ABOUT VIDEREVidere is an award-winning, UK-registered NGO that exposes human rights abuses and holds perpetrators to account. We work directly with communities in stressed environments, equipping networks of activists and community leaders with the technology and training necessary to safely capture visual documentation of political violence, human rights violations, and other systemic abuses. Our aim is to ensure that the concerns and knowledge of affected communities drive advocacy, policy, and legal action. We currently have teams and partners in six countries and support staff in three further countries.
POSITION SUMMARY
The Security Manager is a critical role within Videre, reporting to the Chief Operating Officer. The postholder will lead the implementation and continuous improvement of Videre’s security risk management framework and processes. The role supports Videre’s own project teams as well as the work we do with partners, which includes training and accompaniment on human rights documentation and the security risk management necessary to do this work safely. The Security Manager will play a key role in strengthening organisational resilience, preparedness, and security culture across multiple countries and complex operating environments.
LOCATIONNairobi, Kampala or Bangkok preferred. Remote applicants will be considered. Approximately 20 days travel per year expected.
COMPENSATION
Salary is dependent on location. The UK-equivalent salary from £55,000 to £60,000, plus pension contribution, will be converted using ICSC scales.
All staff receive:
- A minimum of 28 days leave
- Counselling and mental health support
- Annual Wellbeing days
MAIN RESPONSIBILITIES
Security Risk Management
- Maintain and continuously improve Videre’s Security Risk Management framework, ensuring effective implementation across all operations.
- Lead the safety and security elements of the organisational Risk Register held by the Chief Operating Officer, ensuring senior leadership is regularly informed of key risks and mitigation strategies.
- Conduct regular Security Risk Assessments, in collaboration with relevant managers and teams, covering programme operations, partner locations, and other identified risk areas.
- Develop, maintain, and oversee the implementation of Safety and Security Management Plans and Standard Operating Procedures (SOPs), ensuring staff are appropriately briefed and familiar with their content.
Preparedness, Monitoring & Incident Response
- Lead scenario planning and preparedness activities for safety and security risk management.
- Provide proactive, practical safety security management advice, guidance and support to teams and partners.
- Lead the crisis management response to security incidents as required.
- Monitor security contexts, analyse trends, and share relevant information to support informed decision-making.
Training, Capacity Building & Culture
- Design and deliver security risk management training and capacity-building resources for staff and partners.
- Foster and embed a strong organisational security culture, promoting shared responsibility for safety and risk awareness.
External Engagement
- Manage Videre’s participation in security-related consortiums and networks, including the Global Interagency Security Forum.
- Fluency in written and spoken English and French.
- An understanding of risk management methodologies and experience applying them across multi-country teams.
- Experience in executing complex and sensitive security management responses.
- Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences, verbally and in writing.
- Experience of working directly with affected communities for sustained periods.
- Willingness to occasionally work extended hours during peak or emergency periods.
- Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
- Commitment to promoting diversity, equity, and inclusion in all aspects of work.
Preferred
- An understanding of human rights and a strong belief in ...
HelpAge International is seeking an experienced Security Manager (Consultant) to provide strategic leadership, technical guidance, and capacity strengthening across our global operations. As HelpAge works in fragile and conflict‑affected environments across Africa, the Middle East, Asia, and Latin America, this role is essential to ensuring the safety, security, and operational continuity of our staff and programmes. The consultant will play a key role in enhancing our security risk management framework and embedding best‑practice approaches to access, crisis management, and duty of care.
The ideal candidate will bring extensive experience in humanitarian security risk management—ideally 20+ years—alongside senior‑level advisory expertise within INGOs. Strong analytical skills, proven crisis management experience, and the ability to mentor field teams are essential. Certified HEAT‑level instruction, an advanced academic background in security‑related fields, and the ability to work across multiple time zones will be highly valued.
Interested and qualified consultants are invited to submit a short Expression of Interest (EOI), including a cover letter and CV to jobs@helpage.org with the subject line Consultancy – Security Manager. Applications close on Friday, 6 February 2026.
More information is available in the document below.
Vacancy at Peterborough United
Volunteer - Women's Team - Under 16's Coach
Peterborough and Sawtry
Details
🤝 Pay – Voluntary (reasonable expenses paid)
🕐Hours – Training is Monday and Wednesday evenings with fixtures on Saturdays. ASAP start date.
