• With an emphasis on strong leadership, this role operates within the context of the ambitions for Leeds, and the city's broader strategic objectives.
• Provide strategic leadership, providing advice and expertise to decision makers across the Council.
• Work with key partners at national, regional and local level and in collaboration with colleagues and partners support the delivery of real change across the city.
• Lead and be accountable for the delivery of statutory homelessness and housing advice functions including Housing Options, Gypsy and Traveller service, adaptations and private rented sector housing regulation functions including property standards and licencing requirements as well as contributing to reducing the number of empty homes within the city.
• Provide strategic leadership and be responsible for overseeing tenancy management strategies for Council Tenants, address homelessness, safeguarding and support independent living and implementation of strategies to support tenants.
• Lead and ensure compliance with the Housing Regulators consumer standards.
• Creation of sustainable communities through regeneration and housing growth, resident engagement and involvement.
• Establish, maintain and influence relationships with internal and external partners (including private landlords and Housing Associations) to create a multidisciplinary approach to delivering services.
• Ensure the people of Leeds and communities receive responsive and relevant services and recognise and maximise opportunities for a locality based approach.
• Lead and develop the Council's Housing Management Strategy and work with partners and internal and external stakeholders across the city to deliver effective housing solutions for communities with complex and/or vulnerable needs.
• Lead, implement and deliver the Councils Allocations & Lettings policy; optimising tenant and community involvement.
• Accountable for effective management and delivery of the HRA £80m annual capital programme.
• Lead and develop investment planning and asset management to ensure proper stock management of HRA property and be accountable for developing plans for investment that meet current and future needs in line with Council, city and regional and national priorities.
• Accountable for the city's high rise accommodation and associated building regulations.
• Accountable for the management of a responsive maintenance service, ensuring tenants receive high quality services and that disrepair issues and voids are efficiently dealt with.
• Accountable for income management activity to meet required targets and to ensure it is optimised through efficient rent collection (which accounts for approximately £240 million per annum) and management of voids.
• Accountable for commissioning and managing contracts with third parties who provide revenue and capital funded services, including all management and monitoring activities. To review and interpret the needs of local people to continuously improve the delivery and outcomes of the contracts and ensure value for money.
• Accountable for the management of planned and statutory cyclical works - ensuring the health and safety of tenants and others is in line with all legal and best practice requirements - including gas, electrical, asbestos and fire safety.
• Lead and be accountable for the delivery of the range of Property related services for council tenants and leaseholders as well as council buildings and commercial units. To ensure the people of Leeds and communities receive responsive and relevant services.
• Work collaboratively with senior managers across the Council and key partner organisations (e.g. Health & Adult Social Care) to ensure an integrated approach to the Housing Options strategy and delivery for vulnerable community groups.
• Lead, promote and deliver positive solutions to achieving diversity and inclusion in all aspects of service delivery, community engagement and human resource areas, focussing on equality of outcome.
• Work with elected members, service users and community representatives in ways which support open, responsive and accountable government providing appropriate advice relating to the work of the Directorate to Members and council officers so as to manage risk and support them in their respective roles.
• Lead, promote and deliver positive solutions to achieving diversity and inclusion in all aspects of service delivery, community engagement and human resource areas, focussing on equality of outcome.
• In line with the Budget Management Accountability Framework Ensure that effective budget management and control takes place across your service, the planned level and quality of service provided for within the revenue and capital budgets are delivered and that budget pressures are resolved.
• Responsibility for the direction and control of a significant budget, the financial integrity of the service and accountable for directing and implementing comprehensive risk management programmes and resources across the service(s). Delivering within budget; value for money is maximised, and operational, regulatory, statutory and financial risk is managed and monitored in compliance with council requirements and with Local Government and national working practices
• The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate to the grade.

QualificationsIt is essential to hold (or be working towards) a foundation degree or level 5 qualification regulated by Ofqual, in housing management, focused on managing the delivery of housing services ("housing management"), together with substantial senior leadership and management experience.

Working Context -Post holders will work flexibly both at home and at various locations across the City and region. All colleagues should work in line with our hybrid working principles and spend regular time in the workplace to support service delivery, meeting the needs of the team and the requirements of their individual role. The hours are worked mainly Monday to Friday. However, the post holder will be expected to work outside normal working hours, including attendance at evening/weekend meetings or events if required to meet the needs of the service.

Essential requirementsCandidates will only be shortlisted if they can demonstrate that they meet all the essential requirements.

• Comprehensive knowledge and understanding of the current local, regional and national issues and the legislative and political context relating to Housing services.
• Demonstrate knowledge of applicable legislation, regulations, policies, inspections and performance information and relevant strategic functions e.g. health, safety and security, confidentiality and data protection.
• Detailed knowledge and understanding of economic strategy and policy, understanding of local government political systems and experience of working on politically sensitive issues including significant experience of developing productive working relationships with Council Members, trade unions and Corporate Leadership Team.
• Evidence of working with partners and key stakeholders and of forging and driving successful partnership programmes to deliver cross sector priorities and outcomes.
• Excellent communication skills with the ability to influence, negotiate and establish credibility across sectors to enhance reputation and form positive relationships.
• Experience of successful leadership and management of large scale complex change programmes with an understanding of the strategic issues that face integrated work.
• Evidence of ability to make reasoned and logical decisions allied with high level organisational skills.
• Significant successful senior leadership experience.
• Substantial experience of operating in a political environment.
• Extensive experience of exercising sound judgement and providing clear advice at senior level.
• Experience of developing and implementing highly complex strategies leading to successful outcomes.

Behavioural & other Characteristics required.

• Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
• Committed to continuous improvement in all areas and work towards delivering the Leeds Ambitions of Health and Wellbeing, Inclusive Growth, Strong Communities and Sustainable City.
• Committed to developing the ability to use digital tools and technology at, or above, the foundation skills level on the government's Essential digital skills framework
• Be aware of promote and comply with Leeds City Council policies and procedures e.g., health, safety and security, confidentiality, and data protection.
• Be aware of and support difference ensuring equality for all working in an anti-discriminatory manner, upholding, and promoting the behaviours, values and standards of Leeds City Council.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, ensuring compliance with relevant policies and procedures.
• Understand and observe Leeds City Council approach to equality, diversity and inclusion.
• Lead a positive Health, Safety, Wellbeing and Fire (HSWF) culture, ensuring statutory compliance and effective risk management through implementation of council policies, and proactive leadership alongside support services.

Managing Agent Contract Manager

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

*Previous Applicants May Not Apply*

Join our Rent & Service Charge Team at L&Q:

At L&Q, we are committed to providing our residents with excellent housing services, behind that mission is a complex world of leases, service charges, compliance, and relationships with managing agents.

That’s where you come in.

As Managing Agent Contract Manager is at the heart of this, you’ll be the person who holds external managing agents and superior landlords to account, ensuring every pound of service charge delivers value for money, every contract stands up to scrutiny, and every resident receives the standard of service they deserve.

This isn’t just another management role, it’s a role with real influence, high visibility, and tangible impact and you will be the trusted expert to protect the interests of L&Q , our residents and uphold regulatory compliance.

If this sounds like you, we would love for you to apply!

Your impact in the role:

• Ensuring fairness & compliancevalidating and challenging service charges, making sure costs meet lease and legislative requirements.
• Driving accountabilityholding managing agents and landlords to account for the quality and value of services delivered.
• Championing residentsresolving disputes, challenging poor performance, and ensuring transparency.

What you'll bring:

• Proven expertise in leasehold block management,ideally across large or complex estates.
• Strong legal and regulatory knowledge,including the Landlord & Tenant Act 1985, Commonhold & Leasehold Reform Act 2002, and Leasehold & Freehold Reform Act 2024.
• Confidencein challenging service charges, enforcing compliance, and supporting tribunal cases.
• Professional credibility ideally withTPI or RICS (or equivalent experience).
• Excellentstakeholder and negotiation skills,able to hold external partners accountable at senior levels.
• The ability to thrive in astrategic role where law, compliance, and resident outcomes collide.

We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words.

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

CEO

Please visit our dedicated microsite for more information: www.aspenpeople.co.uk/trustha

Trust is one of Scotland’s leading social landlords and care providers, with over 50 years’ experience of providing high-quality, affordable homes and delivering exceptional services. We are a national organisation that is very much rooted in our communities, and we have grown from 2500 to almost 4000 homes since 2019.

Trust specialises in providing housing and services for households of all ages – including general needs and mid-market rent– and we are one of the country’s largest providers of housing, care, and support for later living.

Trust is much more than a landlord though. We are an organisation that cares, and we are here to make a positive difference to the lives of our customers and communities. We are proud of our values and people are at the heart of everything we do.

We are now seeking to appoint an outstanding CEO. This is an exciting time to lead Trust as we come to the end of our current business strategy. The strategy has been transformational, underpinned by technology, and the next strategy – from 2026 onwards – provides an opportunity to build on these capabilities and lead Trust into a new chapter.

Reporting to the Board, you will provide strategic leadership, shape and deliver our vision, and inspire a culture that reflects our values. You will strive for exceptional customer and colleague experiences, and ensure that we act responsibly and sustainably, and that we continue to achieve our purpose while also being commercially astute.

The CEO will be responsible for working with the Board and Leadership Team to set and deliver our long-term strategy, strengthening our financial resilience and governance, and ensuring we thrive in an evolving and challenging environment. You will lead a high-performing senior team, driving growth, embracing digital innovation, and fostering strong external partnerships that expand our horizons and bring new ideas and perspectives.

This is a pivotal leadership role that requires vision, boldness and the ability to influence at the highest level. You will bring a proven record as a senior leader in a complex, people-centred organisation, with the skills to balance social impact with financial sustainability. You will be adept at building strong relationships, guiding change and championing digital transformation, and ensuring that Trust continues to set new standards.

We are looking for a visionary and modern leader who shares our values, and is ready to take Trust forward with confidence, integrity and ambition.

For a confidential discussion about the role, please contact Nigel Fortnum or David Currie at Aspen People on 0141 212 755 or at enquiries@aspenpeople.co.uk

Please visit our dedicated microsite for more information: www.aspenpeople.co.uk/trustha

Housing Officer (Homeownership)

A place to create moments that matter

Location: Peterborough, Hybrid with travel around the region as required to meet business needs.

Salary:£42,213 per annum including regional allowance and essential car user allowance.

Contract Type:Permanent

Hours: 35 hours per week, Monday - Friday 9am-5pm with evening and weekend work as required. Don't worry we'll give you plenty of notice when that's needed

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

As a Housing Officer (Homeownership), you'll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You'll play a vital role in ensuring our customers feel supported, informed, and confident in their homes.

This isn't a desk-bound job. You'll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You'll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience.

You'll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It's a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues.

You'll need to:

• Translate legal jargon into clear, customer-friendly language

• Think creatively to solve problems and improve service

• Prioritise effectively and manage competing demands

• Build strong relationships across teams and with customers

This is a brilliant opportunity to make a real impact. You'll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It's a role that keeps you on your toes and one where no two days are the same.

Salary

The spot salary for the Housing Officer (Homeownership) post is £37,928 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

Plus a further £3,035 regional allowance and £1,250 per annum essential car user allowance.

About you

• Experience in leasehold management within a housing association or managing agent.

• Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development.

• Ability to work independently as part of a small team and collaboratively across the wider organisation.

• Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach.

• Excellent communication skills, capable of engaging with multiple stakeholders at various levels.

• Proficiency in Microsoft Office (Word, Outlook, Excel).

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect

A call with the hiring manager followed by a role related assessment. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring.

Planned date: 8th October via Teams.

Stage 2: A Place to Show Your Strengths

A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.

Planned date: 15th October at our Peterborough office.

We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

REF-224 195

Housing Strategy Officer

Based in the heart of Warwickshire, the beautiful district of Stratford-on-Avon is, without doubt, one of the most scenic and historical regions in the UK. Stratford-on-Avon District Council’s headquarters are located in the heart of William Shakespeare’s hometown. In the District, you will find thriving market towns, home to over 135,000 residents and a tourist destination for millions of visitors each year, from across the globe. We are proud to provide public services to residents, businesses and visitors across this magnificent region, making it a great place to live, work and visit.

