Transcriptions Officer
The post holder will be expected to produce transcription documents in Braille, Audio and Large Print within deadlines, in line with commercial contract specifications and service level agreements.
Key Responsibilities
Core Role Responsibilities
· To provide required transcriptions for all live projects, ensuring these are produced within Service Level Agreements.
· Daily, reconcile the delivery with client’s instructions; prepare received data for scanning and the transcription process.
· Use a wide variety of specialist software to produce items in the preferred format.
· Prepare and complete basic maintenance on equipment to be used for transcription purposes (e.g. printers, Braille embossers, scanners)
· Liaise with colleagues and manager to ensure the department is aware of the outstanding work against the SLA’s.
· Liaise with clients regarding live projects and within the team assist with providing daily and monthly reports.
· Collate relevant data on completed jobs, in preparation for invoicing.
· Follow essential security protocols as necessary for the business.
· Respond to incoming enquiries from potential clients via email and/or telephone, providing information and/ or quotes as required.
· Monitor All Formats stock levels for transcriptions stationery and postal service, informing relevant individuals to ensure orders can be progressed.
· To facilitate with postal duties, as commensurate with the role.
· Provide support for a range of QAC Enterprise activities, and represent the team at events, where this is deemed appropriate.
· Occasionally, distribute printed marketing materials for College Enterprises.
General Duties
· As part of QAC’s process of continuous improvement; work with the All Formats Manager to implement projects/ initiatives to improve the All Formats enterprise and services.
· Adhere to the College’s Health and Safety Policy at all times, recognising responsibility for own safety and that of others.
· Act at all times in accordance with the Staff Code of Conduct and QAC Values of Respect, Excellence, Enabling, Collaboration and Inclusion.
· Comply with all College policies and procedures.
· Maintain CPD and undertake appropriate training and development as required, including any mandatory and/or refresher training required for the role.
· To undertake other duties as commensurate with the role and in agreement with the All Formats Manager.
Transcriptions Officer (Extended Role) will undertake the Core Role Responsibilities above, but in addition will demonstrate the skills and experience necessary to undertake a wider role across the full range of formats (Large Print, Audio, Braille), including;
· Preparing and transcribing documents across the full range of formats.
· Support on the job training and quality control/consistency checking of documents for new Transcription Officer colleagues.
· Producing reports, as requested by the Team Leader and/or All Formats Manager/Deputy Manager.
· Undertake training and/or qualifications to develop specialist skills and expertise e.g. Braille.
· Undertaking designated work or ad hoc projects, as determined by the All Formats Manager/Deputy, in line with specialist skills and experience.
· Cover the Transcription / Production areas in the absence of Team Leaders, including assigning work, ensuring work is completed within SLA and any issues are reported to All Formats Manager.
The above list is not exhaustive, but is indicative of the general nature and level of responsibility of the work to be undertaken. The responsibilities and duties may vary from time to time without changing the nature of the post. The post holder will be expected to adopt a flexible approach to enable the efficient and effective running of the College.
Safeguarding Statement:
Queen Alexandra College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Safeguarding is everyone’s responsibility and all staff and volunteers are required to act in such a way that at all times safeguards the health and wellbeing of our students/clients. Successful applicants will be subject to an enhanced Disclosure and Barring Service (DBS) check.
This Job Description will be reviewed regularly and may be amended at any time, in consultation with the post hol...
Position Description
The Department of Anthropology at Yale University seeks to hire a full-time tenure-track or tenured assistant/associate/full professor in environmental anthropology (sociocultural subfield) beginning as early as January 1, 2027. The teaching expectation is normally four courses per academic year, plus service to the department and university.
Qualifications
The appointee must hold a Ph.D. or equivalent degree or have completed all requirements for the degree by January 1, 2027.
Application Instructions
Applicants should apply via https://apply.interfolio.com/176328. An initial application includes a cover letter, CV, 2-page research statement, and the names and contact information for three references.
Review of applications will begin February 1, 2026, and will continue until the position is filled. For questions regarding this position, please email Doug Rogers, Chair of Anthropology at doug.rogers@yale.edu.
Equal Employment Opportunity Statement
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives.
Additionally, in accordance with this Policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex; sexual orientation; gender identity or expression; pregnancy, childbirth or related conditions; race; color; national or ethnic origin; religion; age; disability; protected veteran status, or other protected classes as set forth in federal and Connecticut law.
