our supportive volunteering and employability programmes offer local people the opportunity to thrive.

Current vacancies:

Hub Manager, Devon and Cornwall (Plymouth)

Hub Manager, West of England (Bristol)

FareShare South West is a Real Living Wage employer. We believe everyone who works for us deserves a salary that meets the costs and pressures they face in their everyday lives. All employees, regardless of age, receive a minimum hourly wage of £12.60, higher than the government minimum of £12.21 per hour.

Hub Manager, Devon and Cornwall (Plymouth)

Reporting to: Head of OperationsSalary: £28,500 – £30,000, depending on experienceHours: 37.5 hours per week (Monday to Friday, evening shifts on a rota and occasional
weekends)Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension
contributionLocation: Based at our Sisna Park Hub, Plymouth PL6, + ad hoc support to our Bristol
Hubs (Little Ann Street BS2/Vale Lane Hub, BS3)

Purpose of the role

The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement.

This role requires an enhanced DBS check.

Read the full job description and person specification

How to apply: please send a CV and a cover letter outlining why you are a good fit for the role to Owen Langstone to recruitment@faresharesouthwest.org.uk. Applications without a cover letter will not be considered. This is a rolling recruitment process and your application will be considered when we receive it.

We welcome applications from people with convictions. We believe in second chances, and will only ask about criminal records for roles that are exempt from the Rehabilitation of Offenders Act and require a DBS check. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role.

Hub Manager, West of England (Bristol)

Reporting to: Head of OperationsSalary: £28,500 – £30,000, depending on experienceHours: 37.5 hours per week (Monday to Friday, evening shifts on a rota and occasional
weekends)Terms: 6 to 12 month Fixed-Term Contract, 25 days holiday pa (pro rata, exc. Bank
Holidays), 5% pension contributionLocation: Based at one of our Bristol Hubs (Little Ann Street BS2/Vale Lane Hub, BS3), +
ad hoc support to our Sisna Park Hub, Plymouth PL6

Purpose of the role

The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, F...

Charity Shop Manager - Scunthorpe

Age UK Lincolnshire is an independent local charity – a brand partner of Age UK – supporting more than 6,000 people per month and demand is growing. Our vision,  a world where older people flourish , is delivered through a commitment to our values and our promise to deliver.

We are opening a brand-new charity shop in Scunthorpe and need an enthusiastic and experienced Charity Shop Manager to lead the way. This is a fantastic opportunity to be part of something special from the very beginning using your creativity to design an inviting space-efficient shop that maximises sales potential, helping to raise vital funds for our charity.

• 28 hours a week
• Worked over 4 days a week between Tuesday - Saturday
• £18,965 per annum (£23,707 FTE)
• Working hours 09:00 - 16:30

As the Shop Manager, you will be responsible for managing our retail operations, which includes the charity shop, online shop and any other associated retail operations. You will manage a small team of employees and volunteers, delivering a high-quality retail service to support the charities income generating activities.

The successful applicant will be creative, proactive, commercially aware and experienced in delivering outcomes in line with agreed budgets.

It is essential that the successful applicant has the passion and leadership skills to motivate a team of employees and volunteers in order to maximise the retail income, generate stock, develop Gift Aid and online sales as well as develop new areas of retail sales.

Applicants will need experience of charity retail, EPOS systems and will need to have an imaginative, practical approach to retail and the ability to work effectively as part of a team generating unrestricted income for the Charity through all retail channels. Excellent organisational, communication and IT skills are essential to ensure that the applicant gets the best out of the team and the department.

A flexible approach to work is required in order to cover holidays and sickness or to participate in trading outside of normal shop hours.

Applicants must be;

• Positive and passionate
• Motivating and an excellent communicator
• Self-motivated and creative
• Hardworking and reliable

Retail and sales experience is essential. The successful candidate will ideally have at least 2 years work experience.

Full UK driving licence and access to a car is required as you will be expected to undertake some travel across the county and to Age UK Lincolnshire’s other sites.

What do we offer?

• Access to the Blue Light Card for discounts and savings
• Access to an Employee Assistant Programme provided by BUPA
• In house Mental Health First Aider support
• Opportunities for professional development and learning
• Supportive team culture
• To be part of an organisation that really makes a difference

How to apply

Please click here to complete our application form. We encourage applicants to refer to the job description when completing their application, demonstrating their skills and suitability for the role.

