UFA NCS Team Assistant Our Team Assistants support, mentor and help develop NCS participants through a programme of personal development and implementation of a community project. Working closely alongside your Team Leader you will have a unique opportunity to work with a diverse group of sixteen and seventeen year olds combining residential and non- residential experiences. This role may be suited for individuals who are planning to progress into a career working with young people who want to gain some practical experience and further develop their skills in this area. The NCS programme is delivered across summer. Team Assistants can choose one or more programmes to be part of. We are looking for Team Assistants who can commit to working with their team of fifteen young people, for at least one programme. The first five days in summer will be a based at a residential outdoor activity centre alongside specialist instructors and Team Leaders. The second five days the following week will be a residential based at a university where you will support the programme delivered by your Team Leader. The third five days are non-residential and will be based at a local centre. We would also like you to attend the team’s Celebration event. Some locations/areas may require Team Assistants for the social action project which will be delivered during the fourth week. Team Assistants will be expected to attend a compulsory two day training programme that will be held on weekends in May or June for the summer programme. As well as attending ‘Ready to Go’ Session and on line training prior to commencement of the programme. Responsibilities of the Team Assistant The Team Assistant will: Work alongside the team leader, to support and develop your group of young people through a structured programme of activities. Be a positive role model at all times. Assist the Team Leader with the participants’ pastoral care. Encourage and support your group of young people through any unforeseen challenges and setbacks. Assist the team leader to facilitate various personal development activities. Facilitate some ice breaker or energiser activities and assist or run evening activities on the residential. Work alongside the Team Leader to inspire and motivate the young people in your group encouraging their involvement and participation. Travel with, stay with and support your group through the residential phase of the programme. Ensure the participants remain safe and adhere to Health and Safety guidelines throughout the programme. Complete any administration duties as directed by the Team Leader. Support the development of participants’ social action projects. About You Candidates must demonstrate the following skills and characteristics: Essential Belief in young people and in helping them take more active roles in their communities. Able to build rapport and empathy with young people, aged 16 -17, from range of backgrounds. Experience of motivating a team. Good spoken and written communication skills. A responsible attitude. Be a team player and willing to participate as part of the team. Ability to remain calm in difficult situations and whilst tired or stressed. Have a sense of humour and a positive outlook. Beneficial Experience of working directly with young people with disabilities and or challenging behaviours. Experience working directly with young people (either in voluntary or paid capacity). Experience in a residential youth environment (e.g., youth camp, scout camp, boarding Facilitating activities with young people. school etc.) Experience of running a community/ social action project. Well organised and proficient in the use of IT. Basic Knowledge of Safeguarding, Health and safety, Data protection. Further details This is an excellent opportunity be involved in an exciting programme that has tangible results and which creates memorable experiences for young people that could last a lifetime. The role is intensive but highly rewarding for the right individuals. It allows you to work closely with young people, develop your leadership skills and experience and together with providing opportunities to organise and facilitate the delivery of high quality UFA programmes. Payment The payment for the summer programme ranges between £645.75 and £1,149.40 (gross based on National Minimum Wage), depending on your age (see table below). The payment will made at the end of your contract on evidence of your successful completion of the project. Age 25 and over 21 to 24 18 to 20 Team Assistants will be required for 3 or 4 weeks depending on the Area – refer to dates below. Salary for 3 and 4 week programme is below (in addition, accommodation and food are provided for the residential weeks.): Salary for 4 week Programme £1,149.40 £1078.00 £861.00 Salary for 3 week Programme £862.05 £808.50 £645.75 Basic Rate income tax and NI will be deducted from the final amount. You will be paid through pay roll unless you are able to provide evidence that you are self- employed and able to make your own Tax & NI contributions. If you are already in a