At the Council, our people are our superpower and by choosing to bring your talents to our organisation, you will be joining a great team where everyone feels that they truly belong, full of dedicated people all working with passion and purpose, across a dynamic portfolio of work providing high-quality services.

Benefits:

As part of our team, you will enjoy a comprehensive benefits package, including:

Flexibility:

• A minimum of 25 days of annual leave, plus Bank Holidays.
• Hybrid working arrangements with the flexibility to work from home for up to 60% of your hours (dependent upon the role)
• Flexi-time scheme for a better work-life balance.

Lifestyle:

• Health Cash Plan Scheme for medical and dental expenses.
• Eye test voucher scheme
• Everyone Active Gym Membership discount

Professional Development:

• Training and Development opportunities.
• Payment of one professional subscription fee

Financial Planning:

• Access to the Local Government Pension Scheme to secure your future.
• Access to free Will writing services.
• Employee Assistance Programme
• Salary Sacrifice schemes e.g. Cycle to Work etc.
• Free town centre parking

What to Expect in the Role:

You will work in partnership corporately and externally to maintain an overview and understanding of all aspects of strategic housing policy and assist with the provision of the Council’s housing policy and development team function and service, making appropriate links and recommendations across different policy areas.

Key Accountabilities and Responsibilities (Please see Job Description and Person Specification for more details):

• To help prepare and deliver the Council’s Housing Strategy which incorporates the Council’s Homelessness Review and Strategy, Private Sector Housing Strategy and Rough Sleeper Strategy.
• As directed, to take the lead on delivering strategies, plans, policies, advice, and research that sit under and inform the Housing Strategy.
• To draft and deliver other housing and housing related strategies, policies etc. as required. To provide strategic housing input to strategies, policies and plans being prepared by other people.
• To keep up to date with and analyse changes to housing and housing related legislation, policy, guidance, best practice, and funding to be able to effectively assist in the preparation, review, and delivery of the Housing Strategy.
• To know about common existing data sources and research, and where to find them. To understand any possible limitations of such information and how to use and interpret it.
• To undertake, commission and evaluate research, information and consultation including lead responsibility for housing needs assessments of all types.
• To develop good working relationships and partnership working corporately and with external partners and stakeholders to promote the Authority’s strategic housing objectives and facilitate evidence-based decision making and best use of resources.
• Whilst the main focus of the role relates to housing strategy and policy, an understanding of how the enabling and delivery of new affordable homes fits into the wider picture is required.
• To be able to disseminate verbal and written information that is tailored to different audiences. This includes presentations, briefings, and committee reports.
• To complete the Local Authority Housing Statistics and other statistical returns.
• To respond to relevant Freedom of Information requests, member, press inquiries, consultation documents as directed.

What You’ll Need (Please see Job Description and Person Specification for more details):

• Chartered Membership of the Chartered Institute of Housing (CIHCM).
• Practical on the job experience of strategic housing including research and data analysis.
• Comprehensive knowledge of housing and housing related legislation, policy, and guidance.
• Enthusiastic, positive and can-do approach and ability to use initiative and build strong relationships with colleagues and key stakeholders.
• Ability to communicate effectively verbally and in writing with a wide range of people both on a one to one, and group / committee basis

For an informal chat about the role, please contact Jo Bozdoganli, Policy Manager on 01789 260473 or joanne.bozdoganli@stratford-dc.gov.uk

The Council is committed to equality of opportunity and aims to create a welcoming, inclusive workplace where we are all able to bring our whole selves to work and perform at our best.

Relief House Manager

McCarthy Stone

Giffnock, Glasgow, UK

Published today

Housing services manager

Full Time

The Vacancy

Join McCarthy Stone as a Relief House Manager - Make a Difference Every Day!

Are you passionate about delivering outstanding customer service? Do you thrive in dynamic environments where multitasking and problem-solving are key? If you enjoy organising social events and helping others, we have the perfect opportunity for you!

McCarthy Stone is seeking a Relief House Manager to join our dedicated team, covering ad hoc shifts at our beautiful estates in and around the

West of Scotland. This role offers flexible hours to be agreed upon with the Operations Manager, with an hourly rate of

£13.77.Plus, you'll receive

mileage reimbursementfor your travel!

Why Work with Us?

At McCarthy Stone, we offer a range of fantastic benefits, including:

• Group personal pension
• Life assurance
• Medical screening
• Comprehensive induction and training
• Excellent career progression opportunities
• The chance to work in stunning surroundings

About the Role

As a Relief House Manager, you will play a vital role in maintaining the high-quality service our residents expect. Your responsibilities will include:

• Welcoming new homeowners and helping them settle in
• Providing a friendly front-of-house service and assisting visitors
• Offering support, guidance, and communication between homeowners, families, and service partners
• Managing the estate, ensuring it is safe, secure, and well-maintained
• Responding to emergencies with professionalism
• Facilitating social interactions and helping homeowners enjoy their retirement

Who You Are

The ideal candidate will have:

• Excellent communication skills and a "can-do" attitude
• Extensive experience in a customer service role
• A professional approach with high standards
• Flexibility and reliability for out-of-hours calls
• Resilience and effective problem-solving skills
• Basic health and safety awareness (preferred)
• Good computer literacy, including Microsoft Word and Outlook
• First aid qualifications (preferred)

Why McCarthy Stone?

Recognised as a great place to work, this role is not just a job-it's a chance to make a positive impact on the lives of older people. If this sounds like the perfect role for you, apply today! We review applications as they come in and may fill the position before the closing date.

At McCarthy Stone, we celebrate diversity and welcome applications from all backgrounds.

About Us

As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!

Our Customers

The Benefits

24 days annual leave

Pension

plan

Life

assurance

Employee assistance helpline

Health

screening

Eyecare voucher scheme

Long service award

Testimonials

"I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team."

Linda Diamond - House Manager

"Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!"

Andrea Waldron - Senior HR Business Partner

"From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments."

Emily Bishop - Principal Planning Associate

"Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding."

Caroline Craig-cordel - Sales Consultant

"I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time."

Stan Smolyar - Head of Brand

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Community Investment Lead Islington

Our Vacancy

Your typical day could start by meeting residents and local community partners at Hugh Cubitt Centre, helping to align priorities and strengthen local relationships. Later, you might attend a partnership roundtable with Islington Council or prepare a funding proposal with Peabody's social value and fundraising teams to support projects in Kings Cross and Holloway Park.

What you’ll do

You’ll play a central role in shaping and delivering place-based community investment plans that are rooted in resident priorities and built on strong partnerships. Working collaboratively with neighbourhood managers, local voluntary sector organisations, and residents, you’ll turn insights into action and create measurable social impact across Peabody’s Islington communities.

You’re a connector and a changemaker. With a strategic mindset and strong facilitation skills, you build trust, drive momentum, and navigate complexity with confidence. You enjoy working in the heart of communities, with a passion for social justice and a clear focus on outcomes.

If you’re ambitious, values-driven, and ready to make a difference, we want to hear from you.

What you’ll need

• Passionate about tackling inequality and strengthening communities.
• An autonomous, resilient self-starter who is accountable for your projects and their impact.
• A creative and confident project manager who meets deadlines and adapts to change.
• Skilled at working with residents and partners to co-create solutions that matter.
• A collaborative decision-maker who brings others along with you.
• Comfortable navigating complexity and aligning diverse interests.
• A strong communicator who uses data, insight, and relationships to influence and deliver.
• Demonstrated success in partnership working with tangible results.
• Experience delivering impactful community programmes and managing budgets.
• Examples of listening to residents and turning insight into action.
• Excellent relationship management and facilitation skills.
• High levels of literacy and numeracy, and the ability to prepare quality written materials.
• Experience in community development, youth work, health and wellbeing, or related fields.
• Familiarity with Islington’s voluntary and community sector (desirable but not essential).

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• Up to 30 days’ annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family-friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution
• The opportunity to broaden your skills and enhance your professional development

Please read before applying:

This role requires an Enhanced DBS check.

If you have any questions about this role, please email: victoria.wilson1@peabody.org.uk

Interviews: Monday 27th and Thursday 30th October – in person at Hugh Cubitt Centre

Early applications are encouraged as we reserve the right to close the advertisement earlier than stated should we receive a good number of high quality applications

You must be eligible to work in the UK to apply for this vacancy. Peabody is not able to offer Visa sponsorship.

Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants.

Please note, if you are currently on legacy Aldwyck or legacy Catalyst Terms & Conditions, and are successful in your application, you will automatically be transferred to the new Peabody Terms & Conditions. Additionally, if you move to a Peabody role on a secondment basis, your Terms & Conditions will not change.

Practice Nurse with Health for Homeless

Cornwall Partnership NHS Foundation Trust

Truro, UK

Published today

Full Time

Job summary

An exciting opportunity has arisen for a Practice Nurse to work with the Cornwall Health for Homeless team.

Cornwall Health for Homeless is a GP Practice & we aim to provide a range of healthcare services to people without homes in Cornwall. The service runs regular clinics in Truro, Camborne and Penzance that are open to people who are either street homeless or in temporary accommodation.

To achieve this, we work with other organisations which include St Petroc's and Coastline Homeless Service as well as other local and national statutory groups. Part of our role is to help people live more stable lives and gain access to suitable accommodation.

Over the last two years we have expanded our service from our three clinic sites to include outreach clinics countywide and we are seeking a Practice Nurse (Band 6) to join the team in an extended role, supporting & working collaboratively with the GPs. This is a full-time post, working agreed hours Monday to Friday, with the possibility of doing outreach work some of the time. Compassion are flexibility are key to this varied role. We are a small friendly team & you will be well supported. For further information please contact Michelle McTernan via email

michelle.mcternan@nhs.netor call our office on 01872 221240.

Main duties of the job

To provide primary care tailored to people experiencing homelessness, including health assessments, chronic disease management, vaccinations, wound care, and sexual/reproductive health services. Deliver health education, screening for infectious diseases, and support lifestyle and wellbeing advice. Engage patients flexibly, building trust with those who may face barriers to care, irregular attendance, or trauma histories. Work closely with multidisciplinary teams, outreach services, and social care to coordinate care, advocate for patients, and ensure continuity, aiming to reduce health inequalities and improve overall health outcomes.

About us

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education & relevant experience

Essential

• RGN level 1 registration
• Diploma level specialist training, experience, short courses (or equivalent experience
• Substantial post registration experience in Acute, General Practice or Community Team
• Working without direct supervision, yet as a team member through experience and education
• Experience of a wide range of medical conditions
• Evidence of autonomous practice

Desirable

• Prescribing qualification
• Teaching qualification, eg City & Guilds, HEA Mentorship Module (or working towards)
• Triage/minor illness- injury/community nursing/long term conditions

Skills & Knowledge

Essential

• Ability to provide specialist skilled, evidence-based nursing care to a wide range of patients
• Leadership and management skills
• Ability to provide specialist skilled, evidence-based nursing care to a wide range of patients

Education & relevant experience

Essential

• RGN level 1 registration
• Diploma level specialist training, experience, short courses (or equivalent experience
• Substantial post registration experience in Acute, General Practice or Community Team
• Working without direct supervision, yet as a team member through experience and education
• Experience of a wide range of medical conditions
• Evidence of autonomous practice

Desirable

• Prescribing qualification
• Teaching qualification, eg City & Guilds, HEA Mentorship Module (or working towards)
• Triage/minor illness- injury/community nursing/long term conditions

Skills & Knowledge

Essential

• Ability to provide specialist skilled, evidence-based nursing care to a wide range of patients
• Leadership and management skills
• Ability to provide specialist skilled, evidence-based nursing care to a wide range of patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Cornwall Health for Homeless

8 City Road

Truro

TR1 2JJ

Employer's website

Horticultural Technical Lead

Our Vacancy

Are you passionate about upskilling teams, creating impactful training programs and sharing your technical expertise? Do you thrive on building connections with individuals and inspiring others to achieve excellence?