CVs will not be accepted.

Closing Date: Friday 23^rd January 2026

Interview Date: Wednesday 28^th January and Thursday 29^th January 2026

If you have any questions about the role, get in touch with the Human Resources Department by calling 01522 696000 or email hr@ageuklincolnshire.org.uk 

We reserve the right to close the advert before the closing date if we receive a sufficient number of applications

Role subject to Disclosure and Barring Scheme.

Use of AI 

At Age UK Lincolnshire we recognise that technology is changing the way people apply for jobs and Artificial Intelligence (AI) can be a valuable tool to support your journey. However, it’s important to ensure your application still reflects your own voice and skillset. AI should support, not replace, your experience. Always review AI-generated content carefully and be ready to talk about it in interviews.

Our Commitment to Safeguarding

Age UK Lincolnshire has a...

About the role

Key Information

House Manager

Full time, 37 hours

Salary: £35,000 per annum

  Bristol Beacon’s purpose is to unite people through the joy of live music. As a renowned venue and award-winning music education hub, we achieve this through a remarkable, diverse and inspiring programme of live music performance, participation and learning.

We’re looking for an experienced and people-focused House Manager to co-lead our Front of House operation, delivering exceptional events, outstanding customer service and the highest standards of health and safety.

Working alongside a fellow House Manager, you’ll lead Assistant House Managers and Casual Stewards to deliver over 800 events a year across our artistic programme, commercial hires and learning activities. You’ll be a visible, confident presence during events, ensuring smooth operations, excellent audience and artist experiences, and safe, well-managed spaces.

This role combines hands-on duty management with strong leadership, planning and problem-solving. You’ll oversee FOH rotas, training, crowd management, contractor relationships (including bar, security and medical teams), and maintain robust policies, procedures and reporting. Championing inclusion, access and customer care will be central to everything you do.

If you thrive in a fast-paced live events environment, lead with warmth and clarity, and are passionate about creating welcoming, safe and memorable experiences, we’d love to hear from you.

We reserve the right to close applications a week before the deadline if a suitable number of applications are received.

Diversifying our workforce

We are committed to developing a more diverse workforce through applicants with the skills and experience to help us to widen our perspective and better serve the needs of our communities.

We particularly encourage applications from disabled and ethnically diverse backgrounds as these groups are currently underrepresented within the arts and culture sectors.

Submitting an application

To apply for this role, please submit an application via our application portal.

If you would like to discuss your application or have any questions about the application process, please email HR@bristolbeacon.org.

Our visionWe are working to a future where every familywith a seriously ill child in hospital can staytogether, close to their child’s hospitalbedside.Our missionWe provide welcoming, comfortable ‘Homesfrom Home’, to keep families together whenthey have a sick child in hospital and kind,caring staff to support themPassionate
We believe passionately that
families with a seriously ill child
in hospital should be together

Supportive
We care for families when they
really need us and we support our
staff to be the best they can be

Togetherness
We work together to make
a difference

Proud
We are proud to be able to welcome
all families that need us to our clean
and comfortable ‘Homes from Home’

We are open, honest and transparent in everything we do.
We spend our money responsibly ensuring that families are
always at the heart of our work

Our valuesTrustworthyOur ‘Homes
from Home’

We have ten ‘Homes from Home’across England that can support 148families a night. In 2024/25 weprovided 48,062 nights in our homes,supporting 3,203 families.98%

Our staff surveyof our colleagues are proud towork at The Sick Children's Trustof our colleagues said that thework of the charity inspires themto do a good job100%of our colleagues enjoy working atThe Sick Children's Trust100%We supported3,203 familiesWe provided48,062nights of accommodationOccupancy rates91%in our ‘Homes from Home’Average travel time82 minutesfrom home to hospitalOur impact 24/25Job title:

House Manager

Hours:

Days:

35 hours per week

Monday-Friday

Location:

Crawford House, Royal Victoria Infirmary, Newcastle upon Tyne

Reports to:

Operations Manager

Role purpose:

Crawford House supports families with a sick child being treated at Royal Victoria Infirmary by giving them a welcoming
and supportive place to stay just minutes from their seriously ill child’s hospital bedside.
The House Manager has full accountability of the management of Crawford House and the efficient day-to-day running,
ensuring rooms are allocated appropriately and families are supported. The House Manager is required to implement and
comply with our policies including health and safety, equal opportunities, safeguarding, data protection and security
guidelines together with hospital policies, if applicable.