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Chief Operating Officer
Full-time, 37 hours per week.
Birmingham LGBT is an award-winning charity delivering services to the LGBTQ+ community in Birmingham and the West Midlands.
It is an exciting time for us, as we have recently moved into a new, purpose-built centre in the Gay Village. As we move into this new phase of our development, we are recruiting a visionary, strategic leader to drive organisational growth, manage operations and inspire teams, to ensure the effective implementation of our strategic and operational objectives.
The successful applicant will join a motivated and enthusiastic team based at the new Birmingham LGBT Centre in central Birmingham.
Salary: approx. £50,000 per year, plus up to 5% matched pension contributions.
Working Hours: Full-time, 37 hours per week, with some evening and weekend work.
Annual Leave: 25 days per year, plus bank holidays.
Closing date for applications: 5pm on Sunday 1 February 2026.
Interviews for shortlisted candidates will be held on 9 February 2026
We recognise the importance and advantages of diverse workplaces and communities, and we acknowledge under-representation in our workforce of Black, Asian and global majority people, people with a Romany or Irish Traveller background and people with lived experience of migration. We particularly welcome applicants from those backgrounds, identities and lived experiences.
To apply, please email your CV plus a supporting statement (no longer then two sides of A4) outlining how you meet the essential criteria for the post to recruitment@blgbt.org.
For more details or an informal discussion about the role please email stephkeeble@blgbt.org
Download an application pack here: COO Job Application Pack
The role:
To provide overall operational management of Birmingham LGBT’s facilities, projects and services.
To ensure compliance and delivery across all projects and programmes.
To ensure appropriate monitoring and evaluation procedures are followed.
This is a full-time role (37 hours per week), based full-time at Birmingham LGBT Centre, 151 Hurst Street, Birmingham B5 6EW.
Main duties of the post:
- Oversee day-to-day operations across the organisation.
- Oversee health and safety compliance and business continuity planning.
- Oversee the implementation and development of operational policies and procedures.
- Be responsible for overall management of the Birmingham LGBT Centre and ensure compliance with current policies and legislation, including Health and Safety, Data Protection and Employment Law.
- Lead on Quality Assurance requirements related to operational delivery.
- Work with the CEO to apply for funding, including grants and tenders to ensure the financial stability of Birmingham LGBT.
- Support the development of the organisation’s budget and ensure all projects comply with their budgets.
- Line manage direct reports.
- Ensure compliance with employment law and HR best practice.
- Ensure the systems, processes and policies in use are understood and working effectively, and that working practices comply with all current policies, and recommend changes as required.
- Support and develop the team, ensuring they are competent and empowered to undertake their roles and support the organisation in the delivery of quality services.
- Manage data collection and evaluation across multiple platforms and projects and ensure all reporting to funders is completed.
- Monitor organisational performance against key budgets and metrics.
- Support continuous learning and improvement of organisational effectiveness.
- Build and maintain working partnerships with external organisations.
- Oversee the marketing and communications plan for the organisation.
- Deputise for the CEO as required...
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year and, in many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
This is a Check in visit role, meaning that your visits are likely to be short - on average 30 minutes or less. Some of the people we visit may be unable to communicate with words. Sometimes the person might choose not to meet with their visitor. Your visit is however very important, and these are some of the things you could be doing on a visit: • Checking in on their well-being and speak to support staff to get an update on how the person is doing • You might be able to bring a treat that the person enjoys, like chocolates or fruit. • Some people we support enjoy sensory experiences so items that will stimulate their senses can also help you create a sense of connection with the person you visit. Your volunteer manager will be happy to help you with ideas and suggestions.
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us: volunteering@mencap.org.uk
We’re Hiring: Outdoor Activity Leaders!
Love the outdoors? Enjoy inspiring children and young people? Come and join our team at the Sir Arthur Grant Centre near Monymusk, Aberdeenshire!
We’re looking for enthusiastic, energetic people to lead groups in a variety of outdoor education sports and activities. If you're passionate about the outdoors and helping young people grow, this could be the job for you.
