Take Home & Settle Coordinator (7 Months Fixed Term Contract)

Hours: 18 hours per week - Includes one Saturday and Sunday every 4 weeks

Salary: £12,259 per annum (based on £13.09 per hour, with enhanced weekend rate of £14.54)

Contract: Fixed Term until 30 June 2026 (with potential to become permanent, subject to funding)

Location: East Surrey Hospital, Redhill

Closing Date: 14 November 2025 - midday

*We reserve the right to close this vacancy early if we receive sufficient applications, so please apply as soon as possible. Unfortunately, we’re unable to offer sponsorship – you must have the Right to Work in the UK.

About The Role

Age UK West Sussex, Brighton & Hove (AUKWSBH) is looking for a compassionate Take Home & Settle Coordinator to join our dedicated Independent Living Team, based at East Surrey Hospital in Redhill.

This is a fixed-term role until 30 June 2026, with the possibility of becoming permanent if future funding is secured. You’ll play a key part in supporting older people as they leave hospital, ensuring they feel safe, comfortable, and cared for as they settle back home.

Working alongside our Senior Coordinator and Head of Independent Living Services, you’ll help shape and deliver a vital service that makes a real difference in people’s recovery and wellbeing.

What You’ll Be Doing

No two days will be the same! You’ll be:

Promoting the Take Home & Settle service across hospital wards.
Taking referrals from healthcare professionals and assessing suitability for discharge.
Supporting individuals on their journey home, offering reassurance and a friendly face.
Using your own vehicle to safely transport patients home from hospital.
Providing immediate practical help, from making a cuppa to checking food supplies and setting up essential equipment.
Carrying out simple home safety checks (with the client’s consent) to reduce risks.
Offering information and signposting to other helpful services.
Keeping accurate records and contributing ideas to improve the service.

Working Pattern

18 hours per week on a 4-week rolling rota.
Includes one Saturday and Sunday every 4 weeks (with enhanced weekend pay).
Some flexibility required to meet client needs.

We’d love to hear from you if you are:

Caring and practical, with a genuine passion for helping others.
Confident working independently and using initiative.
A great communicator, comfortable talking with clients and healthcare teams.
Flexible and adaptable, ready to respond to changing situation.
A driver with access to your own car – this is essential, as you’ll be taking clients home from hospital as part of the service.

Experience in health, care, or community services would be an advantage, but what matters most is your attitude, empathy, and willingness to make a difference.

At AUKWSBH, you’ll be part of a supportive, friendly team that’s all about empowering older people to live well and independently, help reduce hospital readmissions, and bring comfort and confidence to people when they need it most.

Please click here for the Job Description/Person Specification.

If you feel you have the passion for the role but may not have all the skills we’d love to talk to you, so please do get in contact.

Benefits

We value our team and offer a brilliant benefits package, including:

Flexible working options
Ongoing professional development
28 days annual leave + bank holidays (pro rata for part-time roles)
Blue Light Card eligibility
BUPA Employee Assistance Programme (EAP)
4% auto-enrolment pension with life assurance
Cycle to Work Scheme

How to Apply

To apply, please take a moment to read the full Job Description and find out more about us on our website: Welcome to Age UK West Sussex, Brighton and Hove.

Then, send us your tailored CV along with a covering letter explaining how your skills and experience match the person specification.

Alternatively you can download our application form Age UK West Sussex, Brighton & Hove (aukwsbh) current vacancies.

Please note applications without a cover letter will not be shortlisted.

As a Disability Confident employer, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. If this applies to you, please indicate this clearly in your application.

We are unable to accept sponsorship applications and you will need the Right to Work in the UK.

If you're successful at interview, we’ll make a verbal offer of employment, which will be subject to satisfactory references and a DBS check.

Who We Are

At Age UK West Sussex, Brighton & Hove, we’re on a mission to change the way we age. As a local, independent charity and proud network partner of the national Age UK, we’re the go-to for expert guidance and support in later life. Whether it’s tackling issues like poverty, ageism and loneliness or helping people stay healthy, independent, informed and connected—we ensure that no one has to navigate later life alone.

Through our advice services, wellbeing programmes and vibrant community centres, we empower older people with the support, companionship and activities they need to live life to the fullest. Our VIP values—Valued, Included, Passionate—drive everything we do, creating welcoming spaces where everyone feels heard and respected.

If you want to make a real difference, come and join us.

Equity, Diversity & Inclusion

We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We believe in removing barriers so that everyone, regardless of background, age, or ability, has the opportunity to thrive.

As part of our commitment to the Disability Confident programme, we actively support applications from disabled candidates and ensure fair, inclusive recruitment practices. We offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. We also value the experience and contributions of older workers and are committed to age-friendly employment practices that support people at every stage of life.

We encourage individuals to let us know about any reasonable adjustments they may need, whether during the application process, interviews, or in the workplace, to ensure an inclusive and accessible experience for all applicants.

If you require any adjustments during the recruitment process, or need support with your application, please let us know at recruitment@ageukwestsussex.org.uk and we’ll be in touch.

Age UK West Sussex, Brighton & Hove

1 role available

Take Home & Settle Coordinator (7 Months Fixed Term Contract)