As a Horticultural Technical Lead, you’ll play a vital role in implementing strategic plans such as the Living in the Landscape strategy and the Biodiversity Action Plan, ensuring Thamesmead’s public realm and landscapes achieve exemplary standards. Acting as the bridge between strategic planning and operational delivery, you’ll provide technical expertise, deliver innovative training programs, and collaborate with various teams to meet ambitious environmental goals.

Your role will be pivotal in shaping the future of Thamesmead’s landscapes, providing opportunities to lead on biodiversity, sustainability, and innovation in horticultural practices while empowering teams to grow and excel.

What you’ll do

• Guiding teams on the implementation of the Estate Management Planand biodiversity goals.
• Reviewing and developing landscape management plans to meet legal, ecological, and sustainability standards.
• Conducting research and data collection using GIS systems to monitor plant health, habitats, and biodiversity.
• Designing and delivering comprehensive training programs to upskill current and new team members.
• Collaborating with external stakeholders like London Wildlife Trust and Thames21 to maximize project outcomes.
• Supporting the planning and refurbishment of hard and soft landscape areas in line with zero-carbon ambitions.

What you’ll need

• A relevant degree in horticulture or landscape disciplines, or equivalent experience.
• Knowledge of parks, water, and amenity horticulture management, with a strong understanding of sustainability practices.
• Experience in conducting training needs analysis and delivering training programs.
• The ability to connect with individuals, inspire teams, and foster collaboration.
• Solid understanding of survey, research, and data analysis techniques for horticultural sites.
• Excellent communication, organisational, and IT skills (e.g., Word, Outlook, Excel).
• A driving licence and a passion for delivering high-quality environmental services.

Professional membership in a recognised body, such as the Chartered Institute of Horticulture, is advantageous but not essential.

Why Join Us?

When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What we offer

• 30 days of annual holiday, plus bank holidays.
• Two paid volunteering days each year.
• A flexible benefits scheme, including family-friendly options and discounts.
• Life assurance of 4x your salary.
• Up to 10% pension contribution.

Please read before applying

If you have any questions about this role, please contact victoria.wilson1@peabody.org.uk.

Early applications are encouraged, as we reserve the right to close the advertisement earlier than stated depending on the number of high-quality applications received.

Interviews will take place on Monday 10th November in person at our offices in Hailey Road, Erith, Kent, DA18 4AA

You must be eligible to work in the UK to apply for this vacancy. Peabody cannot offer Visa sponsorship.

Group Director of Procurement & Supplier Relationship Management

Competitive Pay

Our Vacancy

You will set the vision and lead a high-performing team to deliver a procurement and SRM (Supplier Relationship Management) strategy that underpins our Group’s wider goals. Reporting to the Chief Financial Officer, you will be a trusted advisor to the Executive Team, shaping decisions that affect thousands of customers and communities.

With increasing regulatory requirements, rising expectations on Value for Money and the need to embed social and environmental responsibility into everything we do, this role will ensure procurement is not just a back-office function but a strategic enabler of growth, resilience, and impact.

This is your opportunity to shape the function and play a central role in delivering our Group’s mission.

What You’ll Need

• A professional qualification (e.g. MCIPS) and extensive senior procurement experience.
• A proven track record of delivering strategic procurement outcomes in complex, large-scale organisations (public, housing, government bodies)
• Deep knowledge of procurement regulations, frameworks, and best practice.
• Experience managing complex, high-value procurement projects across multiple categories.
• Strong leadership skills, with the ability to influence at Board level and inspire diverse teams.
• A values-led approach, with resilience, pragmatism, and the ability to balance challenge with collaboration.

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 30 days’ annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family-friendly benefits and access to a discount portal
• 4x salary life assurance
• Up to 10% pension contribution

Please read before applying:

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licensed UK employer

Interviews will be held in person at our offices in Westminster Bridge Road on 5th November (1st Stage) and 12th November (2nd Stage)

You’ll need to be in the office for a minimum of 2 days per week.

If you have any questions about this role, please email Talent Specialist, Victoria at victoria.wilson1@peabody.org.uk

We may close this advert before the advertised closing date, depending on the number of quality applications received.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CVand a short statement explaining why you’re the perfect fit for this role.

Housing Income Manager

Housing Income Manager Role Profile.pdf

(Role Profile - please note that for advertising purposes the role is known as Housing Income Manager but within the business the role is known as Customer Account Manager)

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our Income Management Team at L&Q:

This is a really exciting time to join the Income Management Team as you will play a pivotal role in the reshaping and transformation of this team. If you are a problem solver, who is committed to driving results and have analytical mindset then this is the role for you.

As a Housing Income Manager, you’ll lead a team of 5–10 income professionals managing a portfolio of up to 20,000 customer accounts and arrears worth more than £8million.

You will take a proactive approach to enhancing performance along with an innovative mindset to drive continuous improvement and introduce more effective ways of working.

As the Housing Income Manager you will take full responsibility for effective and proactive management of all tenancies within your Team, prioritising Highest Top Debt Arrears accounts on your team, working collaboratively with different business areas to ensure to drive the progression of the case through to resolution.

If this sounds like you, we would love for you to apply!

Your impact in the role:

• Lead and develop a high-performing income recovery team
• Oversee arrears from early intervention to enforcement
• Build strong partnerships with internal and external stakeholders
• Use data to drive decisions and improve outcomes
• Shape the future of income services through transformation and innovation

What you'll bring:

• Strong leadership and housing income recovery expertise
• Knowledge of Housing Law, Welfare Reform, and legal processes
• Analytical mindset and excellent communication skills
• Confidence to lead through challenges and drive results

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

#TJ

Senior Housing Income Officer

Senior Housing Income Officer - Role Profile.pdf

(Role Profile - please note that for advertising purposes the role is known as Senior Housing Income Officer but within the business the role is known as Senior Customer Account Lead)

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our Income Management Team at L&Q:

Our Income Team play a vital part in reducing arrears, sustaining tenancies and maximising income. As a Senior Housing Income Officer you will bring your experience in income collection and arrears management to a role where no two days are the same.

You’ll manage a busy caseload of rent accounts, working with residents to agree payment plans and provide support, while also preparing cases for court and ensuring compliance with legal protocols. This is a fast-paced, high-volume role where your decisions directly impact residents and help reduce arrears.

If this sounds like you, we would love for you to apply!

Your impact in the role:

• Manage accounts from the start of tenancy through to enforcement action, including preparing and referring cases for court.
• Work proactively with residents to agree tailored payment plans, provide support referrals, and help sustain tenancies.
• Handle a high volume of inbound and outbound calls in a fast-paced contact centre, alongside written communication.
• Make confident, informed decisions to progress cases in line with L&Q’s Income Collection policies and pre-court protocols.
• Demonstrate resilience and empathy, balancing supportive engagement with firm action to reduce arrears.

What you'll bring:

• Experience of debt recovery and managing cases through the full arrears lifecycle, including legal protocols.
• Strong analytical and decision-making skills, with the ability to calculate payments accurately and act decisively.
• Excellent communication and negotiation skills, with proven experience of handling sensitive customer situations.
• Outstanding organisation and time management skills to meet KPIs and multiple deadlines.
• A collaborative approach, working effectively with colleagues, residents, and external partners to deliver solutions.

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

#TJ

Housing Manager

Top job

RHP

Teddington, UK

Published 6 days ago

Expiring in less than 4 weeks

Housing / Neighbourhood management

Full Time

Up to £54,498 per year

About the job

Connect with what you’ll do

In the role you’ll:

• Lead the housing team on delivering strong case management, using insight into cases to ensure high quality of responses, signposting and ensuring that cases are managed in line with expectations
• Lead on the delivery of tenancy management and anti-social behaviour services to ensure we take a proactive and proportionate approach to resolve issues in line with legislation and HOS guidance.
• Co-ordination of the business response to unacceptable behaviour from customers to colleagues and ensure compliance in line with our policy.
• To be responsible for authorizing expenditure up to delegated and ensure it is value for money
• Represent RHP at multi-agency meetings, supporting the assessment of customers
• Collaborate with external agencies across all boroughs, ensuring customers have equal and consistent access to services
• Ensure that risks are mitigated and that the team remains compliant with all relevant legislation.
• Lead on to ensure that housing related complaints are managed to high quality and in line with our policies and current regulation, supporting responses to Councillors, MP and other stakeholders.
• Regularly review and implement effective housing policies and procedures
• Lead your team’s performance through regular one to ones, coaching and reviews and ensure the teams complete all mandatory training
• Create an environment where there is strong employee engagement, and we remain a great place to work
• Deputise for the Head of Housing Services and cover for the Customer Contact Manager.

Connect with how you’ll do it

We’re looking for someone with experience of:

• Managing a team that delivers exceptional standards of customer service.
• Housing management, managing vulnerable customers, and safeguarding adults.
• Ability to travel to attend meetings (occasionally in the evenings) and carry out regular site and customer visits

The key behaviours we expect in the role include:

• Role modelling our values: We know our stuff / We make it happen / We care
• Demonstrating inclusive behaviours, respecting, and embracing difference and listening to other people’s unique perspective.
• Communicating passionately and authentically across different channels, adapting your style and methods to meet the needs of a diverse range of customers and colleagues.
• The ability to create an environment where people feel comfortable to be themselves, treating everyone as equals and encouraging a contribution from all.
• Being digitally savvy, learning our systems quickly and using them to deliver an amazing customer experience.
• Taking pride in being organised so you can work with pace and deliver your promises on time.
• Making wise decisions and solving problems without overcomplicating things
• Remaining curious, always looking for ways to improve the customer experience.
• Taking ownership and being tenacious to make things happen.
• Being the best version of yourself in every situation, lifting your team up and showing resilience, even when it’s tough

71 Jobs in Teddington, UK

L&Q Group

Published: Published 5 days ago

Expires: Expiring in 2 days

£41,168 - £52,008 per year

RHP

Teddington, UK

Published: Published 6 days ago

Expires: Expiring in less than 4 weeks

Up to £54,498 per year

London, UK

Published: Published 1 week ago

Expires: Expiring in less than 2 weeks

From £50,000 per year

London, UK

Published: Published 1 week ago

Expires: Expiring in 6 days

L&Q Group

Published: Published 5 days ago

Expires: Expiring in 2 days

£32,188 - £35,951 per year

London, UK

Published: Published 1 week ago

Expires: Expiring in 3 days

London, UK

Published: Published 2 weeks ago

Expires: Expiring today

Up to £44,457 per year

Sevenoaks District Council

Sevenoaks, UK

Published: Published 3 weeks ago

Expires: Expiring in less than 2 weeks

£56,643 - £60,045 per year

London Borough of Camden

London, UK

Published: Published yesterday

Camden Council

London N1C 4AG, UK

Published: Published yesterday

London and Quadrant Housing Trust

London, UK

Published: Published yesterday

Origin Housing

London, UK

Published: Published 3 days ago

Sanctuary Group

Church Walk, Raynes Park, London SW20 9DL, UK

Published: Published 3 days ago

Origin Housing

London, UK

Published: Published 4 days ago

To see the full details of a job posting simply select a job provided from the list on the left.

Head of Governance and Risk

At Amplius, we’re on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment.

In our Head of Governance and Risk role, you’ll be the strategic lead driving excellence in corporate governance and risk management - acting as Company Secretary, advising the Executive and Board on governance matters, and ensuring Amplius operates within a robust, transparent, and well-defined governance framework.

Location: Hybrid working, minimum of 1 day p/week in our offices.

Salary: Up to £85,000 per year

Contract: Permanent / Full-time

Your week: 36.25 hours p/week

Snapshot of your role

This is what your day will look like as our Head of Governance and Risk:

• The role will act as the Company Secretary to Amplius and its subsidiaries.
• Provide advice and support to Board and Committee Members to support them in the delivery of their duties as necessary.
• Responsible for the review and co-ordination of the risk management process including reviews of the risk register, ensuring a coordinated and up to date mitigation strategy, and regular reporting to the Audit and Risk Committee and the Board.
• Manage highly sensitive and complex information, working with senior colleagues across the organisation, to ensure compliance with corporate governance standards and policies, exercising diplomacy and understanding within the complex regulatory environment.

