Night Support Worker

Job Description

Job Title: Night Support WorkerContract Type: PermanentSalary: £26,549.63 plus 10% night allowance per annum (£27,722.51 per annum is achieved after 18 months successful performance in the role)Working Hours: Full time 37.5 hours per weekWorking Pattern: Rolling rota, working between 07:15 - 22:15 (early, mid and late shifts). Includes weekend working 1 in 3 weekends)Location: Jamaica Street Project, Bristol

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Night Support Worker

About you

We are looking for someone with:
Experience of working with vulnerable people
Experience of delivering structured support and risk management
To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team
An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working

Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

Competitive pay & generous pension
28 days holidays plus bank holidays
Flexible working options available
Investment in your learning, personal development and technology
A wide range of benefits

Diversity and Inclusion at Riverside:

Applications may close before the deadline, so please apply early to be considered.

Role ProfileSupporting Customers:
We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to make steps towards independence, by:
•    Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate
•    Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer’s circumstances
•    Engaging customers to meet agreed outcomes and develop life skills
•    Assisting customers with day-to-day support and tenancy-related matters
•    Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities
•    Signposting customers to appropriate external support services, including interventions such as food banks and other community resources
•    Supporting customers to be ‘tenancy ready’ to enable successful move on
•    Supporting customers to be financially independent through budgeting plans and maximising income
•    Supporting and monitoring customers’ healthcare needs, ensuring appropriate contact with healthcare professionals
•    Empowering customers to move towards self-management of their medication by following the medication procedure
•    Leading on support initiatives including Group Work
•    Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately
•    Record and update clear, factual, accurate, strengths based customer information on the ...

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