Fitness & Wellbeing
Duty Manager
Duty Manager – Fitness and Wellbeing ClubMedway FWC | Fitness & Wellbeing Club | Fixed Term | Part Time |Up to £27,476.80 per annum depending on experience plus sales commission8 hours per week
Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.
As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.
As a Duty Manager, you will:
- Be responsible for the smooth running of our club; including the opening and closing the club when on shift
- Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
- Lead by example, support and guide your colleagues while upholding the highest quality standards.
- Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
- Oversee health and safety protocols, addressing any issues swiftly and effectively.
- Help achieve sales targets
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
Occupational Health
Provides you with support and competent advice on a range of health-related issues.
Physiotherapy
Free access to our unique Physiotherapy Triage Services and discounted virtual and face-to-face treatment.
Season Ticket Loan
Spread the cost of your annual travel ticket and save money with our interest-free Season Ticket Loan benefit.
Relevant Stories
Sharing memorable experiences.
Hints & Tips
Help with your application.
Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.
Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, ...
Post: Duty Manager
Hours: 37 hours per week
Site: Gwyn Hall
Salary: Circa £25,000 per annum
Closing Date: Friday 23rd 2026
Celtic Leisure is looking for a Duty Manager to join the team at the Gwyn Hall.
With varied and challenging responsibilities, the appointed candidate will work with a team of staff to ensure the smooth operation of the Site and more specifically to ensure that duties are correctly scheduled and completed to the required standard.
You will be required to
- Be fanatical about exceeding customer expectations
- Show commitment to developing our leisure facilities for the local communities
- Be passionate about the leisure & Culture industry
- Build a close working relationship with the Assistant Managers to establish and maintain the standards and work ethic of the Site.
- Have excellent supervisory, communication and interpersonal skills
- Play a key role when dealing with staff, customers and other officials.
The full duties and responsibilities relating to this role are outlined in the Job Description.
Flexibility to work various shifts including evenings and weekends is required
Application forms must be submitted by 5.00pm on the closing date. Please download the application, you can either submit your application on line to vacancies@celticleisure.org or to the postal address below:
Human Resources Department
Celtic Leisure
Neath Sports Centre
Neath Abbey Road
Neath
SA10 7BR
Fitness & Wellbeing
Duty Manager
Duty ManagerNuffield Health Guildford Gym | Permanent | Part timeUp to £ 27,477.00 pro rota
plus sales commission
20 hours per week including weekends
Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.
As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.
As a Duty Manager, you will:
-
Be responsible for the smooth running of our club; including the opening and closing the club when on shift
-
Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
-
Lead by example, support and guide your colleagues while upholding the highest quality standards.
-
Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
-
Oversee health and safety protocols, addressing any issues swiftly and effectively.
-
Help achieve sales targets
-
Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
Occupational Health
Provides you with support and competent advice on a range of health-related issues.
Physiotherapy
Free access to our unique Physiotherapy Triage Services and discounted virtual and face-to-face treatment.
Season Ticket Loan
Spread the cost of your annual travel ticket and save money with our interest-free Season Ticket Loan benefit.
Relevant Stories
Sharing memorable experiences.
Hints & Tips
Help with your application.
Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.
Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of ski...
Fitness & Wellbeing
Duty Manager
Duty ManagerFarnham FWC | Fitness | Permanent contract | Full timeSalary of £28,786.62 per annum plus sales commission. 40 hours per week
Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. And right now, we’re growing our team to offer our members a superior fitness experience. For you, it’s the chance to play a vital role in shaping the health of the nation while you’re taking the next exciting steps in your career.
As a Duty Manager at our Farnham FWC, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.
As a Duty Manager, you will:
-
Be responsible for the smooth running of our club
-
Care about our members, ensure they’re happy and seek opportunities to build rapport
-
Lead our colleagues and maintain quality standards in all areas
-
Conduct tours for prospective new members, selling the benefits that only we can provide
-
Oversee health and safety, and resolve any issues as quickly and efficiently as possible
-
Help achieve sales targets
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From gym membership to private healthcare and a range of lifestyle and financial wellbeing benefits. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
Occupational Health
Provides you with support and competent advice on a range of health-related issues.
Physiotherapy
Free access to our unique Physiotherapy Triage Services and discounted virtual and face-to-face treatment.
