Here at Heart of England Mencap we enable people with learning disabilities to lead fulfilling lives allowing them to thrive and do, be and feel their best! We know that we can only achieve this by hiring the best staff who share our values.

Mission Statement

At the heart of everything we do is a commitment to Empower individuals to reach their full potential, inspire them to Enjoy the journey, and create opportunities to truly Live—with purpose, passion, and fulfilment.

Culture Statement

At the heart of our organisation is a culture rooted in inclusivity, diversity, and support. We believe that every voice matters and that our strength lies in the unique perspectives, backgrounds, and experiences of our people. We foster an environment where everyone feels welcomed, respected, and empowered to thrive. We encourage and support career development to ensure all employees have the opportunity for growth and challenges.

We are compassionate in our interactions, recognising the humanity in each other and building strong, empathetic relationships across teams and with our customers. Our commitment to professionalism and accountability ensures that we hold ourselves to the highest standards, taking ownership of our actions and delivering on our promises with integrity.

Above all, we are customer-focused—driven by the needs of those we serve, dedicated to creating exceptional experiences, and constantly evolving to exceed expectations.

Together, these values shape a workplace where people grow, contributions are valued, and excellence is a shared journey.

Do you want a rewarding career in care where you can really make a difference everyday?

Due to organisational growth, we are looking for a Support Worker who shares our vision to join an enthusiastic team at our Day Service in Malvern. You may need to travel to our others services from time to time to support absence.

The role is for 35 hours per week, Monday - Friday, 9am - 4pm .There may be opportunity to work a longer day and some Saturdays. You will support customers on a 1:1, 2:1 or 3:1 basis to access the community and to participate in activities they enjoy this could include; swimming, gym, working at a farm, tennis and riding accessible bikes. In the centre you will support customers in a variety of sessions which may be; cooking, music, art, sensory story telling as well supporting with daily needs which will include assisting with personal care, eating and drinking and postural care. You must be enthusiastic and motivated to join in with the activities with our customers.

It is essential you attending training days at our head office is Stratford upon Avon.

We have an extensive training programme in place to ensure that staff are supported to feel confident within their role. But most of all, we offer fun and laughter throughout the day as well as being part of a fantastic and supportive team!

Some of our customers can display distressed behaviour but a full shadowing induction is given and training is provided.

Previous care experience is preferred however full training will be provided - after all, good care comes from the HEART.

Alongside being part of something amazing, our employee benefits include:

Extensive training and development – we will support with health and social care diplomas together with the care certificate

25 days’ annual leave plus bank holidays

Access to 24 hour Employee Assistance Scheme and trained mental health first aiders

Discount card for high street and online retailers

Employee ‘Refer a Friend’ scheme

Long service awards

Sick pay

Staff recognition awards

Life assurance scheme

Work mobile

Good local transport links

Mileage rates

Enhanced rates for Bank holiday and certain shifts

Company pension

Life Assurance

If you want to really make a difference every day and share our values: Honest Effective Aspirational Respectful Trustworthy why not apply today!

We are currently not able to provide Employee Sponsorship

Summary

Salary

£12.50 per hour

Closing date

Connect with a cause that needs you!

Debt Caseworker jobs available