school/organisation based role and you have agreed with them that you can be seconded/released to be able to take on the role as set out above then we will pay the school directly on submission of an invoice. You will need to negotiate any honorarium or additional days’ pay with your school prior to applying. Area Northampton* Northampton* Northampton* Northampton* Northampton* Northampton* Northampton* Northampton* Durham* Durham* Durham* Durham* Durham* Milton Keynes Milton Keynes Milton Keynes Milton Keynes Milton Keynes Milton Keynes Suffolk Suffolk Suffolk Suffolk Suffolk Suffolk Wiltshire Wiltshire Wiltshire Wiltshire Wiltshire Wiltshire Wave Wave A Wave 1 Wave 2 Wave 3 Wave 4 Wave 5 Wave 6 Wave 7 Wave 1 Wave 2 Wave 3 Wave 4 Wave 5 Wave 1 Wave 2 Wave 3 Wave 4 Wave 5 Wave 6 Wave 1 Wave 2 Wave 3 Wave 4 Wave 5 Wave 6 Wave 1 Wave 2 Wave 3 Wave 4 Wave 5 Wave 6 Dates Commences on 24th June Commences on 1st July Commences on 8th July Commences on 15th July Commences on 22nd July Commences on 29th July Commences on 5th August Commences on 12th August Commencing on 5th July Commencing on 9th July Commencing on 22nd July Commencing on 29th July Commencing on 5th August 1st July – 19th July 8th July – 26th July 15th July – 2nd August 22nd July – 9th August 29th July – 16th August 5th August – 23rd August 1st July – 28th July 8th July – 4th August 15th July – 11th August 22nd July – 18th August 29th July – 25th August 5th August – 1st September 1st July – 28th July 8th July – 4th August 15th July – 11th August 22nd July – 18th August 29th July – 25th August 5th August – 1st September * Local area to confirm duration of the programme, either 3 or 4 weeks. Safeguarding Statement and Requirements UFA is committed to safeguarding and prompting the welfare of young people taking part in the programme. We expect all staff to share this commitment. As part of this commitment to provide a safe environment for our young people, we require all candidates to return a satisfactory enhanced Disclosure and Barring Service (DBS) certificate. UFA will assist the application and for the processing of, a new DBS for staff members where required. We also require two satisfactory references, including your current or last employer. Referees can be employers or anyone to whom you are known in a professional or academic context. Criminal Record Disclosures We recognise the contribution that former or ex-offenders can make as an employee; a person’s criminal record will not in itself, debar that person from being appointed to this post. Candidates will be given an opportunity to provide us with information on their criminal record. This information will be handled sensitively. Suitable applicants will not be refused posts because of offences which are not relevant to the role and which do not make them a risk in the role for which they are applying. If you would like to speak to someone in confidence about declaring a criminal conviction or disciplinary sanction please contact mshellis@ufa.org.uk, Designated Safeguarding Officer.
UFA NCS Team Leader We are recruiting Team Leaders to lead teams of sixteen and seventeen year olds through our NCS programme. We are looking for passionate individuals with either experience of working with groups of young people or the desire to learn. The Team Leader is there to be a positive role model, to coach and motivate a team of up to 15 diverse young people. Your role will require you to support, stretch and maximise the learning for all the participants throughout the NCS Programme. We are very proud of our strong reputation and have high expectations of all our staff and firmly believe that great team leaders are absolutely essential for the successful delivery of the NCS programme. The first five days in summer will be a based at a residential outdoor activity centre alongside specialist instructors. The second five days the following week will be a residential based at a university or festival where you will lead the programme supported by an experienced Wave Leader. The third five days are non-residential and will be based at a local centre, during this week the team will plan a social action project of 30 hours which will be delivered during the next week. Team Leaders will support and lead their Team Assistants to ensure the successful delivery of the NCS experience. We are looking for Team Leaders who can commit to working with their team of 15 young people, for the entire length of the programme. New Team Leaders will be expected to attend a compulsory 2 day training programme that will be held in May or June for the summer programme. As well as attending ‘Ready to Go’ Session and online training prior to commencement of the programme. Responsibilities of the Team Leader The Team Leader will: Lead your group of young people through a structured programme of activities at each phase of the programme. Inspire and motivate the young people in your group to remain fully committed to the NCS programme throughout. Be a positive role model at all times. Plan, prepare and facilitate the set UFA programme. Provide