Your toolkit for success

To thrive in our Head of Governance & Risk role, you’ll need:

• An industry recognised Company Secretary qualification or equivalent experience.
• Ability to work proactively and take ownership of work deliverables ensuring they are delivered to a high standard and on time.
• Be able to demonstrate analytical thinking and attention to detail.
• Balances risk with operational needs.

Why join Amplius?

There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves:

Grow with us
Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go.

Make a real impact
Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve.

Environmental and social impact
We’re dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity.

Perks of working at Amplius

• 31 day’s annual leave plus bank holidays, with the ability to carry over allowance and purchase more.
• Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary
• Paid professional subscription for membership fees relating to your role
• Employee Assistance Programme offering free wellbeing tools, free flu jabs and more
• Health cash plan giving cash back for everyday health checks such as optical and dental
• Cycle to Work and Electric Car Lease schemes
• High street, holiday and gym membership discounts
• Plus lots more once you join!

The important stuff

We’re dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Have any questions? Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums!

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

This job is no longer active. Search for New jobs

Housing Asset Fire Safety Surveyor

Luton Borough Council

Luton, UK

25/10/2025

Full Time

About the job

Salary: £42,839 - £46,142 a year plus £963 essential car user allowance

Hours per week: 37

Contract type: Permanent

Make a difference where it matters most.

Luton Council is seeking a knowledgeable and experienced

Housing Asset Fire Safety Surveyorto join our dedicated Housing Services team. This is a vital role where your technical expertise and understanding of fire safety legislation will help us ensure the safety and well-being of our residents across our housing stock.

As a

Housing Asset Fire Safety Surveyor, you will provide expert, specialist fire safety support and advice across the department. You will ensure that all fire safety requirements are inspected, managed, and maintained in line with the

Regulatory Reform (Fire Safety) Order 2005, the

Building Safety Act, and wider health and safety legislation.

You will be responsible for identifying fire-related risks across our housing portfolio and for designing, arranging, and overseeing the required remedial actions. Your work will directly support compliance with the council's fire safety strategy and contribute to the overall safety of our communities.

Key Responsibilities

• Carry out fire risk assessments (FRA) and manage FRA validations across housing assets.
• Identify fire-related risks and manage remedial work packages from conception to completion.
• Support major investment and refurbishment schemes with specialist fire safety guidance.
• Undertake procurement and contract evaluation activities, both pre and post-contract.
• Liaise with key stakeholders, including internal teams, consultants, contractors, and residents.
• Provide expert technical advice and training to housing staff on fire safety.
• Ensure compliance with CDM, Asbestos, COSHH, and Health & Safety legislation.
• Support the council's Building Safety Manageron all fire and building safety matters.
• Work closely with residents and groups to promote fire safety awareness and best practice.
• Prepare technical specifications, drawings, contract documents, and manage programmes of work.

Please note this role does not attract sponsorship.

About you

We are looking for a proactive, qualified professional with a strong background in building maintenance, particularly around fire safety and compliance.

You will have:

• HNC qualification(or equivalent) in Surveying or a construction-related discipline.
• NEBOSH Fire Safety & Risk Management(or equivalent).
• In-depth knowledge of fire safety legislation, building regulations, and health and safety law.
• Proven experience in project and contract management, including budget setting and monitoring.
• Experience in conducting property surveys, producing technical specifications, and managing programmes of work.
• Excellent communication and interpersonal skills - able to negotiate, advise, and collaborate effectively with a wide range of stakeholders.
• A commitment to equality, diversity, and the principles of inclusive service delivery.

• Able to attend meetings and emergencies outside standard working hours.
• Willing and able to travel to sites and venues across Luton and, where required, the UK.

Why Join Luton Council?

At Luton, you'll be part of a forward-thinking council with a strong focus on community safety, sustainable housing, and service excellence. We offer a supportive environment where your expertise will have a direct and visible impact. Join us and be part of a team that values professional development, innovation, and public service.

Ready to take the next step?

Apply today to be part of a team that's working to keep Luton safe, compliant, and future-ready.

About us

Our ambitious

Luton 2040 Vision- that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough

Application Process

On occasions, we may close a vacancy early due to a very high number of applications being received.

Benefits

We offer a range of excellent staff benefits which include:

- From 25 to 32 days' annual leave: linked to length of service and grade

- Buying annual leave scheme: buy up to 20 days additional annual leave

- Career Pathways: step up in your career or move into a specialist area

- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant

- Generous relocation package: up to £8,000 (subject to eligibility)

- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home

- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns

- Training and support: unlimited access to development courses, mentoring and support and clear career pathways

- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons

- Arriva Travel Club: great value savings on local bus travel

How to apply

We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!

Our 'How to apply' page has more tips to help with your application: How to apply

Available documents

Attached documents are available under links. Clicking a document link will initialize its download.

• download: Luton_Values_Flyer.pdf
• download: Housing Asset Fire Safety Surveyor JD&PS.pdf

• £42,839 - £46,142 per year

Sheltered Housing Officer

Caerphilly County Borough Council

United Kingdom

Published today

Housing officer

Full Time

We are recruiting a

Sheltered Housing Officer

at Caerphilly County Borough Council.

Working hours:37

Contract Type:2 x Full Time, Permanent

Location:Various Locations within the Borough

Team:Public Sector Housing

This position offers an excellent opportunity to become part of our team and provide support across the organization.

We pay an attractive salary of £28,598 - £31,022 and offer access to training and development opportunities.

An excellent opportunity has arisen to join Caerphilly Homes within the Older Persons Housing Team!

We are seeking a dedicated and professional individual to deliver housing-related support across 32 sheltered housing schemes.

The successful candidate will demonstrate strong communication skills, a proactive work ethic, and the ability to work both independently and collaboratively.

Key responsibilities include providing housing related support, promoting health and wellbeing, social inclusion, and safety, while enabling Contract Holders to maintain independence.

The role also involves effective on-site scheme management and responding to emergency calls as required.

For the role, we ask that you have:

• A National Warden's Certificate / National Certificate in Supported Housing, or Relevant Level 2 qualification on the Credit and Qualifications Framework for Wales. For example, in Housing, Care or Support.
• Proven experience in working with older people in a related field.
• Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business / work purposes to travel throughout the borough to respond to any issues in a sheltered housing scheme.

To view the Job Description and Person Specification please select the relevant attachment from the attachments list

After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Deborah Johnston on 07919627520 or email

johnsdj@caerphilly.gov.uk/ Joanne Winston on 01443 811426 or email

winstje@caerphilly.gov.uk.

Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.

We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.

If you have any difficulty applying online, please contact

webrecruitment@caerphilly.gov.ukfor further information.

This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.

Salary range

• £28,598 - £31,022 per year

Finance Manager Projects

Your typical day could start by reviewing financial models for ongoing lease negotiations or supporting the Alternative Funding team with options appraisals for new project proposals. Later, you might be drafting reports for the Board, coordinating with input from Legal and Asset Management, or analysing entity accounts to inform strategic decision-making.

What you’ll do

You’ll play a key role in driving the financial success and integrity of Peabody’s project portfolio. You’ll take ownership of budgets, lead financial due diligence for disposals, and provide analytical support on projects gathering input and insights from multiple teams including Development, Rents, Service Charges, and Central Finance. Working collaboratively with internal and external stakeholders, you’ll help ensure our financial planning and project delivery are robust, accurate, and strategically aligned.

You bring a proactive mindset and thrive in complex environments where your insights drive tangible outcomes. You’re confident working with data, comfortable managing multiple priorities, and always focused on creating value through financial excellence and partnership.

If you’re ambitious, analytical, and ready to make a meaningful impact, we want to hear from you.

What you’ll need

• An accountancy qualification (CIMA, ACCA, ACA)
• Proven experience managing project-based work
• Strong analytical skills with an ability to interpret data and present insights clearly
• Experience in financial modelling and entity due diligence is desirable
• Excellent stakeholder management and relationship-building skills
• Strong written communication, able to produce reports for senior audiences
• Experience coordinating across teams and disciplines
• A solution-focused mindset, flexible and able to rise to new challenges
• Evidence of career progression and accountability for outcomes

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• Up to 30 days’ annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family-friendly benefits and access to a discount portal
• 4x salary life assurance
• Up to 10% pension contribution
• Professional development and opportunities to broaden your skills

Please read before applying:

If you have any questions about this role, please email: victoria.wilson1@peabody.org.uk

Interviews: Interviews will be held over 20th to 25th November in person at our offices in Westminster Bridge Road.

Early applications are encouraged as we may close the advert early if we receive a high volume of strong applications.

You must be eligible to work in the UK to apply for this vacancy. Peabody cannot offer Visa sponsorship.

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

More about your role

Want a career where you can really make a difference?

As a Customer Support Coordinator, you will be supporting our Communities, adding value by helping vulnerable young people make the transition to adulthood and living independently.

We have a rewarding opportunities available for those passionate about supported housing. The roles involve 12-hour shifts (7am-7pm) on a rota basis across 7 days, offering a consistent and structured pattern to support the needs of our residents.

This role requires you to provide high quality support and guidance to our young Customers, providing the help they need to develop their independence, keep themselves safe, access training/education/employment and move confidently to permanent housing. This will involve working effectively as a team with external agencies and creating person centred support plans with goals that are achievable for our young people. You also deliver intensive and effective housing management support, ensuring our young customers maintain and thrive in their tenancies.

This a building based supported accommodation service but support to access the community will be needed in one of our services in Clitheroe.

Your day-to-day tasks will include:


Or hear what one of our current colleagues has to say about their role here Supporting young people with care and compassion - Places for People

This post is subject to a satisfactory disclosure from the Disclosure and Barring Service and two satisfactory references.

ESSENTIAL CRITERIA (MUST-HAVES)


Supportive. Resilient. Organised.

If you're those three things, this is the role for you! In a nutshell, here's who we're looking for:


At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

More about your role

Want a career where you can really make a difference?

As a Customer Support Coordinator, you will be supporting our Communities, adding value by helping vulnerable young people make the transition to adulthood and living independently.

We have a rewarding opportunities available for those passionate about supported housing. The roles involve 12-hour shifts (7am-7pm) on a rota basis across 7 days, offering a consistent and structured pattern to support the needs of our residents.

This role requires you to provide high quality support and guidance to our young Customers, providing the help they need to develop their independence, keep themselves safe, access training/education/employment and move confidently to permanent housing. This will involve working effectively as a team with external agencies and creating person centred support plans with goals that are achievable for our young people. You also deliver intensive and effective housing management support, ensuring our young customers maintain and thrive in their tenancies.

This a building based supported accommodation service but support to access the community will be needed in one of our services in Clitheroe.

Your day-to-day tasks will include:

• Undertaking needs assessments

• Developing person centred support plans

• Building caring professional relationships with young people

• Providing advice, guidance and support to Young People to assist them in meeting their goals

• Daily Safeguarding and risk management

• Accurate record keeping and liaising with other professionals

• Planning transition and moves to permanent housing

Or hear what one of our current colleagues has to say about their role here Supporting young people with care and compassion - Places for People

This post is subject to a satisfactory disclosure from the Disclosure and Barring Service and two satisfactory references.

ESSENTIAL CRITERIA (MUST-HAVES)

• Experience in a similar support-based role

• Knowledge of tenancy and support management

• Excellent communication skills

• Team player who can also work independently

• Strong IT and administrative skills

• Effective record keeping skills

Supportive. Resilient. Organised.

If you're those three things, this is the role for you! In a nutshell, here's who we're looking for:

• You have experience of working with young people

• 'Can't' isn't in your vocabulary. You radiate positivity and get things done with a smile.

• You're passionate about helping young people and always willing to rise to the challenge

• You're super calm in a crisis, dealing with challenges quickly and appropriately.

• You're efficient with a brilliant eye for detail. You love a system and recognise the importance of record keeping.