📍Location – Pimm's Park, Lincoln Road, Peterborough, PE1 3HA
🕐
📍
We are currently seeking a new U16 Coach to work within our Women’s Academy. They will support the staff at a designated age group to help develop players to a high standard. This role is suitable for someone who is keen to get more experience in a female talent environment.
About the role
The purpose of the Women’s Academy is to ensure the women’s first team have a high number of home grown players. This role supports player development of our U16/18 players.
The purpose of the Women’s Academy is to ensure the women’s first team have a high number of home grown players. This role supports player development of our U16/18 players.
- Plan, deliver and review training sessions and match days to a high standard for your designated age group in line with the club curriculum.
- Ensure player monitoring documents are accurate and up to date
- Provide feedback to players via IDP meetings
- Support with communication with parents through Teamworks
- Be aware of the PUFC policies, procedures & best practise so that concerns of non-compliance can be raised at all times e.g. Safeguarding, Inclusion, Diversity, Data Protection, Health and Safety
- Support the development of a positive culture within the academy
- Maintain a safe environment for everyone at all times
The successful person will prioritise their own development and learning. They will be enthusiastic and be happy to work as part of a wider team.
Essential experience, qualifications and skills
- UEFA C
- FA Talent ID Level 1
- FA DBS check
- FA Safeguarding Children Workshop
- FA Emergency First Aid
- Experience of working in girls football
- Proactive
- Professional
- UEFA B
- Experience working in an elite football environment
Please note that applicants must already have the right to work within the UK. We are unable to support any visa applications with this role.
📝HOW TO APPLY: Please complete the Volunteer Application Form on our vacancies page and upload when you click 'apply'. If you wish to also upload a CV, you can do this. You MUST however complete an Application form. If you have any questions regarding this role, please email Chloe.Brown@theposh.com and we will be happy to answer any questions you have.
Dispute Appointments Development Lead - 12 month Fixed Term Contract
Lead the automation, simplification, and strategic redesign of our workflows, panel governance, and our renewal processes!
We usually respond within a month
Job Title: Dispute Appointments Development Lead (Fixed Term Contract)
Reporting to: Director of External Affairs
Location: 12 Bloomsbury Square, Holborn, London (Hybrid – 2 days per week in the office)
Role: Full time, 12 months Fixed Term Contract
Company Overview:
Ciarb is a professional membership body. We support our members through advocacy, professional standards, training, and guidance. We are committed to maintaining the highest standards of governance, compliance, and integrity in all that we do.
Position Overview:
The Dispute Appointments Development Lead is a project and operational role responsible for modernising and redesigning Ciarb’s appointing authority and dispute appointment function. The Dispute Appointments Development Lead will lead the automation, simplification, and strategic redesign of appointment workflows, panel governance, and renewal processes, and will play a central role in delivering a new global, scalable appointing authority model aligned with Ciarb’s emerging organisational strategy and Membership Value Proposition.
Key Responsibilities:
Appointment Continuity & Core Operations
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Ensure uninterrupted delivery of essential appointing authority services during transition period including all admin
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Act as the single operational point of accountability for appointments during the transition period
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Ensure all appointment activities comply with the organisation’s Charter, Bye-laws, governance framework, and professional standards
Automation & Process Redesign
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Design and implement lean, scalable appointment workflows using CRM as the primary system of record
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Automate or semi-automate:
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Appointment shortlisting
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Conflict checks
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Panel member searches
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PAC tracking and renewal cycles
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Fee payment/invoicing
-
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Replace document-based and manually-driven processes with structured, system-based solutions
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Ensure all panel member information (CVs, expertise, jurisdictions, languages, sector experience) is captured in individual CRM records and power BI dashboards
Data, Dashboards & Reporting
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Lead the development of data-led reporting and dashboards to support presidential and HQ appointments, governance, oversight, reporting, and strategic decision-making
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Use advanced Excel and Power BI to analyse and visualise appointment, panel, and PAC data.
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Build and maintain reports and dashboards covering:
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Appointments by scheme, geography, gender, and expertise
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Panel composition, diversity, and capacity
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PAC status, renewal cycles, and expiry risks
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Create and manage pivot tables, data models, formulas, and structured datasets to replace narrative and manual reporting
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Translate complex datasets into clear insights, trends, and recommendations for senior stakeholders
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Ensure data accuracy, integrity, and consistency across CRM, dashboards, and reports
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Work closely with IT, Finance, Governance, and Membership teams to align data architecture and reporting standards
Panel & Governance Reform (subject to new organisational strategy)
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Review existing panels and appointment lists to assess fitness for purpose
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Conduct diversity and capability/expertise gap analy...