pastoral care, guided reflection and discipline of young people especially those within their team. Supervise young people on coach journeys. Maintain contact with the young people in your group via text or phone call prior to commencement of each session to ensure continued attendance & commitment of team members. Work alongside, guide and support other staff allocated to your team. Ensure the participants remain safe and adhere to Health and Safety guidelines, throughout the programme and during their social action project phase. Live with and support participants in residential activities in the residential aspects of the programme. This will include supervision of evening activities and dorms. Complete all administrative paperwork relating to the programme to set deadlines. Liaise regularly with your Wave leader to keep them informed of any issues and progress. Undertake monitoring and evaluation if required. Support and maintain contact, meet face to face and be available to support your team during the planning and delivery of the ‘Make a Difference’ project. About you Candidates for the role of Team Leader must demonstrate the following skills and characteristics: Essential: Sound judgement and a responsible attitude. Belief in young people and in helping them take more active roles in their communities. Experience of facilitating small group discussions and reflecting on learning. Passion/interest in building stronger communities and seeing change in society. Well organised. Rapport and empathy with young people. Able to lead and work as part of a team. A sense of humour. Interested in young people’s personal development. Strong interpersonal & communication skills. Beneficial: Success in managing and motivating people in challenging environments. Experience of working in partnership with youth or diverse community organisations. Experience in a residential youth environment (e.g., youth camp, scout camp, boarding school etc.) Experience of UFA activity/ethos. Payment The remuneration package for 4 week programme is £1800 (gross) includes a payment up to the value of £150 for any expenses you incur during the programme. The payment will be made at the end of your contract on evidence of your successful completion of the project by auditable registers. The Remuneration package for 3 week programme is £1350 (gross) includes a payment up to the value of £150 for any expenses you incur during the programme. The payment will be made at the end of your contract on evidence of your successful completion of the project by auditable registers. Basic Rate income tax and NI will be deducted from the final amount. You will be paid through pay roll (PAYE) unless you are able to provide evidence that you are self-employed and able to make your own Tax & NI contributions. If you are already in a school/organisation based role and you have agreed with them that you can be seconded/released to be able to take on the role as set out above then we will pay the school/organisation directly on submission of an invoice. You will need to negotiate any honorarium or additional days’ pay with your school or employer prior to applying. Area Wave Dates Make a Difference Northampton Northampton Northampton Northampton Northampton Northampton Northampton Wave A Wave 1 Wave 2 Wave 3 Wave 4 Wave 5 Wave 6 24st June – 12th July 1st July – 19th July 8th July – 26th July 15th July – 2nd August 22nd July – 9th August 29th July – 16th August 5th August – 23rd August 13th – 21th July (30 hours) 20th – 28th July (30 hours) 27th July – 4th August (30 hours) 3rd – 11th August (30 hours) 10th – 18th August (30 hours) 17th– 25th August (30 Hours) 24th August – 1st September (30 hours) Durham Durham Durham Durham Durham Milton Keynes Milton Keynes Milton Keynes Milton Keynes Milton Keynes Milton Keynes Suffolk Suffolk Suffolk Suffolk Suffolk Suffolk Wiltshire Wiltshire Wiltshire Wiltshire Wiltshire Wiltshire Wave 1 Wave 2 Wave 3 Wave 4 Wave 5 Wave 1 Wave 2 Wave 3 Wave 4 Wave 5 Wave 6 Wave 1 Wave 2 Wave 3 Wave 4 Wave 5 Wave 6 Wave 1 Wave 2 Wave 3 Wave 4 Wave 5 Wave 6 Commencing on 5th July (30 hours) Commencing on 9th July (30 hours) Commencing on 22nd July (30 hours) Commencing on 29th July (30 hours) Commencing on 5th August (30 Hours) 1st July – 19th July 8th July – 26th July 15th July – 2nd August 22nd July – 9th August 29th July – 16th August 5th August – 23rd August 20th – 28th July (30 hours) 27th July – 4th August (30 hours) 3rd – 11th August (30 hours) 10th – 18th August (30 hours) 17th– 25th August (30 Hours) 24th August – 1st September (30 hours) 1st July – 19th July 8th July – 26th July 15th July – 2nd August 22nd July – 9th August 29th July – 16th August 5th August – 23rd August 20th – 28th July (30 hours) 27th July – 4th August (30 hours) 3rd – 11th August (30 hours) 10th – 18th August (30 hours) 17th– 25th August (30 Hours) 24th August – 1st September (30 hours) 1st July – 19th July 8th July – 26th July 15th July – 2nd August 22nd July – 9th August 29th July – 16th August 5th August – 23rd August 20th – 28th July (30 hours) 27th July – 4th