At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly

• Pension with matched contributions up to 7%

• Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave

• Cashback plan for healthcare costs - up to £500 saving per year

• A bonus scheme for all colleagues at 2%

• Training and development

• Extra perks including huge discounts and offers from shops, cinemas and much more

The Vacancy

We have an exciting opportunity for a New Homes Coordinator to join our team.

At Bron Afon, we believe everyone deserves a home they can thrive in. We're looking for a friendly, motivated New Homes Coordinator to help make that happen.

The successful candidate will need to demonstrate that they can:

• Provide an excellent New Homes Service; ensuring we provide first class pre-tenancy, voids, allocations, and lettings service to all applicants that require housing.
• Work with customers to understand their needs, manage risk and proactively respond to set customers up to succeed in sustainable tenancies.
• Deliver services which ensure that the support needs of customers are assessed and met in a way that maximises independence and adds to individual's quality of life.
• Deliver a supportive and customer focused service, providing advice and guidance to customers and colleagues in line with policy, procedure and legislative and regulatory requirements.

sarah.kerr@bronafon.org.ukor on 07528965100

Expected date of interviews:19th or 20th November 2025.

Application guidance

Please see the role profile attached. You will need this to complete your personal statement. Please pay particular attention to the person specification. When writing your personal statement, you only need to match the criteria that has 'Application' next to it in the 'stage of assessment' column. By following this guidance, it will give you the best chance of being shortlisted to the interview stage.

Positive action

We love receiving applications from people of all backgrounds and identities and we're committed to creating a workplace that's welcoming, inclusive, and representative of our community. As part of our positive action approach, we're especially keen to hear from ethnically diverse communities. We believe in equal opportunities and are proud to support underrepresented groups in accessing rewarding careers at Bron Afon Community Housing.

Work4 pilot

We are currently running pilot of working a 4-day week (4DW)

To find out more about how this works for us, you can read the attached 4-day week information leaflet.

About Us

We make a difference in people's lives every day. As an organization that's owned by the local community, we feel proud of our achievements since 2008 whilst recognizing that there's much more that we can do to improve the lives of people living across Torfaen and beyond. If you join us you will continue to prove the value of us and the work we do not just to our customers, but also to the wider community.

We are committed to equality and diversity and we aim to create a supportive environment where everyone feels valued and able to be themselves.

Benefits

Agile

Working

Enhanced

Annual Leave

Training

and Development Opportunities

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Housing Officer

Metropolitan Housing Trust

Kingsland Rd, London E2 8AX, UK

Published yesterday

Housing officer

Full Time

The role

Housing Officer known internally as a Local Housing Manager

Location: London Borough of Hackney & London Borough of Tower Hamlets

Salary Banding: £39,841 - £41,937

Contract Type: 6 Month FTC Maternity Contract - 37.5hrs per week

This Role:

Due to maternity cover MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our shared owners and leaseholders within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, coordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Canalside Office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common.

This role will also require you to manage relationships with the Local Authority and otherHousing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and resident involvement.

What you'll need to succeed: • Essential car user with a full driving licence is an essential requirement for this role

• Experience of working in a social housing setting is essential

• Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart.

• At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week.

• At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible

• Ability to collaborate, network and be a strong team player • Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential

• Experience of excellent administration skills & analysing customer feedback to achieve service improvements

• Attention to detail and accuracy in writing, reporting and numeracy

• Experience of dealing with customers face to face and respondito customer enquiries on the phone and in writing

• Ability to self-manage a varied and demanding workload, prioritising and organising too

• A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion

• The ability to manage and report on projects against agreed targets

• Must possess excellent office management skills, managing inboxes, keys etc

Must be willing to work flexible hours as required

Desirable • Housing qualification

To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three

Please note :- we do not currently offer visa sponsorship.

What's in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional 'Beliefs day' once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

• Gender
• Ethnicity
• LGBTQ+
• Disability

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

For a full breakdown of company benefits, please see the attached Benefits Digital Booklet:

https://view.pagetiger.com/bksiskh/001

Job Introduction

What you'll do

As a not-for-profit housing organisation providing more affordable homes for Londoners, we're on a mission to work better together for our residents and make London home for those who live in our capital, whatever their personal circumstances.

We're looking now for people with previous experience of customer service to join our operations team, which has recently been refreshed to ensure we're set up in the best way to deliver the things that matter most to our residents.

How you'll do it

As a Housing Officer, you'll play a vital role in enhancing our residents' overall experience of living in one of our homes. You'll foster a strong local presence, ensuring residents know you by name, by being readily available and proactive.

• Main Point of Contact:As a Housing Officer, you will be one of the primary points of contact for residents on your patch. You'll handle day-to-day resident inquiries while working alongside building managers and specialist teams like the repairs hub and customer experience team to ensure communal and estate-wide matters are managed.
• Autonomy and Planning:You will have the freedom to plan your own week, managing site inspections, meeting contractors, and carrying out annual resident check-ins to ensure any issues are addressed.
• Problem Solving:In this reactive role, you'll need to be adaptable-managing your daily tasks while responding to urgent matters like emergency repairs, ensuring residents feel their concerns are prioritized.
• Supporting Residents:You'll be involved in safeguarding situations, supporting vulnerable residents dealing with issues such as addiction, mental health, or abuse. We're looking for someone who genuinely cares about the welfare of residents and can ensure positive outcomes.
• Collaboration and Office Work:You'll be on your patch at least two days a week, with the remaining time spent in the office collaborating with colleagues to deliver the best services possible.

The Ideal Candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

You'll be tenacious and resilient, with solid problem-solving skills and previous experience in delivering customer service. You don't necessarily need to have worked in housing before, but if you have, that would be a bonus.

Most importantly, you'll be someone who genuinely puts customers first, has a passion for our vision and mission, and makes our values visible every working day. Our Housing Officers are busy, so you will need to be flexible, resilient and able to easily switch from one task to another as priorities can quickly change throughout the day. You'll be proactive and customer-focused with the ability to communicate effectively to multiple audiences.

Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.

Essential:

• Customer service experience including developing customer relationships
• Excellent communication skills
• Ability to manage workload and prioritise accordingly, capable of quickly switching from one task to another
• Problem-solving skills
• Organisational skills
• Excellent computer skills including Microsoft Word and Excel

• Previous housing experience

What's in it for you?

Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Generous pension scheme
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme.
• Life Assurance x 4 annual salary

All about us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.

For more information on what we do and what makes us different please visit:

https://group.nhg.org.uk/careers/

We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.

To find out more about our approach to equality, diversity and inclusion please visit:

https://group.nhg.org.uk/careers/diversity-is-our-strength/

Selection Process

Step 1: If you are interested, please send your application now!

Step 2: Successful candidates will be invited to a screening call

Step 3: Successful candidates will be invited to interview and assessment

Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via

jobs@nhg.org.uk.

Should a redeployee apply for this role, their application will be considered before any others.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Reward Manager

A place to make a difference

Location: Bradford or Peterborough, Hybrid, 2-3 days a week with travel as required for team meetings.

Salary: £58,242 per annum

Permanent, 35 hours per week, Monday – Friday 9am to 5pm.

We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.

We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.

If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.

Join Our Award-Winning People Team as Reward Manager
Are you ready to shape the future of reward and recognition in an organisation with a strong social purpose? This is an exciting opportunity to join our award-winning People, Culture and Development team, where we’ve just launched our Framework for Fairness and are pushing even further to enhance retention, wellbeing, and recognition.

As Reward Manager, you’ll lead on creating fair, transparent, and values-led reward practices that make a real difference for colleagues. You’ll manage pensions projects, influence external partners to secure the best reward offering, and drive continuous improvement across pay frameworks and benefits. Your work will directly support our Head of Organisational Development & Culture in delivering initiatives that champion wellbeing and recognition, ensuring Accent remains a great place to work.

This future-focused role is perfect for someone who understands pensions, is passionate about colleague experience, and thrives on collaboration. You’ll use data-driven insights to inform decisions, support pay gap reporting, and ensure quality assurance on pay practices. By aligning reward with our core values (Smart, Driven, Caring, Inclusive) you’ll help us deliver meaningful benefits that support engagement, performance, and our EVP.

If you want to be part of a team that’s shaping fairness, driving innovation, and making a tangible impact on people’s lives, this is your chance.

To view/download the Reward Manager job description please click here.

Salary

The spot salary for the Reward Manager role is £58,242 per annum for those who meet all role requirements. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• CIPD qualification (Level 5 or above) or equivalent experience.
• Proven experience in reward, compensation and benefits management, or a related HR role.
• Strong knowledge of reward strategy, pay benchmarking, and job evaluation frameworks.
• Extensive experience of managing pension administration.
• Sound understanding of employment and pension legislation.
• Experience in managing pay review and reward cycles, including modelling and governance.
• Excellent analytical skills with the ability to interpret and communicate complex data clearly.
• Skilled in stakeholder management, with the ability to influence and build trust at all levels.

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect
A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.Planned date: Week commencing 24th November via Teams.

Stage 2: A Place to Show Your Strengths
You’ll deliver a presentation to the interview panel, have your final behavioural and scenario-based interview which will be focused on how you apply your knowledge to real-life situations and have the opportunity to meet some of the wider People team. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: 4th December at our Head Office in Bradford.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day’s leave to celebrate your birthday and the option to purchase more – a cash health plan, car leasing scheme, retail & gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role, please email:

"PeopleServices@accentgroup.org".

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

This job is no longer active. Search for New jobs

Care Co-ordinator - Homeless Mental Health

South London and Maudsley NHS Foundation Trust

London, UK

05/11/2025

Full Time

Job summary

About the team:

The START Team work across Lambeth, Southwark, Croydon and Lewisham with rough sleepers who are experiencing severe and enduring mental illness.Many of our service users also present with other complex needs such as substance abuse, social exclusion and immigration issues.

About the location:

We are based at 190 Kennington Lane near Kennington and Vauxhall tube stations. We also have an office at Jeanette Wallace House in Central Croydon near the overground. We are starting a new service in Lewisham, site to be confirmed. These posts are fixed term contracts for 12 m in Lewisham.

Main duties of the job

About the role:

We are looking for an enthusiastic and highly motivated Care Coordinator (Nurse/ Social worker or Occupational Therapist) to join our services in Southwark and also to our new team in Lewisham.You will be based within a multi-disciplinary Community Mental Health Team and will hold an allocated caseload of service users with mental illness, substance use and complex social care needs.

This is a rare opportunity to come and experience working with the START Team. We would like to meet candidates who have some experience and passion for working with this population.You would be working in a highly-motivated community multi-disciplinary team. There will be opportunities and support for continuing professional development and to actively participate in quality innovations, research and audit.

About us

Benefits:

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer

Some of our benefits are highlighted here:

• Generous pay, pensions and leave,we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
• Work life balance,flexible working and support a range of flexible options, such as: part-time working and job sharing.
• Career development,There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
• Car lease,our staff benefits from competitive deals to lease cars
• Accommodation,our staff benefits from keyworker housing available which is available on selected sites
• NHS discounts,with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

Other benefits include:

• Counselling services
• Wellbeing events
• Long service awards
• Cycle to work scheme
• Season ticket loan
• Childcare vouchers
• Staff restaurants

Job description

Job responsibilities

Your role will be to undertake assessments, CPA Care Co-ordination whilst providing on-going risk /assessment, planning, co-ordination and evaluation of care. You will have expertise in crisis and risk management, together with good communication skills.

You will have a passion for working with excluded populations with multiple disadvantage using a relational model which prioritises engagement and pre-treatment. You will be skilled at working with and supporting our third sector colleagues.

Job description

Job responsibilities

Your role will be to undertake assessments, CPA Care Co-ordination whilst providing on-going risk /assessment, planning, co-ordination and evaluation of care. You will have expertise in crisis and risk management, together with good communication skills.

You will have a passion for working with excluded populations with multiple disadvantage using a relational model which prioritises engagement and pre-treatment. You will be skilled at working with and supporting our third sector colleagues.