Season Ticket Loan
Spread the cost of your annual travel ticket and save money with our interest-free Season Ticket Loan benefit.
Relevant Stories
Sharing memorable experiences.
Hints & Tips
Help with your application.
Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.
Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview.
CV
Think about the skills and qualities asked for in the job description and show how you’ve applied those same skills and qualities in other roles. Focus on the things that will make us want to see more of you.
...Fitness & Wellbeing
Duty Manager
Duty ManagerMedway FWC (Rochester) | Operations | Fixed Term (Maternity Cover) | Part Time
Up to £27,476.80 pro rata dependent on experience
8 hours per week
Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.
As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.
As a Duty Manager, you will:
-
Be responsible for the smooth running of our club; including the opening and closing the club when on shift
-
Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
-
Lead by example, support and guide your colleagues while upholding the highest quality standards.
-
Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
-
Oversee health and safety protocols, addressing any issues swiftly and effectively.
-
Help achieve sales targets
-
Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
Occupational Health
Provides you with support and competent advice on a range of health-related issues.
Physiotherapy
Free access to our unique Physiotherapy Triage Services and discounted virtual and face-to-face treatment.
Season Ticket Loan
Spread the cost of your annual travel ticket and save money with our interest-free Season Ticket Loan benefit.
Relevant Stories
Sharing memorable experiences.
Hints & Tips
Help with your application.
Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.
Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort ...
Vacancy at Bluecoat Sports Health & Fitness Club
Duty Manager
Salary £ 29,721
RH13 0YB
Details
Managing a shift team in an effective manner ensuring the Club is safe, clean and presentable at all times whilst delivering a high quality of service and customer care.
Work as part of a team in a busy dual use Health & Fitness Club with a high degree of customer service focus. Report to the Operations Manager with any relevant information and assist communication with the rest of the team.
To manage daily banking and financial procedures. Ensure daily procedures and standards are met and followed.
Ensure Child Protection Procedures are always undertaken appropriately and with specific regard to the segregation of members and CH pupils within changing facilities.
Ensure the overall safety and security of the building including its opening and closure. Ensure a safe environment exists in the swimming pool and to carry out pool tests and rectify report and/or take appropriate action to ensure the safety of bathers.
Assist in personnel and membership enquiries. Ensure that till reconciliations are carried out efficiently and correctly. Deal with and manage any incident or emergency by completing the relevant documentation, notifying the necessary people.
Check all areas of the building on a regular basis, correcting or reporting faults or maintenance tasks as necessary and taking any other action as may be deemed appropriate. Check all areas of the building on a regular basis to always ensure cleanliness.
Check all shifts are covered at least 3 days in advance and arrange cover for sickness. Ensure that activities have the correct equipment available and are set up and taken down when required.
To proactively produce daily tasks and work lists in addition to the Standard Checklists, to improve overall standards of facilities and service. Liaise with and manage all staff, setting tasks and ensuring that they fulfil their duties correctly and efficiently. To assist the Receptionist and other staff as necessary and particularly during busy periods.
To complete a shift checklist and pass on all relevant information to the following Duty Manager. To plan and co-ordinate small events and functions when required. To conduct meetings and help with organising and running staff training sessions, including highlighting staff who must attend and communicating details of training to attendees. To proactively develop all operational staff, providing mentoring and guidance to raise standards of performance across all levels of the operational team.
To complete tours and membership price presentations as and when required. To play and integral role within the sales function; completing tours and membership price presentation and dealing with membership enquiries through to completion.
· Ensure procedures are followed and met.
· Proficiency in the use of IT software.
· Observe Health and Safety and Fire regulations.
· Comply with Company policies.
· Attend staff meetings and training as required.
Safeguard and promote the welfare of children and young people by ensuring adherence to relevant Club procedures.
National Pool Lifeguard Qualification (NPLQ) desirable, and then essential if appointed, training funding will be offered to the successful candidate.
Benefits
28 days holiday per year (this includes public holidays)
Discounted club membership
Free parking
Free lunch during term time (qualifying staff)
Pension Scheme
Life Assurance (subject to eligibility)
Employee Assistance Programme
Rewards Scheme
Support with training and development
Notes
Bluecoat Sports is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All successful applicants are required to complete an enhanced disclosure application with the DBS (Disclosure and Barring Service). More details on the disclosure process can be found on www.gov.uk/disclosure-barring-service-check.
