Durham County Carer Support (DCCS)
Volunteer Role: Admin Support Volunteer
Reporting to: Senior Contact Team and Volunteer Project Lead
Purpose of the role: This role is to provide varied admin support to the whole team. The role is based in our office in Spennymoor so ability to get there. We can reimburse travel expenses in accordance with the policy
The Volunteer Project will be responsible for Inductions, training and supervision from the Contact Team in accordance with the organisation Volunteer Policy and Procedures.
Duties could include the following:
- Sending the relevant information to a Carer once their registration is completed.
- To help with post and mailouts
- To help keep our Charitylog records up to date.
- To complete any other admin tasks necessary including an additional training by the team
- To help with admin of events if necessary.
- Follow up calls to Carers
Role requirements:
- To participate in our induction and recruitment process
- To agree to an enhanced DBS being carried out if necessary
- To participate in training required for the role and any subsequent training that is deemed mandatory, other training may be offered however not required
- To come to 2 of the 4 peer support sessions in a year
- To participate in supervisions
Desirable but not essential:
- To be computer literate, however training can be given on specific packages
Durham County Carer Support (DCCS)
Volunteer Role: Admin Support Volunteer
Reporting to: Senior Contact Team and Volunteer Project Lead
Purpose of the role: This role is to provide varied admin support to the whole team. The role is based in our office in Spennymoor so ability to get there. We can reimburse travel expenses in accordance with the policy
The Volunteer Project will be responsible for Inductions, training and supervision from the Contact Team in accordance with the organisation Volunteer Policy and Procedures.
Duties could include the following:
- Sending the relevant information to a Carer once their registration is completed.
- To help with post and mailouts
- To help keep our Charitylog records up to date.
- To complete any other admin tasks necessary including an additional training by the team
- To help with admin of events if necessary.
- Follow up calls to Carers
Role requirements:
- To participate in our induction and recruitment process
- To agree to an enhanced DBS being carried out if necessary
- To participate in training required for the role and any subsequent training that is deemed mandatory, other training may be offered however not required
- To come to 2 of the 4 peer support sessions in a year
- To participate in supervisions
Desirable but not essential:
- To be computer literate, however training can be given on specific packages
Vacancies
Volunteer Role – Admin Support Volunteer
Durham County Carer Support (DCCS) Volunteer Role: Admin Support Volunteer Reporting to: Senior Contact Team and Volunteer Project Lead ...
Volunteer Role: Admin Support Volunteer
Durham County Carer Support (DCCS) Volunteer Role: Admin Support Volunteer Reporting to: Senior Contact Team and Volunteer Project Lead ...
Vacancy – ‘Keeping in Touch’ Volunteer
Volunteer application form https://forms.office.com/r/usLa9n1Ugn Carers situations may well have altered drastically and we would like...
Carer Champion Volunteer Role
We urgently need Carer Champion Volunteers. Would you like to find out more about how you can Volunteer with us and attend coffee mornings and...
Welfare Benefit Support Volunteer Role
Volunteer Application Form Description of Volunteer Role Volunteer role: Welfare Benefit Support Volunteer. Reporting to: Volunteer Benefits...
Parent Carer Champion
We urgently need Parent Carer Champion Volunteers. Would you like to find out more about how you can Volunteer with us and attend coffee...
We urgently need Carer Champion Volunteers.
Would you like to find out more about how you can Volunteer with us and attend coffee mornings and Carer events to share our information, so that other Carers can benefit from our support? If this sounds like something you could do then click here, call: 0300 005 1213 or text Carer Champion to: 07860 017632
Use your experiences to help others. Gain work experience as a volunteer, we will provide all the tools you need and you will be making a massive difference to Carers lives.
Volunteer application form https://forms.office.com/r/usLa9n1Ugn
Carers situations may well have altered drastically and we would like to be able to assist where we can so that Carers can get the support they need. But we cannot do this without the valued work from volunteers.
This is done via a one off telephone call with the aid of some pre-guided questions. We can then create actions for our Care Support Co-Ordinators. We will provide you with the tools and guidance needed along with ongoing support. There is a real sense of personal satisfaction from knowing you can make a difference to Carers lives and that exactly what Volunteering with DCCS can bring. This is a great opportunity for anyone wanting to upskill or gain confidence and experience for your CV, or simply help Carers.
If you or anyone you know may be interested in this new Volunteer role please get in touch, or if you would like more information.
Call: 01915006010
Email: andrea.emerson@dccarers.org
Application form and guidance listed above
Volunteer role: Welfare Benefit Support Volunteer.
Reporting to: Volunteer Benefits Project Worker and the Project Lead.
Purpose of the role: To support Carers with benefit application forms therefore
helping to maximise Carers income. Most Carers struggle financially because they do
not claim the welfare benefits to which they are entitled. We help people to claim the
welfare benefits they are entitled to by matching a trained Volunteer and filling in the
forms on their behalf. This can include scribing where a Carer has additional needs,
online to assist them or face to face.
What skills does a welfare benefits advisor need?
A welfare benefits advisor needs:
▪ Empathy and patience.
▪ A professional, friendly and approachable manner.
▪ Attention to detail.
▪ A non-judgemental approach.
▪ Willingness to learn about benefits and participate in ongoing training.
▪ To work with integrity.
▪ To work within DCCS’s policies and procedures including GDPR.
What training do we provide?
Successful applicants would need to undergo training sessions on teams or in person
and these sessions can be arranged on days mutually suitable for the trainees and
DCCS.
How much time do we expect you to give?
Once trained, you can commit to as many or as few clients per week as you
wish. Each form can take between 1 – 3 hours. There are quarterly meetings that
provide support and additional training to keep up with new legislation and peer
support sessions which you are expected to attend 2 of the 4 from in a yearly period.
What is our commitment to you?
▪ We will provide initial and ongoing training to help you develop your knowledge
and skills.
▪ We will continue to support you in your role, providing information and advice
as necessary.
▪ We will discuss with you any problems you may have with your role, or any
concerns we have.
▪ We will reimburse reasonable, approved out of pocket expenses
If you or anyone you know may be interested in this new Volunteer role please get in touch, or if you would like more information please c all: 01915006010 or Email: andrea.emerson@dccarers.org
Application form listed above
Volunteer Opportunity – Counsellor Wanted:
Apply here
Durham County Carer Support (DCCS)
Volunteer Role: Volunteer Counsellor
Reporting to: Volunteer Project Lead
Purpose of the role: 1-1 counselling sessions with Carers
Role overview:
The role is open to anyone who is signed off from a college or university as fit to practice or are already qualified.
- To provide counselling support to Carers in a non-judgemental way using techniques such as CBT or Person centred.
- To encourage coping strategies like stress management and relaxation techniques.
- To work within the ethical frame of the registered bodies ie BACP, NCS etc.
- You will be required to work independently and report back any concerns/issues at your earliest convenience to the Volunteer Project Lead.
- To manage your appointments via the online office 365 calendar and report into the Volunteer Project Lead.
- To ensure all safeguarding and lone working policies are followed, including any mention of suicidal thoughts or intent.
- To maintain professional boundaries at all times and uphold the mission, and values of DCCS.
The Volunteer Project Lead will support the Volunteer Counsellor beginning with an enhanced DBS check, induction and ongoing support and we can also include clinical supervision as part of the placement.