Job title Based at Driver Ipswich Position reports to Operation Supervisor Job purpose summary To plan cost effective transportation routes to deliver meals at the correct point of temperature to service users in their own homes. Key responsibilities 1. To deliver meals to service users in accordance with a service level agreement. 2. To ensure that the correct food is delivered at the correct temperature to the service user. 3. To complete safe and well checks in accordance with organisation operating procedure for each service user when a meal is delivered. 4. To manage the reconciliation of monies collected from customers and issue receipts in accordance with operating policy and procedures. 5. To undertake manual / general office based administrative duties. 6. To provide a high standard of customer care and professionalism. 7. To ensure the vehicle is clean, tidy and well maintained on a daily basis. 8. To plan and undertake relevant vehicle safety checks and carry out administration for the vehicle in accordance with legal requirements and organisation operating procedures ensuring the service is not interrupted. 9. To ensure that all appropriate food and health and safety practices are implemented and followed to meet statutory and organisation operating standards. 10. To operate within the context of Aspect Living Foundation policies and procedures Job Description Template March 2018 Version 1 Page 1 Knowledge, Skills and Experience Education Essential / Desirable Experience Previous customer service experience Knowledge of the Voluntary / Care Sector Previous driving experience Skills and Abilities Appropriate driving licence for vehicle Ability to perform emergency procedures Excellent understanding of road traffic rules and regulations Excellent time management skills Good communication and listening skills Being professional and trustworthy Being kind and patient Basic Food Hygiene certificate Other Valid manual driving licence Desirable Desirable Desirable Essential Essential Essential Essential Essential Essential Essential Desirable Essential Job Description Template March 2018 Version 1 Page 2 Behavioural Competencies Competency Flexibility Oral Communication Team working Following Directions Examples of Effective Behaviours Is adaptable in changing circumstances. Accepts change as inevitable and is able to move and evolve as it happens. Communicates very effectively in face to face discussions and presentations to groups. Speaks in a compelling way and gets points across. Enjoys participating in group activities and likes to work in close proximity with other people. Is ready to collaborate with and support others and is willing to co-operate and compromise for the overall good. Will carry out what others ask or advise them to do. Is adept at taking other people's plans and putting them into practice with a 'can do' attitude. Job Description Template March 2018 Version 1 Page 3
ASPECT LIVING FOUNDATION
1 role available
Pembroke Close, IPSWICH, IPSWICH, SUFFOLK
IP2 8PE