Bluecoat Sports is an Equal Opportunities employer.
Attached documents
We are seeking motivated Allied Health Professionals to join our team in a rewarding role supporting our residents to achieve meaningful, functional outcomes. This position is open to qualified Occupational Therapist and Physiotherapist on a job share basis. We are looking individuals who are passionate about evidence-based practice and person-centred care. You will lead the provision of PT and OT assessment, addressing their physical, psychological and functional skills, to contribute to holistic care planning.
You will have a relevant degree in occupational therapy or physiotherapy and be registered with the HCPC and evidence of continuous professional development. Experience of working with older people and Dementia is essential for this role. You will manage case loads and prioritise the needs of our residents whilst keeping accurate and up to date records.
Being passionate about providing person-centred and holistic approach to intervention will help you to succeed in this role.
This role is a great opportunity for a dedicated professional who wants to improve the physical and mental wellbeing of our beneficiaries.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK. An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include -
- 25 day’s paid holiday plus bank holidays, increasing with service
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Galanos House is a CQC Outstanding Care Home, and we continually strive to improve and innovate working alongside the people that live in the home. It’s where our residents can form special bonds and make new like-minded friends. We’re pleased to be able to offer both nursing and residential care in the main home and support for people living with dementia in Poppy Lodge. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious cafe and a number of multipurpose spaces which host groups, activities & events.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
INDRBL1
St Martin’s Trustees as Patrons seek a Vicar for this largely residential outer estate parish (population c 15,300) 5 miles north-west of Birmingham city centre, with typical schools, varied housing, shops and parks. The base for its life and outreach is a modern Grade 2 listed hexagonal church building with adjoining community hall, facing the James Watt Campus of Birmingham Metropolitan College.
The new priest, with the Curate in his third year and lay pastors within the congregation, will need to build on the parish growth agenda, develop and enable the ministry of others and maximise the opportunities for outreach. The generous liturgical space provides a fine setting for the parish’s modern catholic worship, with the Mass being at the heart of the church’s ministry. The priest will need to be a person of prayer, a good communicator and pastor, and able to manage resources with an eye to the future.
To view the Parish Profile please click here
A Diocesan Profile for this post should be read prior to submitting an application, this is available from the Office & Site Manager to The Bishop of Birmingham, Chris Booth who can be emailed on ChrisB@cofebirmingham.com
To apply please click here
This post is subject to an enhanced DBS check
Closing date : Friday 23rd January 2026.
Interviews : Thursday 12th February 2026
Interested candidates are welcome to contact the Archdeacon of Birmingham, the Ven. Jenny Tomlinson, for further conversation on 07769 200507 or JennyT@cofebirmingham.com
We welcome applications from all suitably qualified people, particularly those under-represented including persons of Global Majority Heritage.
The Church of England Birmingham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment. All appointments to roles undertaking regulated activity are subject to pre-appointment checks, including a references and a satisfactory Enhanced DBS Check.
The Bishop of Birmingham, looks for priests to serve as incumbents who have the capacity to grow local church in spiritual depth, in numbers, in confident witness, and in serious engagement with their community. Central to this is the task of identifying, encouraging and endorsing the ministry of others and entrusting them with real responsibility in the work of mission and outreach.
The priest appointed to this role must have been ordained in the Church of England or a church in communion with it and must have exercised at least three years ordained ministry. Those applying to be considered must have the right to work in the UK as this vacancy has does not yet qualify to sponsor a visa. The priest appointed will be an office holder under Common Tenure, and the Ecclesiastical Offices (Terms of Service) Regulations will apply.
It is important that the priest appointed plays a full part in the life of the deanery, particularly Chapter and Synod, and in the wider programmes of the Diocese. Opportunities for ecumenical collaboration should also be pursued, and good relationships sought with other faith communities.
Citizens Advice East Berkshire is recruiting a Telephone Advice Assessor to help deliver high‑quality, independent advice to people across Bracknell Forest, Slough and the Royal Borough of Windsor and Maidenhead. This permanent, full‑time role offers hybrid working and the opportunity to make a real difference by supporting clients with a wide range of issues during challenging times.
