Administration Team Member
We are looking for passionate people to join us and support our client services, that can make a lasting difference in our communities. (scroll down for details)
We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem. Our local office is part of the national Citizens Advice charity and network offering impartial, confidential advice online, over the phone, and in person, for free.
We have a vacancy in our Administration Team, and we are looking for people who share our values. If you're an enthusiastic person with a passion for caring and supporting people, then you could be just the person we'd be proud to welcome to our team here at Citizens Advice RCT.
At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds. We are a disability-confident employer. If you wish to apply as a Disability Confident candidate, please tick the box in the Disability Confident section on the job application form. If you need this application in a different format, please let us know.
If the below attributes sound like you then we would love to hear from you:
- People focussed.
- Responsible
- Decision maker
- Researcher
- Generous
- Eye for detail
- Innovative
- Adaptable
- Problem solver
An administration team role will involve answering calls to our main administration line, making appointments, and all other administration duties across several projects.
Staff benefits include:
- 25 days’ annual leave per year (FTE)
- Office closure on the days between Christmas Day and New Year’s Day
- Membership to the Employee Assistance Programme
- Salary savings scheme with Dragon Savers
- Reduced cost gym membership within the local authority - for you and
your partner
- Flexible working opportunities
- Long Service Leave
- Competitive sickness, maternity, paternity, and shared parental leave policies
Training and support will be given to successful applicants. Some roles offer a hybrid model. Hybrid working could include home, community, or office-based roles. We have offices in Mountain Ash, as well as our new office in Pontypridd. We do not offer home working or remote only roles as we believe working within our office, around like-minded people is a fantastic place to be.
We reserve the right to close applications early.
Screening or panel interviews will take place following the shortlisting of CVs and could be in-person or online. We'd also welcome you to contact us to hear more about our service or speak to different team members ahead of or during applying.
Please be aware that Citizens Advice RCT is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
- Department
- Client Services Team
- Locations
- Mountain Ash, Pontypridd
- Yearly salary
- 24,242
Already working at Citizens Advice Rhondda Cynon Taff?
Let’s recruit together and find your next colleague.
Finance Manager
Reports to: Chief Executive Officer
Salary: £38,000 - £40,000 depending on experience
Terms: Part time at 22 hours
Leave: 25 days (pro rata), plus Bank Holidays and the days between Christmas and New Year.
Location: Mountain Ash and Pontypridd with potential for hybrid working
What you can expect
You will be responsible for overseeing all the financial operations of Citizens Advice RCT, ensuring the integrity of financial reporting, budgeting and financial planning.
Working with the Trustee Board (TB) and Senior Leadership Team (SLT), you will contribute to the development and review of the charity’s strategic plan and provide high-level advice in determining the financial strategy.
You will contribute to the development of the organisations Risk Register, identifying controls to mitigate financial risk and ensuring a framework to guide the charity’s financial decision-making, thus ensuring the management and administration of the finance function adheres to legislative and regulatory requirements.
Your responsibilities
Financial planning and reporting
• You will oversee the preparation of monthly, quarterly and annual finance reports
• You will provide detailed analysis and variance reports to the senior leadership team, highlighting financial performance and key risks
• You will manage all day-to-day financial operations, including accounts payable, accounts receivable, payroll and cash flow management
• You will ensure timely and accurate processing of financial transactions, including partner payments
Budgeting and forecasting
• You will advise the Chief Executive on the financial implications of current and planned activities
• You will lead the annual budgeting process in collaboration with the Chief Executive, senior management team and Treasurer
• You will monitor financial performance, ensuring adherence to budgets, identifying variances and updating financial forecasts
Compliance and Governance
• You will ensure that the organisation adheres to all relevant financial regulations and accounting standards
• You will work with external auditors during the annual audit and ensure the timely production of the annual accounts
• You will maintain proper documentation and records in line with financial governance standards
• You will oversee preparation of all statutory returns
Personnel Management
• You will directly manage the Finance Officer, ensuring high levels of performance and development
Learning and development
• You will be proactive in your learning and identify your professional development needs
• We will support your development by providing training and coaching
Being an employee of CARCT
• You will contribute to the wellbeing of your colleagues and the employees under your management by being respectful of others
• You will demonstrate a commitment to our aims and principles, and adhere to our policies to protect the integrity and reputation of the organisation
• You will maintain professional standards
General
• You will carry out any other duties as may reasonably be requested
• Promote the aims, policies, membership requirements and equal opportunities policies of CARCT.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
Person Specification
Knowledge
• Qualification in Business/ Accounting and/or demonstrable accounting experience
• A working knowledge of accounting software, e.g. Quickbooks
• An understanding of the Third Sector financial landscape, including statutory commissioning, tenders and grant funding
• A working knowledge of accounting in the Charity Sector in recording and preparing financial records in accordance with the Charities SORP.
• Demonstrable experience of financial and management accounting experience.
Experience
• Experience in the preparation of business plans, financial planning, forecasting and viability analysis
• Experience of policy and procedural development in the delivery of the finance function
• Experience of producing financial reports for a range of audiences
• Experience of managing staff and leading change
• Experience in a similar finance role in a Third and /or commercial Sector environment
Skills & Behaviours
• The ability to commit to, and work within, the aims, principles and policies of the CAB service
• Ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
• Ability to prepare Charity accounts in statutory format
• Excellent communication (written and verbal) and reporting skills
• Ability to clearly explain technical financial information to non-finance colleagues.
• Positive leadership and management skills
• Ability to think and plan strategically
• High standard of IT literacy including Accounting software, MS Office, in particular advanced Excel skills
• Ability to balance competing priorities and work to tight reporting deadlines
• Commitment to continuous improvement and quality assurance and able to show flexibility in approach
• Commitment to Continuing Professional Development
• A willingness to work occasional evening hours
• Qualification with a recognised body in accounting/business and/or Qualified by Experience
- Locations
- Mountain Ash, Pontypridd
- Remote status
- Hybrid
- Yearly salary
- 38,000 - 40,000
- Employment type
- Part-time
Already working at Citizens Advice Rhondda Cynon Taff?
Let’s recruit together and find your next colleague.