Case Worker - Fixed Term Contract
Department
THRIVE
Employment Type
Full-Time, Temporary
Minimum Experience
Experienced
Compensation
£25,715.00
Target Housing is a charity and registered social landlord. Over the past 30 years we have shown that stable accommodation and support can help transform lives. We work in a psychologically and trauma informed way to empower people to achieve independence. Target delivers the highest standard of housing and support to enable vulnerable people to live independently, fulfil their potential and contribute to their communities and wider society.
This role is fixed term until October 2026
Main Purpose
We are looking to recruit an experienced case worker to join our Thrive team. Thrive supports individuals who experience severe multiple disadvantage across their homes in Sheffield.
The successful candidate will ideally have a qualification in a relevant specialism such as mental health, substance use, domestic abuse, welfare benefits, brain injury or dual diagnosis. However, training can be provided for the right candidate. The post holder will have extensive experience of working with individuals with severe multiple disadvantage and be competent in completing thorough risks assessments and support plans.
Specific Tasks
- Work directly with people with multiple complex needs on a 1:1 and group basis, adopting a case management approach.
- Enable our clients to develop the knowledge, skills and confidence so that they can increasingly make their own decisions and take more responsibility for their own lives and communities.
- Oversee & co-ordinate support for allocated clients including completing comprehensive risk assessments, support plans and safety plans.
- Support clients to build more positive relationships and thought patterns and improve on their coping strategies.
- Support and motivate clients, encouraging them to achieve personal goals.
- Design and deliver activity programs focused on increasing independent living skills in the home; improving health and wellbeing, access to universal services, safe travel,
- Ensuring that the people we support are actively involved in making decisions and express their views about the programmed activities, the way the service operates and the way it develops, placing them at the centre of delivery.
- Take part in fortnightly case reviews with the rest of the team, inputting on other cases and taking part in reflective practice.
- Record accurate client data and key notes according to Data Protection regulations
- Monitor clients’ compliance with their occupancy agreements and act to resolve non-compliance issues, informing line manager of serious breaches.
- Build links with external organisations, to maintain constructive working relations to ensure client’s needs are met
- Utilise motivational interviewing
-Understanding Trauma informed practice and the importance of psychologically informed environments
General Tasks
- Facilitating continual professional development through an intensive training program
- Participate in team meetings and supervision as required.
- Perform other such duties as may be required to further aims of Target Housing within the Health and Safety requirements.
- Adhere to all of Target Housing’s policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.
- Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.
Person Specifications
- Experience of supporting people with severe multiple disadvantage, including hard to reach clients who struggle to engage.
- Experience in building professional relationships to enable development
- Broad understanding across a range of relevant issues
- Relevant qualifications and / or knowledge in specialist areas such as Substance use, co-occurring substance use/mental health, Domestic Abuse, brain injury, Housing, Mental Health and Welfare benefits
- Experience in lone working with vulnerable clients
- Ability to record client notes on an I.T system and verbally communicate handover to colleagues
- Understand the principles of PIE (psychologically Informed Environments) and TIP (Trauma Informed Practice)
- Experience of achieving positive outcomes with clients using Motivational interviewing and assertive engagement
- Working alongside Volunteers to manage risk and deal with any support issues
- Willingness and a flexible approach
- ...