In this role, you will be the first point of contact for many clients, interviewing individuals over the telephone to understand their circumstances, identify priorities, and provide accurate, high‑quality advice. You will research and explain options clearly, help clients make informed decisions and – where appropriate – act on their behalf or refer them to specialist services. You will also maintain clear and accurate case records in line with Citizens Advice quality standards.
You will work as part of a collaborative team, supported by an Advice Service Supervisor, with access to training and development to help you build your skills and confidence. The role offers a hybrid working model, with a mix of office‑based and remote working, and we are open to job share arrangements.
This is an ideal opportunity for someone with experience in customer service or call handling who enjoys helping people, is non‑judgmental and is motivated by making a real difference in their local community.
Key Details
- Job title:Telephone Advice Assessor
- Salary:£24,377 per annum
- Hours:Full time – 37 hours per week (job share considered)
- Contract term:Permanent
- Location:Hybrid working, based out of our Bracknell and Maidenhead offices
- Closing date:Midnight, 25 January 2026
- Interviews:From 26 January 2026
Employee Benefits
- 5% employer pension contribution
- Generous holiday entitlement – 25 days plus 8 public holidays
- Free parking at Maidenhead and Bracknell offices
- Employee Assistance Programme
- Employee Perks Programme
Our Commitment to Equality and Diversity
Citizens Advice East Berkshire values diversity and promotes equality. We welcome applications from suitably skilled candidates from all backgrounds and are committed to providing support and reasonable adjustments throughout the recruitment process.
Job Pack and Application
For full details about the role, responsibilities, person specification, and what it’s like to work at Citizens Advice East Berkshire, please download the Job Pack below.
Please send your completed Application Form and Diversity Monitoring Form to recruitment@caeb.org.uk
Please note: All candidates are required to complete the official application form. Submissions of CVs alone will not be accepted or considered.
The application closing date is midnight on 25 January 2026.
CAEB-Telephone-Assessor-job-pack
Volunteer Diversity Monitoring Form Aug 23
The Diversity Monitoring Form is used for monitoring purposes only and is not seen by the recruitment panel.
Telephone Advice Assessor
Apply before 11.59pm on 25 January 2026.
Job summary
- Salary
- £24,377
- Location
- Maidenhead/ Bracknell/ Hybrid
- Workplace
- Hybrid working
- Contract
- Permanent
- Hours per week
- 37
How to apply
You can check for more information and how to apply.
Interviews will take place on 26 January 2026.
About the role
Telephone Advice Assessor – Citizens Advice East Berkshire
Citizens Advice East Berkshire (CAEB) is looking for a Telephone Advice Assessor to join our Advice Service team and help people access trusted, independent advice at times of change.
In this role, you will be the first point of contact for many clients, supporting people over the telephone to understand their situation, identify priorities, and explore practical options. You will provide clear and accurate information, help clients make informed decisions, and where appropriate act on their behalf or refer them to specialist services. You will maintain high‑quality case records in line with Citizens Advice standards and work closely with colleagues to ensure consistent, client‑focused support.
This role suits someone with experience in customer service, call handling or similar work who is approachable, non‑judgmental and committed to making a positive difference. You don’t need previous advice experience, as training and ongoing support will be provided, but an interest in social welfare issues and a willingness to learn are essential.
Citizens Advice East Berkshire serves communities across Bracknell Forest, Slough and the Royal Borough of Windsor and Maidenhead. We value diversity and are committed to equality, inclusion and flexible working wherever possible.