What You Need to Know
- Seasonal contract: full time Mid‑March to end of June, with possible extension over the summer, then relief work afterwards
- Flexible hours: Primarily weekdays, with some weekend work
- Location: Sir Arthur Grant Centre (no public transport — own transport required)
- Qualifications: A full qualification in anyoutdoor sport or activity (e.g. climbing, hill walking, water sports, skiing, environmental or woodland activities)
- Training: Full in‑house training provided, including high ropes and minibus training
- Must hold a full driving licence (D1 preferred)
If you’re keen to make a difference, build your skills, and work in a beautiful outdoor setting, we’d love to hear from you!
Apply here – closing date 5 February. Senior Coach - ABS46367 | Live Life Aberdeenshire | myjobscotland
Careers at Response
Do you have the desire to empower and promote independence and an interest in mental health?
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.
Repairs Administrator - £27,560 - £30,680 per annum (Salaries vary depending on experiences)
Hours- 37 hours per week, Monday – Friday
Service- Housing & Property
Location- AG Palmer House, Littlemore, Oxford
What You’ll Be Doing:
Response are looking for an enthusiastic and highly motivated Administrator to join our dedicated Maintenance team within Housing & Property at Response. The Housing team focuses on all aspects of tenancy sustainment and the Property team focus on all day-to-day repairs, planned improvements and cyclical compliance work. This position is suited to someone who wants to utilise their administration skills in a busy and supportive workplace for an organisation that are committed to improving the lives of others.
Overall job responsibility - Further detail can be viewed in the Job Description. Some of the core duties include:
- First point of contact, and customer service representative for all Housing & Property queries
- Responsible for maintaining the Repairs Mailbox on Outlook and responding to queries within a designated timeframe as outlined
- Monitoring of the main Housing & Property phone line used by support staff and residents to report any queries, Anti-social behaviour, urgent and non-urgent repairs
- Using the company system to log and raise repair requests and assign to internal operative/external contractor, within agreed KPI’s
- To work as a cohesive unit with other Repairs Administrators
- Co-ordinate communication across the Housing and Property department
- Ensure accurate and consistent record keeping through housing management systems.
- Ensuring confidentiality and compliance with GDPR regulations.
- Undertake all training required by Response, participate in supervision, induction, appraisal and attend all relevant meetings.
- Follow all policies and procedures of Response.
- Support the smooth operation of Property & Housing and their Manager.
- Working closely with other Response admin teams to ensure flow of cross departmental information and consistent application of Response processes and procedures.
The Successful Applicant:
Our main priority is to find people who can live our values every day – Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have:
- GCSE’s in English and Maths (or equivalent).
- Understanding and experience of working in an office environment.
- IT literate with experience using MS Office packages – including Excel.
- Experience working to strict deadlines without compromising content and service.
- Good communication skills, written, verbal and listening.
- Strong planning, organisational and time management skills
- Ability to work as part of a team
- Ability to work safely and responsibly without direct supervision and on own initiative.
- Able to handle confidential information appropriately.
- Flexible approach to working hours.
- Strong relationship building skills and to be able to build trusting and honest relationships quickly.
What We Offer:
- 25 days annual leave and standard bank and public holidays
- Blue Light card and other discounted shopping
- Employee Assistance Plan - with access to free counselling
- Cycle to Work Scheme
- Enhanced family friendly leave
- Flexible and agile working opportunities (role dependent)
- Professional qualification sponsorship and study leave
- £500 refer a friend bonus scheme
- Optional health cash care plan with money off prescriptions and treatments
- Wellbeing hub and mental wellbeing support app – approved by NHS
- Free flu jabs
- Free DBS application
If this Repairs Administrator position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. C...
Play and Activities Worker
When children, young adults and their families stay with us, we want to make sure they have a great time, whether it's swimming, sensory play, quizzes and games or playing music and events! Every day is different… Do you want to make this happen with us?
We work with a very diverse group of children and young adults, who have a wide range of complex disabilities and life limiting illnesses impacting on them in many ways including communication, mobility and sensory diet.
Key Responsibilities:
As part of a small ambitious team, your role will be to help organise and facilitate a variety of exciting and interactive activities using an engaging, fun, and professional approach.
Your role will be to support the children and young adults as well as their siblings and important others, to help make memories and positive experiences amongst what can be a very emotional and challenging time.
Your role will be to support the children and young adults as well as their siblings and important others, to help make memories and positive experiences amongst what can be a very emotional and challenging time.