August (30 hours) 3rd – 11th August (30 hours) 10th – 18th August (30 hours) 17th– 25th August (30 hours) 24th August – 1st September (30 hours) Safeguarding Statement and Requirements UFA is committed to safeguarding and prompting the welfare of young people taking part in the programme. We expect all staff to share this commitment. As part of this commitment to provide a safe environment for our young people, we require all candidates to return a satisfactory enhanced Disclosure and Barring Service (DBS) certificate. UFA will assist the application and for the processing of, a new DBS for staff members where required. We also require two satisfactory references, including your current or last employer. Referees can be employers or anyone to whom you are known in a professional or academic context. Criminal Record Disclosures We recognise the contribution that former or ex-offenders can make as an employee; a person’s criminal record will not in itself, debar that person from being appointed to this post. Candidates will be given an opportunity to provide us with information on their criminal record. This information will be handled sensitively. Suitable applicants will not be refused posts because of offences which are not relevant to the role and which do not make them a risk in the role for which they are applying. If you would like to speak to someone in confidence about declaring a criminal conviction or disciplinary sanction please contact mshellis@ufa.org.uk, Designated Safeguarding Officer.
The Academy of Youth Ltd Job Description Job title: NCS Regional Contract Officer Reports to: NCS Regional Contract Manager The UFA is an educational charity raising young people’s aspirations and achievements by improving confidence and self-belief through exciting and memorable educational experiences is at the heart of what we do. UFA provides real opportunities for young people to develop their leadership whilst making a positive difference for others, through social action. We have an unshakeable belief in the power of young people to create a tomorrow that is better than today. Since 1996, we have worked with over 750,000 young people and 6,000 adults in multiple regions, to deliver inspiring programmes for all. The UFA delivers programmes, inspiring young people and adults that support them to become confident individuals, successful learners and responsible leaders in their community. Main purpose of the role: To work as part of a team delivering NCS to a Contract Package Area (CPA) including recruitment of young adults, recruitment of staff, organising and delivering outstanding programme content, and especially gold standard customer service to all young people and parents. Exceeding minimum contractual KPIs and maximising cost-effective working. Ensuring safe and positively impactful NCS delivery within the CPA. Main duties and responsibilities: 1. To work as part of a team recruiting and engaging young people (and their parents) into the NCS customer journey – including assemblies, parents- evenings, bag drops, keep warm events etc. 2. To work as part of a team developing and delivering NCS programmes across the CPA, ensuring programme activity complies with contract requirements and is delivered to UFA quality standards. Graduate engagement would also be part of this engagement work. 3. To support in the recruitment, induction and management of team leaders, team assistants and volunteers in preparation for and during delivery in line with UFA guidelines and standards. 4. To support the UFA Contact Centre team with their telephone and on-line engagement of young adults and parents 5. To work within the regional team to co-ordinate and support programme logistics, including venues, transport and resources for delivery within budget. 1 6. To work within the regional team to develop and maintain links with local business and organisations to generate support and sponsorship in kind for the social action projects. 7. To work within the regional team to ensure high quality social action projects for young people and co-ordinate the graduate activity. 8. To work within the regional team with both individual and shared Responsibility for the management and maintenance of the CRM to ensure that all recordable processes are tracked and ensuring supporting MI and auditable evidence can be submitted accurately. 9. To work within the regional team ensuring accurate collation, timely reporting and auditing of all programme records, ensuring that the record-keeping and financial administration is accurate and data is collated and submitted on schedule in accordance with the Prime Contract holder’s requirements. 10. To develop and maintain effective working relationships and communication links with the Prime Contract holders, local delivery partners, educational establishments and the wider UFA. 11. To develop and maintain a thorough knowledge of the UFA NCS curriculum to ensure the programme is delivered to the quality standards set out in the delivery programme. 