Person Specification

Qualifications

Essential

• NMC registered Community psychiatric nurse or HCPC Registered Occupational Therapist/Social Worker

Experience

Essential

• oAt least 1 years' experience working in a mental health or homelessness setting

Knowledge

Essential

• Knowledge of the principles of equal opportunities and anti-discriminatory practice in assessment and the provision of service
• Knowledge of the principles of assertive outreach and of the issues relating to homelessness
• Current and up to date knowledge of relevant legislation including working knowledge of the principles of CPA (Care Programme Approach, safeguarding, Mental Health and Care Acts).
• Applied knowledge of the principles of risk assessment and risk management

Skills and ablities

Essential

• Ability to use information technology systems to input and access data, use word processing systems and Email
• oAbility to communicate effectively verbally and in writing

Qualifications

Essential

• NMC registered Community psychiatric nurse or HCPC Registered Occupational Therapist/Social Worker

Experience

Essential

• oAt least 1 years' experience working in a mental health or homelessness setting

Knowledge

Essential

• Knowledge of the principles of equal opportunities and anti-discriminatory practice in assessment and the provision of service
• Knowledge of the principles of assertive outreach and of the issues relating to homelessness
• Current and up to date knowledge of relevant legislation including working knowledge of the principles of CPA (Care Programme Approach, safeguarding, Mental Health and Care Acts).
• Applied knowledge of the principles of risk assessment and risk management

Skills and ablities

Essential

• Ability to use information technology systems to input and access data, use word processing systems and Email
• oAbility to communicate effectively verbally and in writing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

190 Kennington Lane, SE11 5DL

London

SE11 5DL

Employer's website

Weekend Housing Support Assistant

ExtraCare

High Wycombe HP13 5GA, UK

Published yesterday

Social care

Part Time

The ExtraCare Charitable Trustare recruiting for a

Weekend Housing Support Assistantbased at

Hughenden Gardens Retirment Village.

This is an opportunity for a

Housing Support Assistantto join our friendly team and support Extracare's commitment in delivering ExtraCare's mission of "

better lives for older people".

If you have either a background in housing or experience in providing information, advice, guidance,and support to vulnerable people as well as effective administrative skills we want to hear from you!

Role Details

• Role: Weekend Housing Support Assistant
• Hours: 15 hours per week, Saturday and Sunday
• Salary: £14.36 per hour (£11,231pa pro rata £28,077 FTE)
• Location: Hughenden Gardens, High Wycombe, HP13 5GA

does notparticipate in the current "

UK Visa Sponsorship" scheme, and we would not be able to facilitate sponsorship.

What will you do as our Weekend Housing Support Assistant?

• Show potential residents around the Village/apartments.
• Help to settle in residents to their new home.
• Respond to tenancy or lease issues that may arise.
• Ensure that residents' wellbeing is monitored daily.
• Ensure that residents thrive within a retirement setting.
• Carry out regular resident visits and be involved in community meetings.
• Work collaboratively with other teams to ensure resident needs are met.

Our ideal Weekend Housing Support Assistant will be: -

• Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service.
• Engaging, positive personality
• Empathetic, friendly, and able to build relationships with residents who will have varying needs.
• Solution focussed with a creative outlook to resolve issues.
• Able to work under pressure calmly and prioritise your work.

Benefits include: -

• 33 Days Annual Leave (FTE) Pro Rata for Part Time
• Enhanced Maternity & Paternity allowance
• Enhanced employer pension contribution
• Eligible for Blue Light Card discounts
• Attendance Reward
• Free Life Insurance
• Buy And Sell Holiday
• Cycle2work Scheme
• Employee Assistance Program
• Free Use of Onsite Gym

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

Do not miss out!Click

'apply'now to make a difference to the lives of older people as our

Weekend Housing Support Assistant.

Thispost will be subject to two satisfactory references, medical clearance and Home Office right to work clearance.

• Closing Date: Ongoing until filled
• Interview Dates: Ongoing until filled

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare reserve the right to close this job advertisement early.

LLP Senior Generic Housing Officer

Croydon Council

Mint Walk, Croydon CR0 1EA, UK

Published today

Housing officer

Full Time

Job Description

Salary range: Grade 11 £46,968- £49,056 p.a plus fantastic benefits

Contract: Fixed Term ending November 2026

Hours: Full-time, 37.5 hours per week (flexible working available)

Location: Croydon

Role Overview:

Croydon Affordable Housing are looking for a 'Can Do' Senior Housing to join our small team. You will play a crucial role in establishing and maintaining relationships with Tenants, Contractors, Staff , Landlords, Surveyors, Agents and other Stakeholders.

Croydon Affordable Housing is a small housing charity which was set up in 2017 by Croydon Council. The charity manages under 360 properties and reports to an independent charity board. This is an exciting opportunity for an enthusiastic and committed individual to take a lead role in ensuring that Croydon Affordable Housing fulfils its duty as a landlord.

You will have the right skills and extensive experience of Housing Management. Extensive knowledge of the Rents and Arrear, Bookkeeping and Financial Management and production of Finance dashboard, Financial Budgets and Monthly Financial performance reports will be essential with the eagerness to learn when opportunities arise.

The ability to work independently and across departments and sectors is vital as you will be working closely with the following services i.e. Legal, Property & Tenancy , Housing , Rent Accounting, Rents and Debt recovery, Suppliers, Contractors and others departments to ensure our properties are performing with set KPIs and Targets and set up highest level of service for their property portfolio.

If you have the relevant skills and experience to help us deliver our positive vision for Croydon Affordable Housing, then we would love to hear from you.

If you would like to discuss the role informally, please contact the Property and Tenancy Manager , Jennifer Brown at

Jeniffer.Brown@croydon.gov.uk.

1. Job Purpose

The Senior Housing Officer is responsible for leading and delivering high-quality housing management services across affordable housing schemes within team. This includes tenancy management, arrears control, estate management, and customer engagement. The role involves supervising Housing Officers and other frontline staff, ensuring compliance with relevant housing legislation, regulatory standards, and organisational policies, while working to improve resident satisfaction, tenancy sustainment, and neighbourhood wellbeing.

2. Key Responsibilities

A. Tenancy & Housing Management

• Manage a caseload of complex tenancy issues, including tenancy breaches, arrears enforcement, anti-social behaviour (ASB), safeguarding, and tenancy fraud.

• Ensure that lettings, voids management, and tenancy sign-ups are carried out efficiently, in line with allocations policies and void turnaround targets.

• Provide specialist advice on tenancy agreements (secure, assured, fixed-term, starter, shared ownership) and take appropriate enforcement action where necessary.

• Support residents in sustaining their tenancies, through early intervention, income advice, and referral to support agencies.

B. Estate & Property Management

• Oversee the condition, safety, and presentation of estates, communal areas, and neighbourhoods.

• Organise and carry out regular estate inspections, ensuring follow-up action is taken on repairs, tenancy breaches, and health & safety issues.

• Liaise with asset management and compliance teams to ensure properties meet Decent Homes Standards, building safety regulations, and environmental standards.

• Lead on tenancy audits and fraud prevention measures.

C. Leadership & Team Management

• Line manage Housing Officers, Tenancy Officers, and/or Housing Assistants, including workload allocation, case supervision, 1:1s, and annual appraisals.

• Provide leadership, coaching, and professional guidance to staff, supporting their development and performance.

• Act as first point of escalation for frontline staff in dealing with complex cases or customer complaints.

• Deputise for the Housing Manager as required.

D. Resident Engagement & Community Development

• Promote resident involvement in service improvement, community initiatives, and scrutiny activities.

• Build strong working relationships with tenants, leaseholders, and stakeholders to enhance trust, satisfaction, and community cohesion.

• Handle escalated complaints in line with the Housing Ombudsman's Complaint Handling Code and organisational procedures.

• Work with community safety teams, local authorities, and police to tackle ASB and improve neighbourhood safety.

E. Compliance & Regulation

• Ensure housing management services comply with legal and regulatory frameworks, including:

• Housing Act 1985 and 1996

• Homelessness Reduction Act 2017

• ASB, Crime and Policing Act 2014

• Equality Act 2010

• Data Protection and GDPR requirements

• Regulatory Standards of the Regulator of Social Housing

• Maintain accurate case records, statistical data, and performance reports.

• Monitor performance indicators (arrears, voids, ASB, customer satisfaction) and contribute to service improvement plans.

⸻

3. Person Specification

Essential

• Significant experience in housing management within affordable/social housing.

• Strong working knowledge of housing law, tenancy agreements, and regulatory frameworks in England.

• Proven experience of managing and developing staff.

• Excellent problem-solving, conflict resolution, and negotiation skills.

• Strong understanding of welfare reform, universal credit, and tenancy sustainment strategies.

• Experience working with vulnerable residents, including safeguarding and partnership working with statutory and voluntary agencies.

• High level of IT literacy, including use of housing management systems and MS Office packages.

• Strong verbal and written communication skills.

Desirable

• Chartered Institute of Housing (CIH) qualification or working towards it.

• Previous experience in line management within a housing association, council, or similar setting.

• Knowledge of leasehold management and shared ownership.

• Experience in service improvement, project work, or resident engagement initiatives.

⸻

4. Key Relationships

• Internal: Housing Officers, Repairs Team, Income Management, Compliance, Customer Service, Asset Management.

• External: Residents, local authorities, police, social services, voluntary sector organisations, contractors, Regulator of Social Housing.

⸻

5. Additional Information

• This role requires occasional evening or weekend work to attend resident meetings or respond to urgent housing matters.

• A valid UK driving licence and access to a vehicle may be required for estate visits.

• The role is subject to enhanced DBS checks due to safeguarding responsibilities.

⸻

6. Organisation Values & Behaviours

The post-holder is expected to demonstrate and promote [organisation name]'s values, including:

• Putting residents first.

• Acting with integrity and accountability.

• Promoting inclusion, equality, and diversity.

• Delivering value for money and continuous improvement.

7. Special Conditions:

Able to attend meetings outside of normal working hours on an ad hoc basis. You should be able to get around the Borough to carry out the duties of this post. It is a preference for the post holder to have access to public transport or own car. Personal Effectiveness - As this post has access to vulnerable people the post holder will need to demonstrate that they meet competencies relating to Accountability, Emotional Resilience, Team working and Authority, power and Control.

To view the LLP Senior Generic Housing Officer role profile please Click here.

About Us

Croydon Council's priorities

The Council balances its books, listens to residents, and delivers good sustainable services

• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of our communities

• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we're proud to call home
• People can lead healthier and independent lives for longer
• Croydon Council's new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.

The Successful candidate will be subject to a DBS check, if the role requires one.

Premises Officer

Harris Primary Academy Coleraine Park

Glendish Rd, London N17 9XT, UK

Published today

Full Time

Summary

We are looking for a Premises Officer to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Primary Academy Coleraine Park site.

About Us

Harris Primary Academy Coleraine Park is an Outstanding primary academy and we have high expectations and aspirations for your children. All our staff aim to give every child an exceptional education providing support, care, enrichment and challenge as they come through our doors. We give them opportunities to enjoy their learning and prepare them for future academic success as well as happy lives. We have a unique creative curriculum, a clear vision, high expectations, strong moral values and a love of learning. Our academy is a multi-cultural, multi-faith family where children learn together. They respect and value each other. We believe all children are special and we "dig for gold" in every child. This means encouraging children to do their very best, not settling for second-best. The Academy is located in the heart of Tottenham and we are very proud of all of our children and staff. Everyone works hard and behaves well to achieve their best.