You will need to demonstrate that same fun, engaging, energetic and professional approach to your work. As we provide care to children and young adults, from birth up to the age of 35 yrs, an understanding of age appropriate activities and interests is vital as is previous experience and sensitivity to the needs of children and young adults with complex needs. You will need to be adaptable, able to work independently and be confident to lead an activity, supported by care colleagues, as well as work as part of the team for events and group activities. You will also visit children and young adults in the community, taking the joy of play and activities in to family homes.
Benefits:
We offer a comprehensive benefits package which includes 28-days holiday plus Bank holidays, group pension scheme, (with the ability to remain in the NHS pension for current members), life assurance, HSF Health cash plan, blue light discount, free parking and opportunities for professional development and growth and working in a supportive and collaborative work environment.
Based here at the Hospice, but with regular travel for community visits, trips and outings, you will need a current driving licence and be willing to drive our wheelchair accessible vehicle. A driving licence is essential due to rural location.
Working 37.5 hours per week. Your working pattern will be shift based including evening and weekends.
Salary: (Band 4 equivalent) - £25,000 to £29,000 per annum
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.
We are an Equal Opportunities employer, welcoming applications from all sections of the community.
Based here at the Hospice, but with regular travel for community visits, trips and outings, you will need a current driving licence and be willing to drive our wheelchair accessible vehicle. A driving licence is essential due to rural location.
Working 37.5 hours per week. Your working pattern will be shift based including evening and weekends.
Salary: (Band 4 equivalent) - £25,000 to £29,000 per annum
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.
We are an Equal Opportunities employer, welcoming applications from all sections of the community.
We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.
Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
About Naomi House & Jacksplace
Naomi House & Jacksplace are hospices supporting life-limited and life-threatened children, young adults and their families from across the central South of England.
Naomi House nursing and medical staff provide individualised care that helps to enhance short lives and supports families to make the most of their precious time with their children.
Jacksplace is the only hospice for ...
Church of England Birmingham (CofEB) is on a journey of growing churches at the heart of every community. Through this we are seeing growth in many exciting ways. Financially we are at a challenging point. We have had an operational deficit for a number of years and this cannot continue. The National Church has agreed to partner with us around this through their Diocesan Investment Programme enabling us to have the time, and resource, to tackle this head on. One key aspect of this is for us to increase our Common Fund returns (the giving from our parishes that supports the costs of our life together). We are taking a radical new approach to our finances which includes intentional reallocation of income to support the costs in our most economically deprived parishes and deeper relationships with each parish around finance through conversation rather than correspondence. Over the next five years we are hoping to be able to move to a financially sustainable platform which will enable us to better serve our communities in the future.
We have recently recruited a new Head of Generosity, who is also Bishops Advisor for Common Fund, to lead on this work and we are now looking to recruit the team to work with them. The focus of the team is to develop long term relationships with all of our parishes leading to:
- Greater support for our parishes.
- Increased generosity by, and within, our parishes.
- Increased Common Fund.
The current plan is to recruit two Giving & Generosity Advisor roles and one Giving & Generosity Support Officer role. Together this team will work with all of our parishes to roll out our financial approach, through in person meetings, and the support that is on offer as part of this.
JOB DESCRIPTION
The primary focus of this role is to work with parishes to:
- Understand their current financial situation and how this links to the wider Church of England Birmingham situation.
- Understand our model and how support is on offer for parishes who are economically deprived.
- Assess with them the support needed to increase generosity and giving at a local level and create an action plan around this that is bespoke and contextual.
- Create a long-term plan for their participation in the common fund.
We have 146 parishes and the Head of Generosity will manage the team so that all parishes can be engaged as quickly as possible. It is the Head of Generosity and two Giving & Generosity Advisors who will be carrying out the in-person meetings with each parish. These roles will work closely with a range of people and teams across Church of England Birmingham so that this work is integrated within our wider strategy and parishes are not confused by multiple disjointed initiatives. This will mean working with Archdeacons and Area Deans, Mission Support Team, Ministry Team, Property Team, Finance Team, Community Regeneration Team and Communications Team as well as others.
Key responsibilities will include:
- Develop strong relationships with parishes that will enable this project to flourish and also help increase the connection between parishes and the DBF. Signposting to other teams and projects will be important.
- Inspiring and encouraging parishes in their Christian approach to giving and generosity
- Creating bespoke multiyear plans for Common Fund with parishes with the support of a Steering Group that includes the Archdeacons and other key stakeholders.