Full details, including responsibilities, person specification and how to apply, are available in the Job Pack:
https://caeb.org.uk/telephone-assessor-job-opportunity
SPORTS GRADUATE ASSISTANT JOB DESCRIPTION Job Title: Sports Graduate Assistant Responsible to: Director of Sport Main Purpose: To support the delivery of the schools outstanding Sports programme in the Senior School through coaching teams and individuals and sharing your enthusiasm for Sport with our pupils. Roles and Responsibilities: To work directly with the Director of Sport and appropriate Heads of Sport to support the planning and delivering the sports programmes. To coach boys’ and girls’ teams across the year, planning training sessions that challenge and develop individuals and teams. To offer high level coaching to small groups and individuals as part of our scholarship programme to stretch the most able pupils. To support the wider delivery of the Sedbergh Sports programme, assisting when needed with other sports and contributing to the summer term programme with cricket, athletics, or tennis. To assist with administration tasks relating to your specific sport, and the wider sports programme, including engaging with the use of school systems, including socs and isams, to organise and register fixtures and games afternoons. To work collaborative with fellow graduate assistants to support the Sedbergh Sports programme on event days such as sports scholarship days and tournament days. Play a full and active role in the busy boarding environment, being a resident tutor in a boarding house, including tutoring, supervising, and leading activities. Demonstrate a proactive approach to engaging with young people. To take responsibility for promoting and safeguarding of children and young people To undertake other duties within the post as requested by your line manager or senior management team. Health and Safety: All staff should be aware of the school’s health and safety policy and implement it as appropriate. Safeguarding: All staff employed by Sedbergh School are expected to take responsibility for promoting and safeguarding the welfare of children and young persons for whom they are responsible or with whom they come into contact. These roles and responsibilities provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the level of this post. Sedbergh School is committed to safeguarding & protecting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. Registered Charity No 1080672
SPORTS GRADUATE ASSISTANT PERSON SPECIFICATION Qualifications/Attainment Essential Desirable Educated to degree level (working towards this for Placement Students) Rugby/Hockey/Netball/Cricket/Running Coaching Qualifications Experience/Knowledge Essential Desirable Experience of Coaching Rugby/Hockey/Netball/Cricket/Running Experience of performance Rugby/Hockey/Netball/Cricket/Running Coaching Knowledge of Boarding education or Coaching Experience of successfully contributing to or running extracurricular clubs, activities, teams, and fixtures Skills/Abilities Essential Desirable Ability to contribute to more than one sport within a sports programme Strong interpersonal skills coupled with a genuine interest in leading and supporting Games & PE provision. The ability to inspire and support all pupils to flourish and reach their sporting potential. Willingness to learn, engage in CPD to develop in the role, and work collaboratively as part of a team,
SPORTS GRADUATE ASSISTANT CASTERTON, SEDBERGH PREPARATORY SCHOOL JOB DESCRIPTION Job Title: Sports Graduate Assistant Responsible to: Director of Sport Main Purpose: To support the delivery of the schools outstanding Sports programme in the Prep School through coaching teams and individuals and sharing your enthusiasm for Sport with our pupils. Roles and Responsibilities: To work directly with the Director of Sport and appropriate Heads of Sport to support the planning and delivering the sports programmes. To coach boys’ and girls’ teams across the year, planning training sessions that challenge and develop individuals and teams. To offer high level coaching to small groups and individuals as part of our scholarship programme to stretch the most able pupils. To support the wider delivery of the Sedbergh Sports programme, assisting when needed with other sports and contributing to the summer term programme with cricket, athletics, or tennis. To assist with administration tasks relating to your specific sport, and the wider sports programme, including engaging with the use of school systems, including socs and isams, to organise and register fixtures and games afternoons. To work collaborative with fellow graduate assistants to support the Sedbergh Sports programme on event days such as sports scholarship days and tournament days. Play a full and active role in the busy boarding environment, being a resident tutor in a boarding house, including tutoring, supervising, and leading activities. Demonstrate a proactive approach to engaging with young people. To take responsibility for promoting and safeguarding of children and young people To undertake other duties within the post as requested by your line manager or senior management team. Health and Safety: All staff should be aware of the school’s health and safety policy and implement it as appropriate. Safeguarding: All staff employed by Sedbergh School are expected to take responsibility for promoting and safeguarding the welfare of children and young persons for whom they are responsible or with whom they come into contact. These roles and responsibilities provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the level of this post. Sedbergh School is committed to safeguarding & protecting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. Registered Charity No 1080672
SPORTS GRADUATE ASSISTANT AT CASTERTON, SEDBERGH PREPARATORY SCHOOL PERSON SPECIFICATION Qualifications/Attainment Essential Desirable Educated to degree level (working towards this for Placement Students) Rugby/Hockey/Netball/Cricket/Running Coaching Qualifications Experience/Knowledge Essential Desirable Experience of Coaching Rugby/Hockey/Netball/Cricket/Running Experience of performance Rugby/Hockey/Netball/Cricket/Running Coaching Knowledge of Boarding education or Coaching Experience of successfully contributing to or running extracurricular clubs, activities, teams, and fixtures Skills/Abilities Essential Desirable Ability to contribute to more than one sport within a sports programme Strong interpersonal skills coupled with a genuine interest in leading and supporting Games & PE provision. The ability to inspire and support all pupils to flourish and reach their sporting potential. Willingness to learn, engage in CPD to develop in the role, and work collaboratively as part of a team,
Dudley Lodge Safeguarding Children Services
Dudley Lodge Family Assessment Centre - 143 Warwick Road, Coventry, CV3 6AT
Bonner House – 172 Sellywood Road, Bournville, Birmingham, B30 1TJ
Saxon House- 96 Tettenhall Road, Wolverhampton, WV6 0BP
Job Description & Personal Specification
Job Title:
Waking Night Assessment Worker
Grade:
£11.89 - £14.87 per hour plus an additional £10.87 allowance for each night worked.
