LOCATION:

Eastbourne

SALARY:

HOURS: Part time, full time and twilight work available

Shinewater Court is located in Eastbourne and offers accommodation and support to adults with a range of disabilities including cerebral palsy, muscular dystrophy, spina bifida and disabilities resulting from accidents or stroke.

We are a passionate and committed team, delivering a high standard of care and rehabilitation. Our Support Workers and wider Team thrive on working together to enable our service users to be as independent as possible and achieve their rehabilitation goals.

We will train you to provide personalised support to our adult residents. You will follow individual support plans to meet the needs and aspirations of each person. The focus is developing independent living skills: personal hygiene, meal preparation, exercise, leisure activities, socialising – the daily routine of regular life.

You’ll get huge job satisfaction from seeing the people you are supporting do more for themselves and live the life they want to live. If you’re interested in building a career, we’re here to support you all the way on your own journey.

Why join us?

Brainkind is a charity that aims to improve the lives of people

with brain injuries in the UK.Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you’ll find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

ABOUT YOU:

We’re not looking for any kind of specific experience. It is your personality and values that will make you a good fit for the role and our Charity. We can train and develop you to become a great rehabilitation support worker if you:

•         have genuine empathy for our residents, with the positivity, patience, and resilience to support them through the difficult times of their rehabilitation

•         enjoy teamwork and take pride in getting a job done well alongside your colleagues

•         have excellent face to face communication skills and a good standard of literacy

•         have good time management skills and the ability to prioritise your own workload.

REWARDS:

You can look forward to excellent benefits, including handy discounts on many brands and services.

• A competitive rate of Up to £14.25 per hour
• 33 days annual leave inclusive of bank holidays
• Access to our Employee Assistance Programme (EAP)
• Excellent training and support
• Group life assurance
• Company Pension
• Eye voucher scheme
• Free parking

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

To join our friendly team, click the Apply Now button.

**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.

Job Details

• Pay Type
• Hourly

• Employment Indicator
• Bank

• Hiring Min Rate
• 12.75 GBP

• Hiring Max Rate
• 13.75 GBP

Scan this QR code and apply!

Eastbourne - Shinewater Court, Milfoil Drive, Eastbourne, Essex, United Kingdom

Customer Services Officer x2

To have an informal chat about working for us or to discuss access requirements for disabled applicants contact the People team using the chat function on our careers page or calling 020 7476 6062.

We usually respond within three days

We're looking for a two Customer Services Officers to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

This role provides a high quality first point of contact for residents and other callers contacting or visiting the organisation, dealing with a broad range of housing management, property maintenance and repairs enquiries, providing accurate and timely information and documentation when needed.

This role will also assist colleagues in providing an efficient and responsive service to residents and visitors, providing administrative support, and creating or maintaining records as required.

Salary: £27,082-28,000 annual salary Contract: Permanent Hours: 37.5 hours per weekLocation: 81 Barking road, Canning Town 

Start date: As soon as possible

We are recruiting for one weekend post and one full-time post which could be Monday-Sunday 5 days during the week.

Other responsibilities include

• To provide a professional and friendly reception service to visitors, dealing with enquiries and preparing refreshments for visitors as appropriate.

• To deal with and respond to customer enquiries on a range of housing, and repair issues, including:

• Rents, Accommodation and service charges: answer routine queries, provide general advice on payment and arrears issues, print and hand out account statements, etc.

• Repairs and maintenance: answer general enquiries, take repair requests, place works orders, monitor job completion, general liaison with residents, contractors and colleagues on progress approve repair invoices, etc.

• Housing waiting list applications: provide advice on how to apply for accommodation, send out and register application forms, etc.

• Tenure issues: answer routine enquiries and provide general advice, send out guidance leaflets, log reports of nuisance and anti-social behaviour and CCIA on Inform

• To sign post and or book appointments for residents to meet up with their keyworkers if query is to do with their support.

• To ensure that detailed information is obtained from residents, updating records and keeping accurate records of customer contacts, including complaints.

• To book appointments for both Housing and Revenue team if query can’t be dealt with

• To assist the welcome team when required to log, acknowledge and distribute incoming post and to ensure outgoing post is franked and posted.

• To assist the welcome team when required to answer and deal with telephone and e-mail enquiries; filtering and passing telephone calls and e-mails through to colleagues as appropriate.

• To provide reports to the core, complex and Hope street teams on resident movements and incidents over weekends.

• To help with the sign out of keys and viewing of CCTV as instructed by Senior Customer Service Officers or the Team Leader.

• To provide administrative support to teams in the Resident Services Department as required.

• To maintain and update central records, including on formal complaints, antisocial behaviour reports, waiting list applications, response times to correspondence, and provide performance reports as required.

• To ensure that maximum use is made of IT systems, supporting the development of information systems to enhance the service provided.

• Work alongside residents and team members across the organisation to improve customer experience.

• To carry out all daily and weekly health and safety checks and report these according to CAH policy and procedure

• To assist with evacuations as fire wardens

• To receive cash payments from residents, record them accordingly and complete end of shift readings in line with finance policies and proc...

Finance Business Partner (Group IT & Transformation)

We are looking for a Finance Business Partner (Group IT & Transformation) to join Benefact Group in our Gloucester office. Competitive salary, excellent benefits and hybrid working.

Working hours: 35 hours per week, Monday to Friday

Duration: 12 month FTC

Location: Gloucester

Job Ref: 204534

About the role

Benefact Group are looking for a Finance Business Partner (Group IT & Transformation) to join our Gloucester office.

The Finance Business Partner (Group IT & Transformation) provides essential financial analysis, reporting, and insight to underpin technology and transformation initiatives. Working closely with the Finance Business Partner (Group Strategy), this role ensures that financial discipline and governance are maintained across IT and group change portfolios. The role focuses on preparing accurate data, monitoring budgets, and supporting decision-making processes, enabling the senior partner to drive strategic conversations and deliver value from investments.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Providing financial insight and analysis to support strategic decision‑making, business cases, investment appraisals, and post‑implementation reviews.

• Ensuring accurate, consistent financial information through day‑to‑day monitoring, reporting, forecasting, and variance/risk management across Group IT and transformation portfolios

• Safeguarding budgets by tracking spend, identifying risks and opportunities, and optimising resource allocation.

• Translating complex financial data into clear insights for non‑finance stakeholders while building strong cross‑functional relationships across Finance, IT, and Change teams.

• Supporting core planning and operational processes, including budgeting, strategic planning, Workday process implementation, and development of shared service and cost allocation models.

What you'll need to have

• Qualified Accountant with FP&A experience.

• Financial Services experience or IT business partnering experience.

• Excellent analytical and diagnostic skills

• Strong communication and stakeholder management skills

• Proficiency in financial modelling, scenario analysis, and automation (pivot tables, lookups);

• Organised and detailed-oriented.

• Strong Excel skills

What makes you stand out

• Experience with BI tools

• Insurance Experience

What we offer

• A competitive salary - let's discuss it

• Hybrid working

• Group Personal Pension - up to 12% employer contribution

• Generous annual bonus scheme between

  6% and 24%

• 25

  days annual leave plus bank holidays, and a holiday buy and sell scheme

• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance

• £200 annual personal grant to a charity of your choice

• Encouraged to take at least one volunteering day per year

• Employee Assistance Programme

• Full study support to gain professional qualifications

• Access to virtual GP

• Enhanced maternity and paternity pay