Main Areas of Responsibility

Your responsibilities will include:

• Ensuring adherence to the academy health and safety policy, being vigilant for any hazards, mitigating risk immediately and appropriately and reporting as soon as possible
• Carrying out servicing, cleaning and checking of academy vehicles within your capabilities
• Providing technical and craft support to teaching staff
• Providing site security as required
• Reporting poor or dangerous behaviour by students or any potentially hazardous actions by staff
• Maintaining, decorating and repairing the academy premises where appropriate;
• Liaising with and supporting external contractors on site, ensuring supervision at all times
• Maintaining the academy grounds, keeping the site clear of litter and emptying bins regularly
• Monitoring the toilets for cleanliness and replenishing supplies as necessary
• Regularly touring the academy, keeping corridors free from litter
• Assisting in maintaining the academy grounds
• Locking and securing gates as required
• Assisting in the removal of furniture e.g. for exams and academy events
• Reporting any lights that need replacing, graffiti or any broken fixtures and fittings

Qualifications & Experience

We would like to hear from you if you have:

• Basic knowledge of Health and Safety legislation and requirements
• Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same)
• Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions
• Knowledge of maintenance and security systems and procedures
• Knowledge of supervisory skills
• Understanding of appropriate cleaning methods and standards
• Experience of working in an inner city school or educational establishment with children and young people
• Considerable DIY experience and skills
• Ability for some heavy lifting, with physical fitness appropriate to tasks required
• Ability to monitor and report on structural faults/repairs
• Ability to monitor and order stocks of material
• Ability to work evenings and weekends on a regular basis
• Ability to deal with emergencies occurring outside normal working hours

Next Steps

If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.

Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.

We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.

Professional Development & Benefits

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

See all the benefits we offer

Join our talent network

Recruitment of ex-offenders statement

Diversity and equality notice

Housing Advisor

Bath And North East Somerset Council

Keynsham, Bristol BS31 1FS, UK

Published yesterday

Permanent

At Bath & North East Somerset Council we have one overriding purpose - to improve people's lives.

It's an exciting time to be working in housing at Bath & North East Somerset. We are implementing an organisational change programme and have recently launched our Housing Plan 2025-30 which sets out ambitious actions for housing over the next 5 years.

We are now looking for an enthusiastic Housing Advisor to join our high performing housing options and homelessness team to make a real difference supporting families and individuals at risk of homelessness.

About the Role

The postholder will work within the Housing Options & Homelessness Team to deliver a high-quality service tasked with reducing homelessness. The team consists of 12 staff who perform both housing advice and homelessness decision roles.

B&NES is a high-performing Council with relatively few households in temporary accommodation, reflecting the team's excellent work.

The role is primarily based in Bath, but you may need to work from other locations in the district. There is also the opportunity to work from home by agreement.

About You

You will have:

• Knowledge of housing and homelessness legislation and experience in providing frontline housing options or homelessness services.
• A Degree and/or a relevant specialist Housing qualification in Housing Advice or equivalent.
• Excellent communication skills in all forms with the ability to influence, use empathy to understand complex situations, and to advise others.
• Be capable of performing efficiently and effectively in a high-pressure, fast-paced environment, handling challenging client behaviours with composure, integrity, and effectiveness.

You can expect

• A comprehensive induction
• Regular supervision with your line manager
• Extensive training opportunities, through the council's training package covering IT skills and Safeguarding and Child Protection courses
• Career development opportunities for example, apprenticeships, qualifications, shadowing and coaching opportunities

If you are interested in this post and require more details or just to chat through the role and what's involved, please contact Victoria Canavan, Senior Housing Advisor,

Interview date: TBC

*Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council's at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.

About Bath & North East Somerset Council.

Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath & North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to

Tenancy Co-Ordinator

Our Tenancy department is made up of passionate, highly professional and well-trained individuals. Our Tenancy Co-Ordinators play a pivotal role in ensuring that our clients receive the customer service they deserve throughout their time with us. Our dedicated team have full responsibility of overseeing daily operations within the assigned portfolio.

We are looking for someone with excellent communication skills, the ability to build long lasting relationships, a flare for organisation and a passion for property to become our next Tenancy Co-Ordinator.

The role:

As part of the Tenancy Team you will be responsible for overseeing the tenancies that are not on a full management service, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. This could include but not limited to:

• Responsible for overseeing a shared portfolio with the team
• Negotiating the renewal of tenancies within the portfolio and ensuring the necessary compliance and documentation is in place
• Having a competent understanding of lettings legislations to help and support where necessary
• Ensuring the portfolio is compliant by liaising with landlords and tenants regarding gas and electrical inspections and Energy Performance Certificates
• Handling queries from landlords and tenants on a daily basis.
• Maintaining communication with Landlords and tenants through the duration of the tenancy
• Authorising contractors' invoices once funds have been received from the landlord
• Confirming landlord and tenant's wishes regarding the return of security deposits
• Confirming the termination of tenancies and ensuring that tenancies are closed down effectively

Why join us?

When you join the John D Wood & Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training.

In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as:

• Generous holiday allowance starting at 23 days increasing to 30 (length of service depending)
• The opportunity to work for one of Englands' oldest estate agencies known for delivering excellent customer service.
• Team recognition and awards
• Our very popular internal social committee connecting colleagues through sport and other social fun events.
• You will also be entitled to our award winning `Perks at Work` discount scheme offering staff along with their family & friends excellent discounted property services

About the role:

Lead the response to Gypsy and Traveller accommodation needs assessment . Project manage the development of the Gypsy and Traveller accommodation provision within Powys. Oversee the full development lifecycle-from concept to completion-including site appraisal, financial viability assessment, site design, planning, funding, and tendering and contract management. Liaise with Welsh Government for financial

support and design approvals, ensuring alignment with policy and delivery standards.

About you:

• Committed to delivering customer-focused services and fostering a culture of

excellence in customer care.

• Ability to manage stakeholder expectations and clearly communicate.

• Ability to interpret and present information clearly and confidently.

• Ability to create detailed project plans and schedules.

• Proficient in using ICT systems to support project delivery and service

improvement.

• Skilled in undertaking financial viability assessments and completion of grant funding applications.

• Confident in working as part of a multi disciplinary team as well on own initiative working to deliver projects on time and on budget.

What you will do:

• Lead the response to Gypsy and Traveller accommodation assessment, project managing site appraisals and viability assessments.

• Oversee the full development lifecycle-from concept to completion-including site appraisal, financial viability assessment, site design, planning, funding, and tendering and contract management.

• Lead on the acquisition and development of land for Gypsy Traveller

accommodation.

• Collaborate with internal and external stakeholders.

• Ensure projects are financially viable, value for money, and aligned with the Gypsy and Traveller accommodation needs.

• Preparing and presenting viability and options reports.

• Engaging with the Gypsy and Traveller community as part of taking any new development forward.

If you have any questions about the role, please contact:

recruitment@powys.gov.uk

There is no DBS Check requirement for this position.

Housing and Support Officer

Transform Housing & Support

Guildford, UK

Published yesterday

Social care

Full Time

Housing & Support Officer - Guildford

Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills?

In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This will be achieved by assisting and encouraging clients to meet their personalised support plans and to access support and related services from local community organisations.

You will also carry out housing management activities such as rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks.

If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you.

Every day is different in this varied and fulfilling role.

Salary- £26,750 pa + on call allowances + benefits

Location- Guildford

Full time- 37 hours per week

About you

You will be reflecting Transform's values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately.

A little more about your core tasks as a Housing & Support Officer:

• Ability to develop non-judgmental professional relationships with clients
• The ability to manage your own time, delivering outcomes, meeting deadlines
• Computer literacy (Excel, Word, Outlook and the Internet)

For an informal discussion about the role please email

lmartin@transformhousing.org.ukto arrange a call to discuss the post further or apply directly.

About Transform Housing & Support

We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton.

We're a place where people make a difference to clients' lives, feel valued and are supported. We have a strong sense of social responsibility and our values - respect, empowerment, responsibility and excellence - guide everything we do.

Why work at Transform

Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department.

Our benefits are great too and include

:

• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Training and development opportunities
• Interest-free staff loans
• Flexible working options
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover

Other things you need to know

At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values.

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

About the job

Salary: £42,839 - £46,142 a year plus £963 essential car user allowance

Hours per week: 37

Contract type: Permanent

Make a difference where it matters most.

Luton Council is seeking a knowledgeable and experienced

Housing Asset Fire Safety Surveyorto join our dedicated Housing Services team. This is a vital role where your technical expertise and understanding of fire safety legislation will help us ensure the safety and well-being of our residents across our housing stock.

As a

Housing Asset Fire Safety Surveyor, you will provide expert, specialist fire safety support and advice across the department. You will ensure that all fire safety requirements are inspected, managed, and maintained in line with the

Regulatory Reform (Fire Safety) Order 2005, the

Building Safety Act, and wider health and safety legislation.

You will be responsible for identifying fire-related risks across our housing portfolio and for designing, arranging, and overseeing the required remedial actions. Your work will directly support compliance with the council's fire safety strategy and contribute to the overall safety of our communities.

Key Responsibilities

• Carry out fire risk assessments (FRA) and manage FRA validations across housing assets.
• Identify fire-related risks and manage remedial work packages from conception to completion.
• Support major investment and refurbishment schemes with specialist fire safety guidance.
• Undertake procurement and contract evaluation activities, both pre and post-contract.
• Liaise with key stakeholders, including internal teams, consultants, contractors, and residents.
• Provide expert technical advice and training to housing staff on fire safety.
• Ensure compliance with CDM, Asbestos, COSHH, and Health & Safety legislation.
• Support the council's Building Safety Manageron all fire and building safety matters.
• Work closely with residents and groups to promote fire safety awareness and best practice.
• Prepare technical specifications, drawings, contract documents, and manage programmes of work.

Please note this role does not attract sponsorship.

About you

We are looking for a proactive, qualified professional with a strong background in building maintenance, particularly around fire safety and compliance.

You will have:

• HNC qualification(or equivalent) in Surveying or a construction-related discipline.
• NEBOSH Fire Safety & Risk Management(or equivalent).
• In-depth knowledge of fire safety legislation, building regulations, and health and safety law.
• Proven experience in project and contract management, including budget setting and monitoring.
• Experience in conducting property surveys, producing technical specifications, and managing programmes of work.
• Excellent communication and interpersonal skills - able to negotiate, advise, and collaborate effectively with a wide range of stakeholders.
• A commitment to equality, diversity, and the principles of inclusive service delivery.

• Able to attend meetings and emergencies outside standard working hours.
• Willing and able to travel to sites and venues across Luton and, where required, the UK.

Why Join Luton Council?

At Luton, you'll be part of a forward-thinking council with a strong focus on community safety, sustainable housing, and service excellence. We offer a supportive environment where your expertise will have a direct and visible impact. Join us and be part of a team that values professional development, innovation, and public service.

Ready to take the next step?

Apply today to be part of a team that's working to keep Luton safe, compliant, and future-ready.

About us

Our ambitious

Luton 2040 Vision- that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough

Application Process

On occasions, we may close a vacancy early due to a very high number of applications being received.

Benefits

We offer a range of excellent staff benefits which include:

- From 25 to 32 days' annual leave: linked to length of service and grade

- Buying annual leave scheme: buy up to 20 days additional annual leave

- Career Pathways: step up in your career or move into a specialist area

- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant

- Generous relocation package: up to £8,000 (subject to eligibility)

- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home

- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns

- Training and support: unlimited access to development courses, mentoring and support and clear career pathways

- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons

- Arriva Travel Club: great value savings on local bus travel

How to apply

We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!

Our 'How to apply' page has more tips to help with your application: How to apply

Available documents

Attached documents are available under links. Clicking a document link will initialize its download.

• download: Luton_Values_Flyer.pdf
• download: Housing Asset Fire Safety Surveyor JD&PS.pdf

• £42,839 - £46,142 per year

Technical Complaints Resolution Officer

Join our new team transforming how we handle repairs and resolve complaints!

This is an exciting opportunity to join a newly established Technical Complaints Resolution Team within PA’s busy Assets Directorate. The team has been created to ensure swift, professional, and comprehensive responses to repair-related complaints and to strengthen collaboration across key service areas such as Gas, Repairs, and Damp & Mould.

As a Technical Complaints Resolution Officer, you’ll play a vital role in ensuring residents receive a prompt, empathetic, and fair response when raising complaints about repairs. You’ll use your strong technical knowledge to diagnose issues accurately, coordinate resolutions, and rebuild trust and satisfaction through clear, transparent communication. Acting as a link between residents, contractors, and internal teams, you’ll ensure complaints are managed effectively in line with the Housing Ombudsman’s Complaint Handling Code.

