Junior IT/AV Support Technician

ApplyPearson College UWC (Canada)

Job title: Junior IT/AV Support Technician.

Location: UWC Pearson College, Metchosin, Canada

Salary: CAD $65,000.00 to $75,000.00 per annum

Working pattern: Full-time

Enquiries: careers@pearsoncollege.ca

Application deadline: 17 May 2026

Start date: 1 July 2026

View other vacancies at UWC Pearson College

We are privileged to learn, work, and live on the traditional territory of the Sc’ianew (Beecher Bay) First Nation.

Pearson College UWC stands as a beacon of hope and education, founded in 1974 with a vision to make education a force that unites people, nations, and cultures for peace and a sustainable future. Our mission is deeply rooted in this vision, striving to empower students from diverse backgrounds to actively engage in creating a better world.

At Pearson, we are more than just an educational institution; we are a vibrant community of passionate individuals committed to fostering global understanding and positive change. As one of 18 United World Colleges around the world, our students undergo a rigorous selection process involving over 150 National Committees worldwide. They are chosen not only for their academic potential but also for their demonstrated dedication to making a meaningful impact on the world. Moreover, the majority of our students receive substantial financial aid, ensuring that opportunities for transformative education are accessible to all.

Pearson College UWC is recruiting for a Junior IT/AV Support Technician.

The Junior IT/AV Support Technician reports to the IT Manager and plays a key role in supporting Pearson College’s technology infrastructure and ensuring reliable, high-quality audio‑visual and information technology services. This position provides day‑to‑day technical support to faculty, staff, and students; maintains IT and AV systems; and assists the IT Team with planning and implementing technology across the College.

Responsibilities include installation, maintenance, and troubleshooting of servers, workstations, networking, portable devices, and audio‑visual systems used in/for classrooms, events, and presentations. Audio-Visual support may require work during evenings and weekends, which will be offset with time off during weekday hours accordingly.

Responsibilities

End-user Supporto Provide first-line technical support to faculty, staff, and students for hardware, software, operating systems, printing, and account-related issues.
o Assist with installing, configuring, and maintaining desktops, laptops, and peripheral devices.
o Help identify training needs and guide users, escalating issues as required.
o Support student technology, including laptop distribution and loaner management.
Network and Systems Supporto Assist senior IT staff with day-to-day operation and maintenance of servers, networking, and user accounts.
o Perform routine system checks and assist with scheduled backups.
o Support cybersecurity practices and business continuity procedures.
o Assist with maintaining wired and wireless systems, firewalls and related infrastructure.
Audio-visual and Event Supporto Oversee and supervise Student Audio-Visual Team, including training, instruction and event support, including collaboration with Pearson College Events Coordinator.
o Assist with cabling and installation, set up, operation and disassembly of AV equipment for classrooms, meetings, and events.
o Provide frontline troubleshooting support for AV equipment and conferencing tools.
o Manage hybrid meeting and conferencing platforms for presentations.
Documentation and Coordinationo Help maintain equipment inventories, documentation, and checkout procedures/records.
o Assist in coordinating service requests with vendors and external support providers.
o Support IT and AV planning and budgeting.
Additional Responsibilitieso Assist in managing employee and student email accounts.
o Provide basic technical support for Race Rocks.
o Support compliance with College IT policies and procedures
o Perform related duties as assigned by the Deputy Head of College – Operations.

Skills and preferred experience

Demonstrated technical proficiency across enterprise systems and platforms, including Windows Server, Active Directory, Azure, Entra, Offic...

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