Job Description: Sleep Training Co- Ordinator Job Title Sleep Training Co-Ordinator Reports To Sleep Team Manager Directorate Research and Support Services Team Sleep Home-based, with regular travel and occasional overnight stays across the UK. Purpose of the Role The Sleep Training Co-Ordinator will play a key role in the development, promotion, and delivery of the Cerebra Sleep Training Service for professionals. This full-time post will work closely with the existing Sleep Training Co-Ordinator and the Sleep Team Manager to expand the reach and quality of the service, ensuring consistent, high-quality training provision across the UK. You will contribute to all aspects of planning, logistics, facilitation, and evaluation, helping to make Cerebra’s Sleep Training Service an outstanding national resource for professionals supporting children with brain conditions and their families. Key Areas of Responsibility 1. Supporting Delivery of the Sleep Training Service • Assist in the delivery and ongoing development of The Cerebra Sleep Training Service in line with agreed service standards. • Deliver training sessions — both online and face-to-face — for professionals working with families of children with brain conditions. • Provide administrative and logistical support to ensure all training sessions run smoothly and professionally. • Work collaboratively with the Sleep Team Manager and Sleep Training Co-Ordinator to continually refine and improve the service. 2. Organisation and Administration • Coordinate and manage the booking and scheduling of all Sleep Training sessions throughout the year, acting as a key point of contact for delegates and partner organisations. • Handle day-to-day communication with delegates to ensure they can easily access both the online and in-person components of the course. • Maintain accurate and timely records of all enquiries, delegates, and sessions using the Cerebra CRM system. • Oversee practical arrangements such as room hire, catering, accommodation, travel, and equipment for each training event. • Liaise with the Sleep Team Manager and Finance Team to raise purchase orders, manage invoicing, and ensure timely payments. Cerebra – Working wonders for children with brain conditions Page 1 of 3 3. Monitoring and Evaluation • Collect, record, and analyse feedback from professionals who attend Cerebra’s Sleep Training sessions. • Support the Sleep Team Manager and Sleep Training Co-Ordinator in producing evaluation reports to demonstrate impact, outcomes, and areas for development. • Contribute ideas to enhance training materials and improve participant experience based on evaluation results. 4. Relationship Management and Promotion • Build and maintain positive relationships with professionals and partner organisations across health, education, and social care sectors (including NHS, CAMHS, schools, and voluntary agencies). • Represent Cerebra at relevant events, conferences, and meetings to promote the Sleep Training Service. • Support the Sleep Team Manager in identifying new opportunities to expand and enhance the service’s reach. • Promote Cerebra’s work through effective use of social media and digital communication. 5. Personal and Professional Development • Undertake relevant training in sleep practice and facilitation, including opportunities to learn from leading sleep specialists. • Maintain up-to-date knowledge of sleep research and its application to children with neurodevelopmental conditions. • Participate actively in supervision, team meetings, and reflective practice sessions. 6. General Responsibilities • Adhere to Cerebra’s Data Protection Policy and maintain strict confidentiality at all times. • Take responsibility for personal workload, ensuring deadlines and quality standards are consistently met. • Work collaboratively and flexibly as part of a dynamic, multi-disciplinary team and with other teams within Cerebra. • Undertake any other reasonable duties in line with the role and the evolving needs of the charity. Person Specification Criteria Qualifications Essential Desirable Degree in a relevant subject, such as child development, nursing, psychology, education, health and social care, or a related field. Qualification in training facilitation, teaching, or presentation skills. Accredited sleep training from recognised providers (e.g. Sleep Scotland, Sleep Charity, EDS, Sleep Southampton). Cerebra – Working wonders for children with brain conditions Page 2 of 3 Knowledge, Skills and Experience Minimum of one year’s experience working directly with children and/or families. Experience supporting children with neurodevelopmental or neurological conditions. Proven ability to design or adapt training materials and content. Knowledge of behavioural sleep interventions. Understanding of outcome evaluation and impact reporting. Rese...
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Waking Night Worker
We are seeking an exceptional individual to be part of our team at our Care Inspectorate registered residential rehabilitation service in West Aberdeenshire. You'll be supported by a charitable organisation with extensive experience in launching and managing top-tier registered care services.
Aligned with our vision of empowering individuals impacted by substance use and associated needs, we're collaborating with national and local partners to deliver safe and effective residential care services. Your role will be pivotal in ensuring that every individual we support receives the highest quality of care and guidance.
The Role
Your role in our therapeutic community will be key. You will organise and facilitate the evening running of the Therapeutic Community programme at Rae House Residential Service. You will co-ordinate the service users’ tasks and activities. You will provide waking night cover, ensuring that risk is monitored and minimised. You will organise and facilitate the residents in preparing for the daily programme and activities. You will monitor and administer medication to service users.
Previous experience is desirable, however not essential. Night Care Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents.
This is a part-time role of 26 hours per week on average. You will be expected to work a rolling rota which includes 10hrs shifts including weekends.
About You
To join us as a Night Care Worker at Rae House, you will need:
- An understanding of the complex issues presented by individuals within drug and alcohol recovery.
- An understanding of working with families, and individuals in the substance use sector or related field.
