Permanent

37 hours a week

£28,200 per annum

This post will work across the General Practice Surgeries within Stafford Central PCN. Primarily Weeping Cross, Beaconside & John Amery Drive. Mileage can not be claimed for travel between places of work or ocassional home visits to patients.

Would you like to be part of a dynamic, award-winning, local charity that helps communities to thrive?

Could you listen and communicate effectively?

Would you enjoy working as part of enthusiastic teams and using your initiative?

You will benefit from experience of supporting people through information, advice and guidance; managing a caseload; and using IT to keep good records.

However, we are more interested in your passion and energy to make a difference, as full training will be provided.

Support Staffordshire is working hard to become more inclusive of the communities we serve, and as such is especially keen to hear from applicants with protected characteristics and lived experience, that bring knowledge, skills and experience which we lack.

If you would like more information please contact Rebecca Causier on 07835 137 371.

In order to be considered for this position, you will need to complete an Application Form and Equity, Diversity and Inclusion Monitoring Form.

The person appointed will require: Proof of right to work in the UK; Two satisfactory references; An enhanced and barred DBS check

Closing date: 9am Tuesday 27 th January 2026

Interview date: Monday 2 nd February 2026

(Interview travel expenses can be paid on completion of an expenses claim form and providing your bank details)

Job Introduction

Social Prescribing Link Worker (Maternity Cover)

Salary: £20,330.27 - £21,575.89 per annum plus excellent benefits

Location: Walsall, West Midlands

Contract: Fixed Term Contract (31st December 2026) Part Time, 28 hours per week 

Closing Date: 29th January 2026

Interview Date: To be confirmed 2026

Make a real difference in your community

We’re looking for a passionate and motivated Social Prescribing Link Worker to help people improve their health, wellbeing and independence, supporting those who may feel isolated, face inequalities or struggle to access health services.

In this role, you’ll build trusted relationships, provide personalised support, and empower individuals to access activities and services that improve their physical and mental wellbeing. You will work closely with health partners, community groups and voluntary sector organisations to ensure customers feel supported, connected, and confident in managing their wellbeing.

If you’re compassionate, a great listener, and driven to help others take positive steps in their lives, we’d love to hear from you.

We’re inviting people who are interested in a Social Prescribing Link Worker role to attend our Open Day at our Wellbeing Scheme.

Date: Tuesday 27th January 2026

Time: 11:00am – 2:00pm

Location: Lockside Pointe, 1 Lockside Road, Walsall, WS2 8FE

This is a fantastic opportunity to:

• Learn more about our wellbeing schemes
• Meet the team and the people we support
• Discover what a career with whg could look like

Following the Open Day, some attendees will be invited to attend an interview the following week.  

Main job responsibilities:

• Build trusted one-to-one relationships with individuals who need support with their health, wellbeing and confidence.
• Use motivational interviewing and coaching techniques to empower people to take control of their wellbeing and make positive lifestyle changes.
• Complete assessments using Warwick Edinburgh and WOOP plans to improve participant motivation and engagement.
• Support customers to access internal and external services in order to support their needs to help achieve a positive outcome.
• Support customers to maximise their health through take up of non-acute, non-medical community-based services.
• Co-design individual and small group health and wellbeing activities to improve participant outcomes and reduce health inequalities.
• Manage a caseload and maintain accurate records, progress notes and documentation in line with GDPR and safeguarding requirements.
• Using an agreed case management system, support people to set realistic goals to achieve improved health and wellbeing outcomes
• Attend and contribute to national social prescribing worker events to keep up to date with best practice and training opportunities
• Upholding safeguarding responsibilities and embedding good practice at all times

We're looking for someone who has:

• A relevant qualification or experience of working with vulnerable people, social housing customers who present with health inequalities and social exclusion risk factors.
• Experience of using evidence-based assessment tools such as Warwick Edinburgh or the ability to learn and utilise this tool.
• Experience of case management
• An ability to complete face to face assessments in a variety of environments including home and community settings.
• An understanding of the social determinants of health and the ability to suggest interventions to reduce their impact.
• An understanding of barriers to engagement and the ability to help people overcome them and take up services.
• The ability to signpost and refer peo...

Triage and Holistic Caseworker

Location: Reading
Salary: NJC Scale 5 £28,598 - £29,540.  The salary offered will be based on the chosen
candidate's level of experience and qualification.
Contract: 1-year, full-time, renewable subject to funding and appraisal
Hours: 37.5 per week, Monday to Friday (09.00 - 17.00)
Location: Office-based

About Refugee Support Group

At Refugee Support Group we have spent over 30 years supporting refugees and people
seeking sanctuary as they try to rebuild their lives in Reading and the Thames Valley region.

Following a period of organisational growth and expansion, we are looking to recruit one
full-time Triage and Holistic Caseworker to join our Casework Team.

This role will help us maintain our client-focused approach, uphold best practices, and
ensure compliance with statutory regulations in the delivery of our services. More
information about RSG can be found at  www.refugeesupportgroup.org.uk

About the Role

We are looking for a patient, organised, sympathetic, and methodical Triage and Holistic
Caseworker. To provide initial information and advice to clients who wish to access the
casework service. You will ensure that clients meet our eligibility requirements by taking
proof of registration documents. Where not eligible, you will signpost them out
to appropriate services.