- Provide consultancy, resources, and hands-on support to parishes to grow regular giving, legacies, and other forms of financial support. This work will be able to draw on the resources developed by the national church as well as the data held on their Cornerstone Grants Platform. The post-holder will be expected to engage in the work of the National Giving Team as part of the development of these wider resources.
- Develop and deliver training for clergy, lay leaders and PCCs on the theology and Christian practice of giving and generosity and also practical financial management (in conjunction with the Finance Team).
- Work closely with the Finance Team in matters of technical accounting, governance and financial management identified as needed by parishes.
- Encourage and assist parishes in the implementation of the Parish Giving Scheme, introduction of contactless giving mechanisms and related diocesan resources.
- Source, develop and curate practical resources (digital and print) to support local stewardship campaigns and initiatives.
- Evaluate the impact of stewardship and generosity initiatives and adapt strategies accordingly to achieve the p...
Receptionist/support worker £12.00 per hour Part- time: 21 hours per week, 9.30am-2.45pm, 4 Days per week; Monday Tuesday Thursday Friday Working from our offices at 63 Downs Road Belmont SM5 2NR Introduction Sutton Mental Health Foundation offers a range of services to support people who experience mental distress who live independently in the London Borough of Sutton. This role is an onsite, in person role, to run our reception at specific times, on specific days. This is a vital role in the organisation as our receptionist/support worker is often the first point of contact a person has with SMHF and will welcome people into the service and help them with their needs. As part of this role, you will offer emotional and practical support to people who phone up or attend needing immediate support, signposting to other SMHF staff and services, and to external services, when appropriate. This role also requires undertaking some basic admin duties. Core Duties Answering the phone and door, welcoming people to the service Support and Signposting Check Admin mailbox – action as appropriate. Listen to voice messages – action as appropriate Process written correspondence Book activities and appointments Provide visitors with parking permits as needed Process referrals and complete First Point of Contact Forms Carry out DBS Checks and Right to work checks as needed Log donations received, share the good news and write thank you letters Record monthly meter readings Perform weekly checks on Fire Alarm and record Health and Safety Skills and Attributes • Person centred approach • Active listening skills • Highly organised, with the ability to work under pressure and at pace when needed • Adaptable, emotionally resilient, and good at dealing with the unexpected • Good team player • Good computer skills • Understanding of, and ability to implement, the highest standards of confidentiality and data security when handling any personal, private or sensitive information. • Understanding of, and the ability and motivation to implement, excellent Equality & Diversity practice Minimum 2 years experience of: support work • • admin/reception work • working with those experiencing Mental ill Health SAFEGUARDING: Sutton Mental Health Foundation is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with SMHF. An enhanced DBS check is required for this post. This job description is subject to change depending on the needs of the service.
Job Introduction
Activities Coordinator – Chaucer House, Canterbury (Part-Time, 22.5 hrs/week)
About Us:
Avante Care & Support is a respected charity providing high-quality care and support to over 1,000 older people. We focus on personalised care that enhances the quality of life for residents and their families.
The Role:
We’re looking for a passionate Activities Coordinator to join our Chaucer House team. You’ll develop and deliver a diverse range of activities—from music and movement, games, and gardening, to community outings—helping residents stay active, connected, and engaged every day.
Hours: 22.5 per week, including alternate weekendsRate of Pay: £12.60 per hour
What We’re Looking For:
💖 Caring, energetic, and creative individuals
🎨 Experience in recreational activities (experience in care settings preferred)
📜 NVQ Level 2 in Health & Social Care (desirable)
Why Join Us:
💷 Competitive pay
✅ Free DBS check & uniform
⏰ Flexible working patterns
💼 Pension contributions & Life Assurance
🩺 24/7 access to virtual GP & counselling services
📚 Training & career progression opportunities
🏆 Employee recognition awards
🛍️ Discounts at 800+ retailers
Apply Now:
Help residents live life to the fullest. Send your CV today!
(Enhanced DBS required. Equal Opportunities Employer. Only shortlisted candidates will be contacted.)