- The ability to be innovative and be flexible in order to meet the needs of the service.
- Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service.
- Knowledge of adult protection is essential as you will be working with vulnerable adults in a residential setting.
The Service
Our state-of-the-art facility will offer 27 beds for individuals seeking transformative recovery journeys. With a focus on nature and the environment, and with 1.2 acres of land on site, our Recovery through Nature projects will provide a holistic approach to healing. Plus, staff amenities such as onsite bedrooms and a brand-new gym ensure a supportive and enriching work environment.
About Phoenix Futures
Join a legacy of over 50 years in providing rehabilitation services. At Phoenix Futures, we're committed to rebuilding capacity in the residential rehab sector across England and Scotland. Your dedication will contribute to our mission of delivering hope and transformation to individuals and families affected by addiction.
Your Rewards
- 25 days (pro-rata) annual leave plus Bank Holidays
- You will be paid £17081 per annum
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL, our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team
Apply Today
Don't miss out on this incredible opportunity to be at the forefront of change. We're reviewing applications as they come in, so apply now to secure your place in our dynamic team. If you're considering relocation, rest assured that support may be available.
Unlock your potential and join us on the journey to transforming lives. Apply now and let's make a difference together!
#LP
Waking Night Worker
Come and join us in this fabulous opportunity. We are looking for a new Waking Night Worker within our residential setting. We are looking for a special kind of person who wants to make a difference in peoples lives. Could this be you?
The Role
We need someone who can work in a team within a residential setting and be empowering and passionate in supporting adults to make positive changes in their drug and alcohol lifestyle choices. Your role would include the following:
To organise and facilitate the evening running of the therapeutic community in a residential. To co-ordinate the users of our services tasks and activities.
To provide waking night cover, ensuring that risk is monitored and minimised.
To organise and facilitate the residents in preparing for the daily programme and activities.
To monitor and administer medication to users of our service.
If you think you have the skills for this role then we would like to hear from you!
Your Rewards
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- You will be paid £24637 per annum
- Opportunity for potential salary progression through appraisal
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
About Us
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.
Other organisations may call this role or similar; Therapeutic Community Worker, Substance Use Practitioner, Substance Use Worker or Recovery Worker.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
#LP
Senior Youth Support Worker
Do you want to help us unlock potential with young people and their communities?
Do you love a challenge?
We have an exciting opportunity for a motivated and inspiring Senior Youth Support Worker.
About the job
Location: Exmouth & Ottery
Employment type: Fixed Term Contract - For 1 year with potential of becoming permanent
Hours of work: 10 hours per week
Positions available: 1 post
Salary: JNC: unqualified scale pt 9 - 10 (£27,817.00 - £28,516.00), qualified scale pt 10 - 13 (£28,516.00 - £31,885.00)
Deadline for application: 5th February 2026
Interview Date: 13th February 2026
Job Ref: DYS315
SPACE is an ambitious and innovative charity, driven by our values and seeking to support even more young people by developing current and new services. Our employees strive to achieve the best they can and must be committed to seeing the best in others. We value everyone's contribution and create safe spaces for exploration and growth.
Do you want to help us unlock potential with young people and their communities? Do you love a challenge?
We have an exciting opportunity for the right candidate to work with young people in our Exmouth & Ottery youth centres and local communities. This post requires either an experienced youth worker or someone looking to change careers and work with young people as part of the youth work team. Transferable skills will be considered. Our Youth Centres are busy and vibrant spaces.. The successful candidate will enjoy the challenge of leading sessions alongside providing young people with individual packages of support.
What is the role
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Leading youth work in a variety of settings
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Supporting the development of co workers and volunteers
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Codesigning and supporting the delivery of social action projects in the community
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Working with partners and stakeholders
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Planning, evaluating and evidencing of youth work
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Helping young people to develop skills and put their ideas into action
Who we’re looking for
About You:
-
Experienced youth worker or confident that you have the transferable skills required for the demands of the post
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Leadership and confidence
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Passion for supporting and advocating for the rights of young people
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Creativity and solution focused thinking
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Respectful with excellent empathy and kindness
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Ability to multitask, set priorities and reach out when you need help and support
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High commitment to continuous professional practice
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A reflective practitioner
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A valid Driving License with a vehicle to drive to our different locations
Space is an inclusive and learning organisation. Our employees should strive to achieve the best they can and must be committed to seeing ...