12. To represent the UFA and NCS at a range of events in order to promote and raise awareness of the work of NCS and the UFA with young people, schools and other organisations. 13. To work collaboratively and supportively with all colleagues; playing a significant role in a high performing local team, as well as national team; harmoniously working with both manager and colleagues. 14. To offer a high standard of service to both internal and external customers, providing appropriate, accurate information and demonstrating a professional, helpful and positive manner. 15. To ensure that all activities operate within the AoY policies and procedures, in particular child protection, health and safety and equal opportunities and subscribe to the philosophy, principles and practice of the AoY its quality standards. 16. To adhere to policy and procedures ensuring that all documentation, records and systems are accurate and kept up to date. 17. To ensure that all activities within the CPA are as environmentally sustainable as possible within performance limitations (e.g. reducing use of paper, encouraging car sharing). 2 18. To carry out such other duties as are within the scope and spirit of the job purpose, the title of the post and level of responsibility and offer support to others when required. Special Conditions The post holder will be expected to undertake duties outside normal school hours, during school holidays, at weekends and in the evenings. The post holder must own or have access to a car, valid driving licence and business insurance. National Citizen Service (NCS) The NCS is the government's flagship youth programme for 15- to 17-year olds, launched nationwide in 2013. Over 500,000 young people have participated in NCS since it began, contributing millions of hours of social action in the process. Participants experience residential activities away from home and team-based skill building sessions, before developing their own Social Action Project designed to benefit their local communities. The programme runs for three or four weeks (weekdays) in the summer and in a condensed version at other times during the year. NCS aims to create a more cohesive, engaged and responsible society. Person Specification Knowledge and Experience Relevant experience in an organisation that delivers services to young people, particularly those outside of school/college settings Experience in engaging and working with young people; particularly with recruitment to NCS programmes, and the delivery of those programmes Track record of exceeding KPI’s. Experience of working within a high performing team. Understanding of safeguarding and health and safety. Skills and Abilities Excellent communication and presentation skills, highly articulate in a range of situations Strong interpersonal skills, able to work effectively with a wide range of individuals and organisations. High level of personal organisation and time management Able to work under pressure and balance conflicting demands and priorities Strong resilience skills, ability to thrive and adapt under pressure, and manage workloads of the whole team during any spikes in workload. Proactive planning ability Able to adapt to a changing environment with a positive “can do” attitude Ability to use CRM systems, and standard Microsoft packages. Training To undertake appropriate training and development in connection with the post. Other A commitment to working with and improving learning for young people. Driving licence, business insurance and access to a suitable vehicle A commitment to sustainability and environmental impact limitation A commitment to equality and diversity 3 Equal Opportunities Statement The AoY is committed to a policy of equality of opportunity in its employment practices. Safeguarding Statement and Requirements UFA is committed to safeguarding and prompting the welfare of young people taking part in the programme. We expect all staff to share this commitment. As part of this commitment to provide a safe environment for our young people, we require all candidates to return a satisfactory enhanced Disclosure and Barring Service (DBS) certificate. UFA will assist the application and for the processing of, a new DBS for staff members where required. We also require two satisfactory references, including your current or last employer. Referees can be employers or anyone to whom you are known in a professional or academic context. Criminal Record Disclosures We recognise the contribution that former or ex-offenders can make as an employee; a person’s criminal record will not in itself, debar that person from being appointed to this post. Candidates will be given an opportunity to provide us with information on their criminal record. This information will be handled sensitively. Suitable applicants will not be refused posts because of offences which are not relevant to the role and which do not make them a risk in the role for which they are applying. If you would like to speak to someone in confidence about declaring a criminal conviction or disciplinary sanction please contact the UFA Designated Safeguarding Officer. 4