Vacancy at Peterborough United
Head of Ticketing and Supporter Services
Weston Homes Stadium (office based role)
Details
- Salary- Competitive salary - dependant on experience
- Hours– Full time including home match days
- Contract– Permanent
- Location– Weston Homes Stadium
- Benefits- Prestigious hospitality events, discounted club merchandise, additional holiday entitlement, learning & development - supporting you to develop your potential & achieve in your career, collaborative & inclusive working culture plus more
- CLOSE DATE: 31st January 2026. Please note, we may close the vacancy early where we receive significant numbers of applications.
- Oversee the day-to-day operations of the ticketing and supporter services departments, including staff management, training, and performance evaluation.
- Develop and implement ticketing strategies to drive sales, including pricing models, dynamic pricing, and promotional campaigns, while aligning with supporter engagement goals.
- Manage relationships with Ticketmaster Sport and other external partners to ensure system reliability, updates, and integration with club platforms for both ticketing and fan services.
- Analyse ticketing and supporter data and trends to provide insights for revenue optimisation, fan behaviour understanding, and personalised engagement strategies.
- Ensure compliance with all relevant regulations, including data protection (GDPR), accessibility standards, and football governing body requirements.
- Lead on matchday ticketing logistics, including box office operations, access control, and troubleshooting, while coordinating supporter services for a smooth fan experience.
- Champion supporter services and fan engagement initiatives, including handling inquiries, resolving complaints, managing feedback mechanisms, developing loyalty programs, organising fan forums, community outreach, and accessibility improvements to build lasting relationships and enhance overall supporter satisfaction.
- Collaborate with marketing to enhance fan engagement through targeted ticketing and supporter initiatives, such as digital ticketing, personalised offers, exclusive events, and supporter-driven content.
- Monitor and report on key performance indicators (KPIs) like attendance figures, sell-out rates, customer feedback, engagement metrics, and supporter retention rates.
- Identify opportunities for innovation, such as mobile ticketing enhancements, CRM integrations, or new supporter service tools to elevate the fan experience.
- Proven experience in a senior role within ticketing and/or supporter services in sports, entertainment, or events industries, ideally in football or a similar high-volume environment.
- Strong leadership skills with the ability to motivate and manage a team focused on both operational efficiency and fan-centric service.
- Excellent analytical abilities, with experience using data to inform decisions in revenue and engagement contexts.
- Proficiency in ticketing software and CRM systems; recommended experience with Ticketmaster Sport or similar platforms.
- Outstanding communication, customer service, and relationship-building skills, with a deep fan-focused mindset and expertise in supporter engagement.
- Knowledge of industry best practices, including digital transformation in ticketing and advanced supporter services.
- Ability to work flexibly, including evenings, weekends, and matchdays as required.
- Experience in revenue management, commercial operations, or supporter relations within a sports club.
- Familiarity with football-specific regulations (e.g., EFL guidelines) and fan engagement frameworks.
- Proficiency in data analytics tools or reporting software for tracking supporter metrics.
- A passion for football and a strong understanding of fan culture, with a proven track record in delivering exceptional supporter services.
- Relevant qualifications in business, management, customer service, or a related field (or equivalent experience).
Please clearly outline your salary expectations.
Expert Lay Member - Voluntary Positions
Company Description
About The Royal College of Surgeons of Edinburgh
The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 32,000 and growing, with members spanning over 100 countries around the world.
From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 515-year history, there has never been a better time to join the College than now.
Working with us
At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee.
To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons’ Hall Museums.
If you’d like more information about this role, please contact recruitment@rcsed.ac.uk
Position
We are specifically looking for people with senior experience and expertise in:
- people management
- estates management
- risk
- ensuring diversity in non-executive recruitment
About Trustee Board Committees
The College’s governing board is made up of 12 trustees: the President, five Vice-Presidents, and two Member Trustees – all of whom are clinicians – and four ‘appointed’ lay trustees. You can find out more about the trustees here.
The Board has established a number of committees to assist in fulfilling its oversight and governance responsibilities. These committees have each decided to appoint a lay member with specific expertise relevant to their terms of reference, as follows:
- Remuneration, People and Workplace Culture Committee. Advises the Trustee Board on a wide range of staffing, remuneration, pensions and workplace culture activities. It is seeking a lay member with expertise and senior experience in relation to HR/people management, ideally in an organisation of similar size and complexity to the College.
- Strategy, Estates and Finance Committee.Advises the Trustee Board on financial matters, property and digital strategy. The College has a complex and varied property estate in Edinburgh. The Committee is seeking a lay member with expertise and senior experience in relation to estates management in an organisation with a mixed-use estate including listed buildings.