Shift Time
9:30pm – 7:30am (10 hours each night)
Location
Coventry
Is the post exempt from the Rehabilitation of Offenders Act?
Does the post require a DBS check?
Yes
Yes
Our Commitment Statement
Our expectation of all staff is to demonstrate kindness, empathy, and fairness to all.
Dudley Lodge strive to provide an inclusive working environment and experience, where employees can
bring their best, and authentic self to work. Where difference is recognised, respected, valued, and
celebrated.
Our approach to inclusion and diversity is rooted in listening, learning and acting. This includes
conducting ongoing listening forums across the company, the implementation of Inclusion & Diversity
talking/support groups, workshops and training, good quality supervision, surveys and collaborative
working parties. All with the core aim to receive honest feedback, reflect and continuously strive to be
the best that we can be.
Purpose of Job
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To work with families on a day-to-day basis, observing and recording the parents’ abilities to meet
the immediate safety and care needs of their children. This will be completed through daily
observations.
To ensure parents/carers prioritise the safety and welfare needs of their children
To create a supportive learning/re-learning environment for parents and children
To provide childcare for children whilst their parents/carers attend Groups and Individual Sessions
To ensure the safety of children and families during the night
Follow procedures in place to ensure building is secure at night
Job Description:
Duties and Responsibilities
1. To ensure the safety and welfare of children remains central to the assessment/intervention
process.
2. To take an active part in the assessment process regarding children and families - to observe,
supervise, record and assess family interaction, child behaviour, parental motivation and parental
ability to meet the needs of the child(ren).
3. To provide a service that values and respects the strengths, experiences and background of the
families.
4. To ensure that children and families are safe during the night. This involves following procedures in
place, as well as completing dynamic risk assessments which respond to situations which may arise.
5. To carry out regular patrols of the building (at least hourly) and provide supervision of families
during the night as the situation dictates.
6. As a night member of staff, you will need to work collaboratively with your colleagues on nights to
ensure that you plan for the shift ahead and support one another with the competing demands of
the Centre.
7. To take an active part within team meetings in reviewing and developing the practices and provision
within, and resources available to, the centre.
8. To use common sense and sensitivity in challenging and teaching parenting practices.
9. To provide structured feedback to parents during and at the end of each shift.
10. To plan and prioritise workload effectively within established timeframes and ensure that all written
recordings meet required deadlines.
11. To assist with childcare duties as required.
12. To liaise with managers, and source other agencies/resources as appropriate.
13. To work as part of a team to provide a culturally sensitive service for children and their families.
14. To promote and maintain equal opportunities and anti-oppressive practice within the work
environment.
15. To observe and implement Child Protection Procedures and the Centre’s policies and procedures.
16. To participate fully in training and supervision, identifying training courses relevant to role and
personal development.
17. To be aware of health and safety responsibilities at work.
18. If you have observed a specific incident, to provide evidence in court, if required.
19. To undertake other duties as identified by the Centre & Deputy Managers, Team Case Managers or
Quality Audit Manager.
Title of post to which this job normally reports:
Team Case Manager
Supervision
Supervising Officer Job Title: - Team Case Manager
Number and type of staff to be supervised:
None.
Special Conditions:
Post holder is required to work shifts, including weekends and Bank Holidays at the Centre
All staff are expected to work in a flexible way to cope with the needs, demands and requirements of
the Centre
The Dudley Lodge Centre is based across three floors and the Bon...