Citizens Advice North East Derbyshire provides free, confidential, and impartial advice across North East Derbyshire and Bolsover Districts. We support people with a wide range of issues including welfare rights, debt, consumer problems, employment and housing.
Make a real difference in your community
Citizens Advice North East Derbyshire relies on passionate volunteers to help people access the free, independent advice they need to navigate life’s challenges. Whether you have a few hours a week or want to develop new skills, there’s a role that fits you.
Our volunteers are at the heart of everything we do. From directly supporting clients with the issues affecting their lives, to helping behind the scenes with essential admin, fundraising, and campaigning work – there are diverse opportunities to match your skills and interests.
Whatever your background or experience, you’ll gain valuable skills, meet like-minded people, and know that your time is genuinely helping your community.
What will you do?
- complete an introduction to Citizens Advice and training for your role
- talk to clients over the phone, video call or face to face to explore what problems they’ve come for help with
- find information about the clients’ problems and help them to understand their options
- support clients to take action to resolve their problems. This might include drafting or writing letters, making phone calls, or referring the client to another organisation
- write a summary of the clients’ problems and what action you’ve taken
- look out for problems’ that are common, or are unfair, and write a short report about the problem or a letter to an elected official like an MP, AM or local councillor
Some examples of what you could do:
- help clients with debts work out a reasonable amount to pay back, and make a phone call to an organisation they owe money to.
- explore what benefits a client is entitled to and help them to complete a benefit application form.
- help a client who has problems with their landlord to understand their housing rights.
What’s in it for you?
- make a real difference to people’s lives
- learn about a range of issues such as benefits, debt, employment and housing.
- build on valuable skills such as communication, listening and problem solving, and increase your employability
- work with a range of different people, independently and in a team.
- have a positive impact in your community.
And we’ll reimburse expenses too.
If you’re training to be a solicitor and you train and volunteer as a local Citizens Advice adviser, you may be able to get up to six months off your solicitor training contract. See Solicitors Regulation Authority for more information.
What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
- be friendly and approachable
- be non-judgmental and respect views, values and cultures that are different to your own
- have good listening skills
- have excellent verbal and written communication skills
- have good maths and IT skills
- be able to understand information and explain it to others
- be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
- be willing to undertake training in your role
How much time do you need to give?
Ideally, we ask for 5 hours per week.
We can be flexible so talk to us if this doesn’t suit.
Valuing inclusion
We value diversity and inclusion and welcome applications from people of all backgrounds. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black, Asian and Minority Ethnic communities.
If you are interested in becoming a Volunteer Adviser and would like to discuss flexibility around location, time or role activities, please get in touch.
- Employment
- Part-time, Permanent
- Salary
- £12.60 per hour
- Location
- Guildford
- Hours
- Saturdays and Half Terms
Looking for a fun, varied role which provides the ultimate job satisfaction? We’re searching for friendly and enthusiastic people to join our team as Play and Youth workers!
We have Play and Youth schemes across the South East where we bring smiles and laughter to disabled children and young people, transforming their lives through the power of play.
We’re looking for energetic and enthusiastic individuals who are dedicated to delivering inclusive fun for young people, so if you enjoy working in a busy, social environment this role could be perfect for you!
Rates of pay
We believe in paying our staff fairly for a days work and are proud to be an accredited as a Living Wage Employer, paying all of our staff the Real Living Wage.
We pay Play and Youth workers £12.60 per hour.
Work locations
We have Play and Youth schemes in the following locations:
- Guildford
Hours
As a Play or Youth worker, you must commit to working the following:
- Every Saturday and every day the scheme is running during the half term.
Benefits
- To work for an organisation who truly consider work life balance and have high expectations for our outcomes not only for those who use our services but for our teams as well.
- Free Training – We regularly invite all our staff to free training courses including Disability and Inclusion Awareness, Medication Administration, Safeguarding, First Aid, Makaton and more!
- Free DBS – As we require all staff to have a DBS before they start with us, we have decided to offer this free of charge.
- Pension & Health Care Cash Plan – All of our staff have access to a NEST pension and Simply Health health care plan.
Any other questions?
More details about the role can be found in the Job Description.
- Employment
- Part-time, Permanent
- Salary
- £12.60 per hour
- Location
- Farnham
- Hours
- Saturdays and Half Terms
Looking for a fun, varied role which provides the ultimate job satisfaction? We’re searching for friendly and enthusiastic people to join our team as Play and Youth workers!