- Nominations and Appointments Committee. Makes recommendations to the Trustee Board on certain senior non-executive appointments within the College and oversees recruitment processes for non-executive appointments more generally. It is seeking a lay member with expertise and senior experience in achieving diversity in non-executive appointments.
- Audit and Risk Committee. Makes recommendations to the Trustee Board in relation to the annual report and accounts and the College’s approach to risk management. It is seeking a lay member with expertise and senior experience in developing and implementing risk management systems in similar contexts to the College’s.
Work of lay members
Trustee Board committees usually meet four times a year, during working hours. Meetings are usually hybrid, with some members attending in person in the College and some attending online. Some business is transacted by email.
We ask that Committee members:
- Analyse papers and make decisions based on sound reasoning and precedent
- Offer a professional opinion and adopt a short, medium and long-term perspective to ensure ongoing growth and long-term sustainability as well as helping resolve immediate problems
- Collabora...
Salary £9,617.40 per annum (£12.33 per hour),
15 hours per week to include weekends and Bank Holidays
Based at LOROS - Syston
No two days are the same in Charity retail and we are looking for those who are committed to making a real difference. You will need to have experience of delivering excellent customer service. People management skills are essential, as you will be supporting the Shop Manager to lead your team of staff and volunteers. The role is very active and you will need to be able to lift and sort donations throughout the day.
You will be responsible for maximising profits to meet targets and ensuring all customers receive an outstanding shopping experience. You will be supported by the Shop Manager and your Area Manager.
Bespoke training will be included, with support from other members of the LOROS team. Ongoing training and development will be provided to help you succeed in your role.
LOROS wants to ensure that the profile of its employees reflects the diverse communities of Leicester, Leicestershire and Rutland. We are an equal opportunity employer and welcome applicants from the diverse communities, we serve.
Closing Date: 4 February 2026
Interested? For an application pack please email HR@loros.co.uk and send your completed application forms or CV’s with personal statement to HR@loros.co.uk
Privacy Notice
I understand that LOROS will hold and process personal data about me. This information is collected for the purposes of the recruitment and selection process and where necessary, for the conduct of LOROS business. I understand that some of the personal details LOROS will hold about me may be classed as sensitive (such as medical information). I understand that LOROS will not disclose any of my personal information to third parties unless required to do so by law or to meet a statutory obligation, or I have consented to that sharing where necessary. All details will be held securely during the period of time that you are employed at LOROS and for six (6) years after ceasing your employment at which time the records will be destroyed. LOROS is subject to the Data Protection Act 2018 and all applicable law about the processing of personal data and privacy; and will process personal data in accordance with all relevant legislation. I understand that if I am not successful in my application any application document will be kept on file for six (6) months following my application being received; at which point it will be destroyed. *For more information on your rights and what we do with your information, view the LOROS Privacy policy.
Salary £14,472.90 per annum (£12.37 per hour), 22.5 hours per week. Every Friday, Saturday and Sunday, but flexibility if hours need to change to cover other days.
Closing date: 27th January 2026
Closing date: 27th January 2026
Fixed term - maternity cover
30 hours per week
Monday - Friday, 1:00pm - 7:00pm
Salary £12.71 per hour
Closing date: 2 February 2026
Closing date: 2nd February 2026
15 hours per week, 2 full days flexible from Monday to Sunday. Must be available to do overtime when the manager is annual leave to cover shop.
Salary £12.33 per hour
Closing date: 4 February 2026
Closing date: 4th February 2026
LOROS, Groby Road, Leicester LE3 9QE
We're on the lookout for volunteers to join us at the 2026 London Marathon. As a volunteer on the day you’ll support Mencap to make change through raising funds and cheering on our superstar marathon runners.
The 2026 TCS London Marathon is a 26.2 mile run around central London with over 40,000 people taking part. Mencap has over 128 runners taking part and fundraising for us. They will run on Sunday 26 April 2026. Each of our runners will try to raise £2,500. We want to give them as much support as possible so will have cheer points along the route, and a post race reception to congratulate them for their achievement!
We need volunteers to join us at one of our 3 cheer points - the cheer points are at Tower Bridge, Embankment, or at the Finish Line on the Mall! For these roles you will need to come ready to cheer and high five our amazing runners! For the finish line, there are 2 roles you could do, either meeting the runners at the finish line to congratulate them and guide them to the team, or to meet them on Horse Guards parade and hand out snacks and congrats!
