Visitor Assistant

Title

Visitor Assistant

Location

Stonehenge, Amesbury, Wiltshire, SP4 7DE

Salary

£12.90 per hour / 28.8 or 36 hours per week / Fixed term contract until 06/09/2026

Job type

Fixed Term Contract

Ref

16487

Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Stonehenge working 28.8 to 36 hours per week.

No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

As a member of the site team at Stonehenge you will be joining a creative and dynamic team of employees and volunteers who have a passion for history, a genuine enthusiasm for engaging with visitors, and take pride in ensuring that everyone who visits our site has an outstanding visit. Providing an excellent visitor experience is at the heart of what we do - from explaining the site's history in the Exhibition, ensuring the safe transit of visitors on our bus platforms, to telling the story of Stonehenge, we want visitors to leave site inspired by Stonehenge and English Heritage. If you have a passion for history, a love of being outdoors, and desire to join a varied work environment where no two days are the same, then this is the role for you.

Working at Stonehenge is a great opportunity to develop your skills and contribute to the creative, inclusive, and passionate team that we are so proud of. Through your engagement with our visitors you will play a key part in inspiring the next generation of history lovers, all whilst helping us to share the benefits of English Heritage membership with the many people we welcome onto site each year.

It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.

If this sounds like the role for you, we'd love to hear from you. If you have any questions about the role then please contact Elizabeth Purves, Operations Supervisor - Site, at Elizabeth.purves@english-heritage.org.uk

Benefits include:

- Comprehensive training

- The opportunity for career progression within the heritage sector in retail, food and beverage or general management

- Apprenticeship opportunities

- Opportunities to go to some of our great live music and history events

- Free access to all English Heritage sites for you, and up to 6 friends and / or family members

- 25% discount in our shops and cafes

- Enhanced maternity/paternity/shared parental leave

- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years

- Options to buy additional leave

- Matched pension contributions up to a maximum of 10%

You can find out more about us here: https://www.english-heritage.org.uk/about/ and meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

Everybody's welcome at English Heritage

If you would like to talk to us before you apply e.g. about workplace adjustments or working patterns, please contact Elizabeth Purves, Operations Supervisor Site, elizabeth.purves@english-heritage.org.uk No agencies please.

Closing date: 21/06/2026 23:59:59

You will need to refer to the following documents when completing your application.