Job DescriptionFamilies

To work in conjunction with the hospital medical teams to prioritise the allocation of rooms for families
Ensure that families are welcomed and are allocated appropriate rooms, and that family registrations and inductions are carried
out sensitively and on time
To ensure family information is kept confidential
To ensure that the safety and welfare of families and staff are high priority at all times through guidelines and regular checks
To be sensitive, respectful and understanding of families, recognising their emotional, physical and material needs
To be responsible for the security of the house and convey this to staff, families, visitors and contractors
Address any concerns relating to a family and where necessary refer to the operations team
 Liaise with families regarding the duration of their stay and arrangements when leaving the house

Maintenance of the ‘Home from Home’

To have a good understanding of the house lease agreements
To take full responsibility for the management and control of the maintenance of Crawford House premises and equipment
To ensure that the property remain a clean, safe, hygienic, comfortable and well-presented environment, meeting the high
standard that is expected at all times
To plan, prepare and follow a maintenance and redecoration programme, adhering to brand guidelines and budget constraints,
and with the approval of the Operations Team
Ensure maintenance and contractors work safely and risks to families are minimised

Key Tasks and Responsibilities
House Administration and Day-to-Day Procedures

To use initiative and to be proactive in time management, ensuring cost effective use of the working hours and resources, developing
the role, meeting objectives and development plans in order to enhance future progression
To build strong, professional relationships with the hospital staff and all related departments, communicating effectively at all levels
Ensure maximum occupancy rates
To have full accountability of all administration
To ensure that all documentation is accurate, complete and available to satisfy audit requirements
To complete and present mandatory reports with accuracy and working within strict time constraints
Respond to and address any unplanned incidents as appropriate
To recognise that the role will often be lone working and will involve hands on domestic duties to provide support for families. This
will include washing, ironing and making beds up, all routine checks etc.
To assist when the Crawford Team need help with domestic or any other duties, pulling together as a complete, effective team
Comply with General Data Protection Regulations

Staffing

Responsible for the day-to...

Job Description

Job Title:

Retail Manager

Tenure:

Permanent

Base:

HHWC  Charity  Shops  Workington  and  Cockermouth  (predominantly
Cockermouth)

Responsible to:

Marketing and Income Generation Team Leader

Responsible for:

Retail Volunteers

Salary:

Hours:

JOB SUMMARY:

£15,226   (£25,376 FTE)

22.5 hours per week over 3 days (working on rota) Monday - Saturday

The role of Retail Manager is based within the Marketing & Income Generation (MIG) Team.
The overall purpose of the MIG Team is to raise the profile of Hospice at Home West Cumbria
(HHWC) and to generate income to support all Hospice activities.

The post holder will play a key role in achieving these objectives through working across our
retail sites, maximising sales and effectively promoting our organisation in the local community.

DUTIES AND RESPONSIBILITIES OF THE POST

Key responsibilities of the job:

•  Manages a strong team of volunteers to coordinate the day-to-day activities in our retail

operations, undertaking physical tasks when required and optimising sales by maintaining
the appearance of the buildings within organisational brand and identity guidelines.

•  Takes a proactive approach to recruiting and retaining volunteers and ensures all retail

locations have adequate volunteer cover during opening hours, including coordinating rotas
and arranging cover for periods of staff and volunteer absence.

•  Ensures volunteers receive a comprehensive induction, and ongoing training, advice,

support and guidance is in place to ensure that they deliver high customer service standards
and are motivated, happy and effective in their role and can develop new skills to take on a
variety of tasks.

1

•  Ensures that the shops carry a reasonable level of stock of excellent quality goods and that
they are priced appropriately and displayed effectively, within the trading guidelines for
charity shops.

•  Provides a high level of customer service to retail customers and donors, maximising sales

opportunities and gift aided donations where possible.

