Jobs at THE FIVE LAMPS ORGANISATION

THE FIVE LAMPS ORGANISATION

9.5 - 14.25 per hour

Thornaby, Stockton- on- Tees

Full-time

The Five Lamps Organisation

Job Description

Care Assistant

An exciting opportunity has arisen to join the team of a our social enterprise Home Care service located in
Thornaby, Stockton- on- Tees. We require Care Assistants to join our friendly team covering shifts between 7am
to 11pm Monday to Sunday.  We are looking for someone who can work well under pressure, have a passion for
providing excellent care, and can maintain professional composure at all times.

Location:

This post will require working across and travelling between multiple customer homes
across the borough of Stockton on Tees.

Hours:

Shifts available from 7am to 11pm, Monday to Sunday

Responsible to:

Registered Manager

Salary Scale:

£9.50 per hour plus paid travel time and mileage (45p per mile). Enhanced weekend rate
(£9.89 per hour) and bank holiday rate (£14.25)

Job Purpose:

To provide high quality care to Homecare service users that support the rights of customers
to live the lives they choose as far as they are able.

Contract Period:

Zero Hours Contract

Key responsibility:

To provide an excellent, high level of service to our customers within their own homes.

Duties and specific responsibilities

•  Assist customers within their home to meet their required needs. This may involve helping the customer

to wash and dress, prepare meals and administer medication

•  Duties may also include helping customers with their shopping or getting in and out of bed

•  Provide an enhanced service that promotes interaction and strives to seek further wellbeing

opportunities for the customer

•  Ability to liaise with other professionals and remain calm under pressure in the event of alerting

emergency services

•  To create, update and maintain care plans with other professionals to ensure individual needs

are met

•  To attend review meetings as required, to ensure assessed needs of customers are understood

•  To work in partnership with other professionals, customers and their families to enable the

customer to remain in their own home

•  Participate in supervision sessions with the Registered Manager as required

•  To support the Registered Manager and Care Coordinator in CQC inspections

Apr22

•  To follow all relevant statutory policy, codes of practice and procedure guidelines associated with the

delivery of the service

•  To ensure the maintenance of adequate and appropriate records and care plans throughout

•  To take reasonable care of your own health and safety and cooperate with the Care Coordinator and

Registered Manager, so far as necessary, to enable compliance with health and safety rules and legislative
requirements

•  Undertake training and development to keep up to date with the law, best practice and changes in

company policy. Apply this knowledge to day to day delivery of care

•  To act as a brand ambassador for the organisation at all times whilst in uniform

•  Be prepared to work flexibly to ensure the safe delivery of the service

Provide a good service to customers

•

•

To ensure that all customers receive a consistently high quality level of service, appropriate with the
standards required by Five Lamps

Promote the rights of each customer and keep their wishes at the centre of their care and support

•  Apply excellent communication skills with customers, their families and representatives, staff and other

health and social care professionals to deliver high quality homecare services

•  Keep all information about customers and their families secure and confidential

Promote the business

•  Represent the service in a positive manner

•  Participate in the growth and development of the business

•  Provide feedback and influence the future of the business

To undertake any other duties and responsibilities as may be reasonably required within the scope of the post.
We will provide full training in line with regulatory requirements.

Apr22

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Care Assistant

THE FIVE LAMPS ORGANISATION

Five Lamps Organisation

Part-time

The Five Lamps Organisation

Personnel Specification

Care Assistant

Factor
Qualifications

Essential
Level 3 Diploma in Health and Social Care or pre-
existing Level 3 NVQ in Health and Social Care or
Promoting Independence

Good standard of general education in particular
English Language and Mathematics

Desirable
Level 4 Diploma in Adult Care

Comprehensive learning
portfolio

Excellent knowledge and
understanding of the
requirements of how providers
of health and social care comply
with the Health and Social Care
(Regulated Activities)
Regulations 2010 and the Care
Quality Commission
(Registration) regulations 2009

Detailed working knowledge of
local and national statutory,
advice and support agencies

An understanding of Five Lamps
integrated service portfolio

Experience/Knowledge

At least 2 years’ experience of providing care
within a homecare environment

Good understanding of the regulatory
responsibilities and the law relating to
domiciliary care services

Experience of day to day duties required to
meet the delivery of our service

Excellent understanding of the needs of people
who require care and support at home and the
provision of homecare services in line with best
practice

Excellent understanding of the principles of high
quality person centred care and support and
non-discriminatory care practice

Understanding of systems to maintain
confidentiality in relation to customers, staff and
the business

Knowledge of health and safety matters in
relation to homecare services and risk
management

Knowledge of how to recognise abuse and
safeguarding procedures

Experience of care services, risk assessment and
person centred care and support

Ability to plan and organise workloads
effectively so customers receive the services
they expect

Skills/Abilities

Ability to maintain clear written and electronic
records and to follow statutory reporting
procedures

Good practical approach to
problem solving

April 2018

Caring and compassionate towards people in
need of care and support

Respect for people suffering from a range of
medical conditions with different backgrounds
and beliefs to your own. Strong commitment to
non-discriminatory care practice

Commitment to respecting the rights of
customers at all times and to promoting their
privacy, dignity and independence

Self-motivated and keen to learn. Willing to seek
guidance when needed and follow instructions

Excellent time keeper and reliable

Excellent interpersonal and communication
skills, both written and verbal.

Experience of building positive working
relationships with people who use services and
their families, staff and other health and social
care professionals

Ability to support customers with all aspects of
their daily living in a manner that respects their
dignity, is non- judgmental and promotes their
independence, choices and privacy

Ability to observe Five Lamps’ policies,
procedures and instructions

Ability to work undirected and unsupervised

Other (eg attitude,
interests etc.)

Team Worker with flexible attitude to duties and
hours of work

Enhanced Disclosure from the Disclosure and
Barring Service formally known as (CRB)

Committed, enthusiastic, reliable

Receptive to the use of new technology within
the homecare environment

Willing to undertake further training relevant to
the post

Flexibility to operate within a constantly
changing environment

Strong focus on customer care

Drive and determination to achieve excellence

Full clean driving license,
business insurance and access
to a car during work time would
be advantageous but not
essential

Understanding of Five Lamps
mission, vision and values

Genuine interest in developing
a social enterprise model as an
alternative to traditional
homecare services

April 2018

THE FIVE LAMPS ORGANISATION

2 roles available