We are asking you to volunteer for around 4 hours, rain or shine, so be ready to bring the enthusiasm to help them cross the line!
What will I be doing? You will be volunteering at one of Mencap's cheer points on April 26th. This might include:
- Cheering our runners
- Waving flags
- Making lots of noise with clappers and whistles
- Thanking people for running and raising money for Mencap
To sign up to volunteer with us, please choose the time and location that works best for you on the following link:
- To sign up to cheer at Tower Bridge, choose Tower Bridge Road
- To sign up to cheer at Embankment, choose on of the time slots for Victoria Embankment Gardens
- To sign up to cheer, direct and hand out snacks to the finished runners at the Finish Line, choose one of the time slots for The Mall, London
The London Marathon is the biggest one day fundraising event in the world! Because of this, it is really popular to both run and with families and friends to come and support the runners. Some of our cheer points are in busy areas of the route, and can get very busy. Sometimes, roads or tube stations might also be closed, so you may not be able to go your planned route to your cheer point. However, you will have a volunteer manager on the who will be on hand to support you who you can call to give you guidance on where to go! Earlier and later volunteers shifts will also be less busy if you prefer to be away from the crowd.
Our events are vital to Mencap, bringing people together to share experiences, launch programmes and celebrate successes! They also often help to raise funds for our services, such as the Learning Disability Helpline, advocacy services, and national campaigns such as Homes not Hospitals.
We couldn't run these events without the support of volunteers, so by giving a few hours of your time you can help us to host events, raise vital funds to support Mencap's work and support people with a learning disability to ...
Art Technician - Glass (Variable Hours)
About Us
RHACC is a vibrant adult learning environment, offering a wide range of creative courses to inspire and empower learners. We are seeking a skilled and enthusiastic Art Technician with a specialism in glass to join our dynamic team and support our Art & Design department.
The Role
As an Art Technician, you will play a vital role in ensuring the smooth running of our art studios and workshops. Your primary focus will be on supporting glass-based activities, including stained glass, creative glass, and other specialist techniques. You will work closely with tutors and learners to maintain a safe, creative, and well-equipped environment.
Key Responsibilities
- The Glass Technician will be overseeing the firings of 5 Glass Kilns.
- Conducting programmes ranging from Fusing, Slumps, Open Cast, Closed Cast, and Pate De Vere.
- Maintaining equipment and materials within the Glass Studio and Machine room.
- Assist tutors during practical sessions, offering technical guidance where needed.
- Operate and maintain kilns and other specialist glass equipment.
- Ensure compliance with health and safety regulations, including safe handling of glass and chemicals.
- Manage stock levels and order materials as required.
- Support learners with technical queries and encourage best practice in the studio.
About You
- Experience working with glass in an educational or professional setting.
- Strong practical skills in stained glass, kiln work, and related techniques.
- Knowledge of health and safety requirements in an art studio environment.
- Excellent organisational skills and attention to detail.
- A proactive, flexible approach and ability to work collaboratively in a creative team.
- Familiarity with other art disciplines and willingness to assist across the department.
Why Join Us?
- Be part of a creative, supportive team in a thriving adult education setting.
- Access to professional development opportunities.
- Contribute to inspiring learners and fostering creativity in the community.
About RHACC
RHACC is one of nine dedicated adult and community colleges in the UK, placing us in a unique segment of the education sector. RHACC was established in 2017 but has roots dating back to 1895, with an emphasis on providing our expertise in learning for wellbeing, skills for life and career development to disadvantaged women, people who have a disability and adults in need of improved wellbeing and career development.
This is an exciting opportunity where continued development opportunities are always available. We also offer a large number of benefits such as:
- Pensions
- UniDays
- Teacher Perks
- Carparking
- Counselling
- Cycle Scheme
- Costco
- Education
- Season Ticket Loans
- Eye Care Vouchers
- Discounted Software
- Discounted Room Hire
- Discounted Gym Membership
Our Commitment Toward Equality and Diversity
We are strongly committed to ensure a diverse workforce from all backgrounds, culture, and protected characteristics. We believe that this is what helps our entrepreneurial and innovative approach that creates an inclusive College that generates great service a...