•  Ensures gift aid donations are separated from general stock and easily identified, tagged
appropriately, and gift aid stock is being conducted within the HMRC guidelines and in
accordance with organisation procedures.

•  Works with volunteers to coordinate the collections of donated items, the sorting of

donated items, and identify donated goods that may be of particular value for sale online or
via auction.

•  Maintains high standards of orderliness, cleanliness, and compliance with all aspects of

Health and Safety and risk management throughout the buildings including organising minor
maintenance as required and reporting all major maintenance and any other health and
safety concerns to the Marketing & Income Generation Team Leader.

•

Implements measures to safeguard the security of people, premises, stock and takings and
ensure they are understood and implemented by volunteers, including all financial and
health & safety controls and procedures.

•  Develops and runs efficient and effective recycling procedures for shop waste and unwanted

donated goods.

•  Undertakes promotional activity to help to maximise sales and other fundraising activities

including providing MIG Team colleagues with information for the website and social media
to encourage and improve shop income and engagement of supporters in the local
community.

•  To foster and promote to the public and volunteers, the values of Hospice at Home West

Cumbria, and the organisations expectations of behaviours and attitudes having regard for
the reputation of the charity.

Personal Development:

•  To be committed to personal and professional development and engage in mandatory and

statutory training as required.

•  To set challenging goals through the appraisal process to ensure the effective delivery of

personal objectives.

•  To keep updated with current policies and procedures.

2

General:

•  To ensure that personal conduct, ways of working and work activities are aligned to the

Hospice’s purpose and values at all times.

•

In accordance with the Data Protection Act 2018 and the General Data Protection
Regulations, to ensure the maintenance of confidentiality in respect of staff, volunteer and
client records and all privileged information relating to the services of the Charity, its
patients, staff and volunteers and particularly of the area for which directly responsible.

•  To promote and foster the Hospice’s reputation and standing within the community and

with private, statutory and voluntary sector agencies and organisations.

•  To adhere to the Health and Safety policy and report all accidents, incidents or near misses

promptly and when requested to co-operate with any investigations undertaken.

•  To be aware of obligations and to abide by the spirit and nature of the Equal Opportunities

policy to avoid direct and indirect discrimination.

•  To undertake any other duties which may ...

Project Manager

We are looking for a Project Manager to join Benefact Group based at our Gloucester office. Competitive salary, excellent benefits and hybrid working.

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Gloucester

Job Ref: 204538

About the role

Benefact Group are looking for a Project Manager to join our Gloucester office.

In this role you will manage projects in line with corporate strategy, standards and ethos, to meet the business needs, utilizing the necessary resources and skills, within agreed parameters of cost, timescales, and quality.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Manage specific (major/technical) projects, successfully implementing to agreed timescales, cost and quality, to achieve planned benefits and outcomes.

• Audit and monitor projects and the programme of projects as directed to ensure that project management standards are followed and that the programme and individual projects are being progressed effectively.

• Provide accurate reports for senior management, departmental team leaders and staff, relating to programme and project progress, as directed.

• Ensure there is an overall business case and benefits management plan for the project and that it is aligned with the agreed outcomes.

• Define and maintain procedures, standards, and templates relating to the project life cycle to support the effective delivery of the programme of projects.

• Act as a point of reference for project management, assisting other project managers in the motivation

What you'll need to have

• Experience of working in a portfolio, programme and project support environment

• Prince II or APM Professional

• Analytical mind set, the ability to think laterally identifying root causes and confident in making recommendations.

• The ability to multi-task, manage work under pressure, to complete work accurately and deliver to agreed deadlines.

• Ability to communicate and influence up to Director level, tailoring style as appropriate.

• Expert user of Microsoft Office Suite, particularly MS Project, PowerPoint and Visio.

What we offer

• A competitive salary - let's discuss it

• Hybrid working

• Group Personal Pension - up to 12% employer contribution

• Generous annual bonus scheme between

  6% and 24%
• 25days annual leave plus bank holidays, and a holiday buy and sell scheme

• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance

• £200 annual personal grant to a charity of your choice

• Encouraged to take at least one volunteering day per year

• Employee Assistance Programme

• Full study support to gain professional qualifications

• Access to virtual GP

• Enhanced maternity and paternity pay