You will be the dedicated first point of contact for the casework team and work closely with
Reception to help manage client enquiries by phone, email and in-person.

You will liaise with the rest of the casework team to establish team availability and co-
ordinate client’s appointments and responses in a timely manner. You will refer clients who
have eligible immigration/asylum matters onto IAA-accredited caseworkers. For non-IAA
accredited matters, you will work holistically with clients signposting them where applicable
to more specialised support services in Berkshire. You will work closely with the Holistic and
IAA Level 1 Casework to co-ordinate holistic support which can include supporting with
holistic support offered in the drop-in.

We will offer support and development training to acquire IAA level 1 accreditation through
our partnerships with Refugee Action and their Frontline Immigration Advice Project (FIAP).

How to Apply

Please forward a CV and cover letter (2 pages max) outlining your suitability for the role,
ensuring you refer to all criteria of the job description and person specification.
Please send to: recruitment@rrsg.org.uk

Principle Tasks and Responsibilities:

Leading client triage

•  Respond to client enquiries courteously, professionally, and in a timely manner,
effectively managing incoming messages, calls, emails and in-person enquiries.
•  Conduct a standardised assessment of each client’s needs and eligibility for our

advice.

•  When clients are eligible and in remit, provide initial general information, before

allocating the case to colleagues in the casework team.

•  Ensure that the client signs all necessary consent forms, and they understand the

scope of our work, our commitment to them, and to their data protection.
•  Open a client record in the charity’s Client Management System, log the data
collected, and file consent forms and other records appropriately following
prescribed casework procedures.

•  Work closely with the Casework Team lead to ensure client enquiries are handled

in a timely manner and ensure casework team cohesion. Provide weekly
overviews to the Casework Team lead on current casework capacity.

•  Assist members of the casework team by booking consultation appointments,

providing reminders, and supporting the collection of impact and client feedback
data.

•  When clients are out of remit, signpost clients to relevant external stakeholders.
•  Keep the team informed of the latest enquiry and in-remit case numbers at the

weekly team meeting to support them in managing their caseloads.

Casework

•  Adhere to casework procedures and the IAA Code of Standards.
•  Conduct with competence all tasks permitted under the direction of your

•

manager.
Interview clients in a sensitive and professional manner to enable them to
explain their problems.

•  Negotiate with statutory and non-statutory third parties on behalf of clients as

requested.

•  Advocate on behalf of clients and refer to other agencies as appropriate.
•  Advise clients on relevant services for specialist help and signpost to specialist

advisers or agencies, as appropriate.

•  Provide an advice service to the highest standard in line with 'Reading Advice

Network (RAN)' and 'Safe & Sound' quality standards.

•  Provide practical and emotionally sensitive support to clients while they traverse

the challenging UK immigration system.

•  Maintain comprehensive records on the case database system.
•  Network and develop partnerships with local, regional and national information

and advice providers.

•  Attending external agency meetings where appropriate and ...

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

The Team Lead plays a significant role in the co-ordination and running of the Primary Care Network Service. This role is key to the development and support of the team and the wider organisation and will be part of the new NHS Neighbourhood plans.

Please see the Job Description for more information.

To apply, please submit your CV and a supporting statement explaining why you’re right for the role. Be sure to include your contact details, home address, and whether you have a driving licence and access to a vehicle.

Submit your application to Danielle Levy (Director of Complex Needs and Community) at recruitment@hertfordshiremind.org

Please note, applications without a supporting/cover letter may not be considered.

Interviews to be held on 5th February 2026.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

For details on how we handle your data, see our privacy policy 

• Reference number318
• Responsible toServices Manager (Complex Needs & Community)
• Working baseHemel, Watford or Borehamwood
• Working hours37.5 hours per week (Monday – Friday, 9am – 5pm)
• Rate of pay£31,000 - £32,000 per annum
• Closing date29th January 2026
• Interview date5th February 2026

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Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

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Hours of Work: 37.5 hours per week working a rota, mostly 9-5 and 8-4 shifts including one weekend every 4 weeks.

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website.    www.thewallich.com/about-us

Project Description

Housing First Anglesey helps homeless people to find a permanent home quickly, providing ongoing support to help them settle in and maintain their new home. The project provides an intensive support package to actively address issues in a creative and innovative way.

Purpose of Role

Responsibility for coordinating and providing a flexible person centred, solution focused service, applying an assertive engagement and positive risk-taking approach, in line with Housing First principles. Within legal, moral and ethical boundaries, Housing First provision focuses on the long-term goal of creating sustainable tenancies and maximising connectivity with the local community. This role will work in an outreach capacity with those clients who may primarily need support with their mental health, enabling clients to access the services and interventions they need to build their resilience, gain confidence, reduce harm and acquire the personal and social skills they need to meet their aspirations.

This post will work specifically with Service Users whose lead support need is Mental Health, which may be accompanied by other complex needs.

This role is subject to an Enhanced DBS check

Please note: Driving Licence and access to own vehicle is essential for this role

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter - for your cover letter please summarise how you meet the requirements of this role as detailed in the job description ; see our

page for further tips on what to include: Application Guidance

Job Description Link (Scroll down on this document to view this in Welsh)

Closing date for this vacancy is 26th January 2026 at 09:00am.

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.