We have Play and Youth schemes across the South East where we bring smiles and laughter to disabled children and young people, transforming their lives through the power of play.
We’re looking for energetic and enthusiastic individuals who are dedicated to delivering inclusive fun for young people, so if you enjoy working in a busy, social environment this role could be perfect for you!
Rates of pay
We believe in paying our staff fairly for a days work and are proud to be an accredited as a Living Wage Employer, paying all of our staff the Real Living Wage.
We pay Play and Youth workers £12.60 per hour.
Work locations
We have Play and Youth schemes in the following locations:
- Farnham
Hours
As a Play or Youth worker, you must commit to working the following:
- Every Saturday and every day the scheme is running during the half term.
Benefits
- To work for an organisation who truly consider work life balance and have high expectations for our outcomes not only for those who use our services but for our teams as well.
- Free Training – We regularly invite all our staff to free training courses including Disability and Inclusion Awareness, Medication Administration, Safeguarding, First Aid, Makaton and more!
- Free DBS – As we require all staff to have a DBS before they start with us, we have decided to offer this free of charge.
- Pension & Health Care Cash Plan – All of our staff have access to a NEST pension and Simply Health health care plan.
Any other questions?
More details about the role can be found in the Job Description.
- Employment
- Part-time, Permanent
- Salary
- £12.60 per hour
- Location
- Chichester
- Hours
- Holiday Worker from Easter 2026
Looking for a fun, varied role which provides the ultimate job satisfaction? We’re searching for friendly and enthusiastic people to join our team as Play and Youth workers!
We have Play and Youth schemes across the South East where we bring smiles and laughter to disabled children and young people, transforming their lives through the power of play.
We’re looking for energetic and enthusiastic individuals who are dedicated to delivering inclusive fun for young people, so if you enjoy working in a busy, social environment this role could be perfect for you!
Benefits
- To work for an organisation who truly consider work life balance and have high expectations for our outcomes not only for those who use our services but for our teams as well.
- Free Training – We regularly invite all our staff to free training courses including Disability and Inclusion Awareness, Medication Administration, Safeguarding, First Aid, Makaton and more!
- Free DBS – As we require all staff to have a DBS before they start with us, we have decided to offer this free of charge.
- Pension & Health Care Cash Plan – All of our staff have access to a NEST pension and Simply Health health care plan.
Rates of pay
We believe in paying our staff fairly for a days work and are proud to be an accredited as a Living Wage Employer, paying all of our staff the Real Living Wage.
We pay Play and Youth workers £12.60 per hour.
Work location
- Chichester
Hours
As a Play or Youth worker, you must commit to working the following:
- Every Easter and Summer holidays when the scheme is running.
Any other questions?
More details about the role can be found in the Job Description.
- Employment
- Part-time, Permanent
- Salary
- £13.85 per hour
- Location
- Richmond
- Hours
- Every Saturday during term-time
Looking for a fun, varied role which provides the ultimate job satisfaction? We’re searching for friendly and enthusiastic people to join our team as Play and Youth workers!
We have Play and Youth schemes across the South East where we bring smiles and laughter to disabled children and young people, transforming their lives through the power of play.
We’re looking for energetic and enthusiastic individuals who are dedicated to delivering inclusive fun for young people, so if you enjoy working in a busy, social environment this role could be perfect for you!
Rates of pay
We believe in paying our staff fairly for a days work and are proud to be an accredited as a Living Wage Employer, paying all of our staff the Real Living Wage.
We pay Play and Youth workers £13.85 per hour.
Work locations
We have Play and Youth schemes in the following locations:
- Richmond
Hours
As a Play or Youth worker, you must commit to working the following:
- Every Saturday during term time.
Benefits
- To work for an organisation who truly consider work life balance and have high expectations for our outcomes not only for those who use our services but for our teams as well.
- Free Training – We regularly invite all our staff to free training courses including Disability and Inclusion Awareness, Medication Administration, Safeguarding, First Aid, Makaton and more!
- Free DBS – As we require all staff to have a DBS before they start with us, we have decided to offer this free of charge.
- Pension & Health Care Cash Plan – All of our staff have access to a NEST pension and Simply Health health care plan.
Any other questions?
More details about the role can be found in the Job Description.