We’re looking for someone who can balance technical expertise with genuine care for residents, someone who thrives in a fast-paced environment and is passionate about improving housing services.

We are also looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes.

Please check out our website for all our current opportunities.

What’s in it for you….

In addition to the salary, we offer a number of benefits, including:

• High street discount schemes
• Health cash plans
• 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
• Flexible bank holidays – take them when it suits you
• Car leasing scheme
• Hybrid working – offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.

What you’ll be doing……

Repairs Complaint Handling & Customer Care

• Act as a main contact for residents raising repair complaints, ensuring they feel heard and informed.
• Investigate issues using inspection reports, photographs, and technical insight to diagnose causes.
• Manage a caseload from receipt to resolution, ensuring timely updates and clear communication.
• De-escalate challenging situations calmly and professionally, ensuring residents feel valued.
• Support vulnerable residents through reasonable adjustments and signposting to other services.

Collaboration & Continuous Improvement

• Work closely with contractors, surveyors, and internal teams to resolve complaints efficiently.
• Hold teams accountable where service falls short and promote learning from outcomes.
• Monitor complaint trends, identify areas for improvement, and feed insights into process and policy changes.

Technical & Organisational Excellence

• Apply strong technical knowledge of repairs (plumbing, electrics, roofing, damp/mould, etc.) to recommend effective solutions.
• Prioritise workloads effectively in a fast-paced environment while meeting strict deadlines.
• Maintain accurate documentation, ensuring compliance with data protection and the Housing Ombudsman’s Code.

Communication & Relationship Management

• Demonstrate excellent verbal and written communication skills, adapting your style to suit diverse audiences including residents, contractors, and senior stakeholders.
• Provide clear, empathetic, and solution-focused updates that build trust and confidence.
• Handle sensitive or complex information with discretion and professionalism, ensuring accuracy and transparency in every interaction.
• Foster positive relationships through proactive engagement and a genuine commitment to customer satisfaction.What we’re looking for:
• Recognised qualification in housing construction, building maintenance, or equivalent experience.
• Strong technical knowledge across multiple trades (e.g. plumbing, electrics, joinery, roofing, damp/mould).
• Evidence of training in customer service, complaint handling, or conflict resolution.
• Good IT skills, including housing/repairs management systems, Microsoft Office, and digital tools.
• Experience in social housing, property, or construction environments.
• Proven ability to diagnose issues from inspection reports and photographs.
• Excellent de-escalation and conflict resolution skills.
• High integrity, empathy, and a commitment to putting residents first.
• Solid understanding of housing legislation, landlord obligations, and the Housing Ombudsman’s Complaint Handling Code.
• A proactive mindset; always looking for ways to improve processes and resident satisfaction.
• A calm, professional communicator who can handle challenging situations with confidence and care.

If specific qualifications are required, please upload them with your application to demonstrate your eligibility.

Senior Independent Living Carer

Croydon Council

Mint Walk, Croydon CR0 1EA, UK

Published today

Full Time

Job Description

Senior Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH

The Opportunity

The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme.

This role will serve as direct support to the registered manager and will have a key focus on the person centred delivery of care and support, within the constraints of agreed care plans, and to support the best outcomes through partnership working across adult social care and health

The role will offer a combination of front-line hands-on care & support delivery, and office based administration to support the evidence based model of working.

The Location

We are looking for multiple Senior Independent Living Carers to be based at different locations:

• Brookhurst Court - 190 Selhurst Road, South Norwood. SE25 6XX (x1 posts)
• Freeman Court - 94 Stanford Road, Norbury. SW16 4QR (x2 posts)

It is important that applicants clearly identify their preferred location as part of their supporting statement.

About You

We are looking for a confident and proactive individual, who also has;

• Good working knowledge of a CQC registered service
• Knowledge and understanding of legislation and regulations relevant to this role.
• Ability to prioritise own workload in a fast-paced environment, with multiple deadlines.
• Experience of team leadership
• Excellent communication skills
• Good command of Microsoft Office Tools and online resources
• Must hold a L3 In Adult Social Care.

Please see Role Profile for further information (Link)

**IMPORTANT - Please include your preferred location as part of the supporting statement**

About Us

Croydon Council's priorities

The Council balances its books, listens to residents, and delivers good sustainable services

• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of our communities

• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we're proud to call home
• People can lead healthier and independent lives for longer
• Croydon Council's new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.

The Successful candidate will be subject to a DBS check, if the role requires one.

Job Introduction

Lettings Officer

The current position has arisen following the secondment of the post holder.

The Lettings Officer is responsible for the allocation of council and housing association properties that become available in the borough.The post holder must be able to manage a demanding workload and be committed to providing excellent customer care. He/she must be able to respond to written enquiries from Members, MPs, Senior Managers and the public and must have a good understanding of allocations and homelessness legislation and best practice.

We are looking for someone who is well organised and can work well under pressure and as part of a very busy lettings team.

For an informal discussion please contact

Elizabeth Osibo

at

or 0208 921 2941.

Diversity Statement:Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Advert Close:All vacancies close at midnight unless otherwise stated.

Early Advert Close:Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).

How Applications are Scored:Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role.Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert.When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification . We need to have this information in order to consider your application.

Salary:Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values:Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Attached documents

• JD Lettings Officer.pdf
• PS Lettings Officer.pdf

Specialist Supported Housing Officer

The Housing Network

Huntington, York, UK

Published today

Social care

Full Time

We are The Housing Network (THN), a private Limited Company with a purpose.

We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives.

Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.



This role will be operating in the areas of the East of England, such as Cambridge, Corby, Kettering, and with travel to surrounding areas.

Working to support our CAS3 contract with the Ministry of Justice, this role involves managing a number of self-contained and small shared accommodation properties within the region.

In addition to providing proactive property management, the role involves engaging with residents (People On Probation) who may have complex needs/multiple disadvantage, on release from prison, CAS1 or CAS2, with the goal of ensuring a smooth transition into the allocated accommodation.

The role does include an element of supervision to ensure 'house rules' and license agreements are being adhered to, along with offering housing related, 'light touch' support and signposting where needed.

While you will be part of a small regional team and a larger business, this is predominantly a lone working role and you will need to be comfortable driving between locations.



Managing a number of properties specifically allocated to the MOJ. You will engage with individuals with complex needs and will be able to work without supervision and have experience of lone working.

















The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce.

We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents.

All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives.

Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.

This role will be operating in the areas of the East of England, such as Cambridge, Corby, Kettering, and with travel to surrounding areas.

Working to support our CAS3 contract with the Ministry of Justice, this role involves managing a number of self-contained and small shared accommodation properties within the region.

In addition to providing proactive property management, the role involves engaging with residents (People On Probation) who may have complex needs/multiple disadvantage, on release from prison, CAS1 or CAS2, with the goal of ensuring a smooth transition into the allocated accommodation.

The role does include an element of supervision to ensure 'house rules' and license agreements are being adhered to, along with offering housing related, 'light touch' support and signposting where needed.

While you will be part of a small regional team and a larger business, this is predominantly a lone working role and you will need to be comfortable driving between locations.

Managing a number of properties specifically allocated to the MOJ. You will engage with individuals with complex needs and will be able to work without supervision and have experience of lone working.

• Ensuring properties are safe, secure and clean
• Ensure accommodation is prepared and ready for occupation in accordance with company timescales.
• Performing all necessary functions to manage the move in/move out process.
• Proactively identify and resolve all property and maintenance related issues efficiently, where applicable in conjunction with the maintenance and/or cleaning teams.
• Undertaking weekly visits to all properties and ensuring residents are adhering to the "house rules" and have not abandoned their accommodation.
• Manage reports of Anti-Social Behaviour and where necessary sometimes in conjunction with the Community Probation Practitioner (CPP) and actively engage in conflict resolution wherever possible.
• Build positive relationships with the residents and appropriately deal with any emergency situations which may arise during the course of work under guidance from local management teams and other professionals.
• Meeting tight deadlines and making properties available within agreed timescales.
• Inventory management of all soft furnishings and sundry items.
• To keep accurate and timely records in accordance with departmental policy
• To attend mandatory training and participate in staff development courses as appropriate.

• Confident communicator with excellent written and verbal communication skills and be flexible towards residents needs.
• Extremely well organised.
• Able to work well under pressure.
• The ability to prioritize.
• Able to work alone and part of a team.
• Have an interest and willingness to train.
• Network with local and national agencies.
• Full and current manual driving licence.

• Experience in the social housing sector, ideally having worked with people at risk of homelessness.
• Experience of supporting individuals with complex trauma and issues
• Direct knowledge of People on Probation (POP) and the challenges they face would be a distinct advantage.

• Empathetic and supportive of residents while recognising the need to uphold and adhere to rules.
• Resilient and able to deal with people who's presentation may be complex and sometimes challenging.
• Methodical in approach to ensure everything is done accurately and comprehensively.
• Keen to support colleagues and ensure the business is working cohesively and to the same objectives.
• Keen on a strong compliance culture.
• Able to work without direction.
• Adaptability and being prepared to help out if circumstances require.
• Keen to lead by example.

• act with integrity
• act with due skill, care and diligence
• act with professionalism
• be open and co-operative with colleagues
• act with compassion to those both within the Company and those who we support in the accommodation.

The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce.

We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents.

All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

The Vacancy

House Manager - Retirement Living
Location:

Location:

Waveney Place,estate in

Harleston, Norfolk.

Hours: 30 hours per week (Monday to Friday, all year round)

This is a 6 month FTC
Salary:

Salary:

£22,557.60 ACTUAL per year plus benefits and bonus

We do not currently offer sponsorship - applicants must have the right to work in the UK.

Make a Difference Every Day

Are you passionate about delivering exceptional customer service?

Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation?

McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Kettering Northamptonshire.

Why Work with McCarthy Stone?

We offer a rewarding role with a range of employee benefits, including:

• Group personal pension and life assurance
• Employee Assistance Programme
• Flexible working hours
• Work in beautiful surroundings
• Generous annual leave (25 days, rising to 28 days) plus bank holidays
• Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)

Role Overview - House Manager

As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents.

Key responsibilities include:

• Welcoming new homeowners and helping them settle into their new homes
• Providing a front-of-house service and engaging warmly with all visitors
• Being the first point of contact for residents and offering assistance, guidance, or support
• Managing supplier relationships to ensure smooth day-to-day operations
• Acting as the face of McCarthy Stone for homeowners' families and friends
• Handling resident concerns with sensitivity, confidentiality, and respect
• Overseeing estate management, including communal areas, gardens, and grounds
• Supporting the development of a strong community through organising social events and regular resident meetings
• Ensuring compliance with all Health and Safety requirements

About You - What We're Looking For

We're looking for someone who:

• Has excellent communication skills and a proactive attitude
• Has previous experience in a customer-facing or service management role
• Demonstrates professionalism and a commitment to high-quality service
• Enjoys variety and takes initiative in a busy environment
• Can solve problems effectively and remain calm under pressure
• Is comfortable using Microsoft Word, Outlook, and other basic digital tools
• Has an awareness of basic Health and Safety (training will be provided)
• Holds or is willing to obtain first aid qualifications (training provided)

Training & Development

You'll receive full support and professional training through our in-house development programmes, which include:

• First Aid certification
• Dementia Friends training
• Workplace safety courses
• Ongoing development and progression support

Apply Now

If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you.

Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged.

Please note:

McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds.

We do not currently offer sponsorship - applicants must have the right to work in the UK.

#LI-GM1

INDHP

About Us

As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!

Our Customers

The Benefits

24 days annual leave

Pension

plan

Life

assurance

Employee assistance helpline

Health

screening

Eyecare voucher scheme

Long service award

Testimonials

"I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team."

Linda Diamond - House Manager

"Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!"

Andrea Waldron - Senior HR Business Partner

"From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments."

Emily Bishop - Principal Planning Associate

"Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding."

Caroline Craig-cordel - Sales Consultant

"I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time."

Stan Smolyar - Head of Brand

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