Female Support Worker - Women's Only Accommodation
The role
The Female Project Support Worker will play a vital role in supporting women who have experienced homelessness, social exclusion, domestic abuse, trauma, addiction, and other complex challenges to rebuild their lives and move towards greater independence.
Working within Emmaus North East’s women-only accommodation service, the postholder will provide structured, person-centred support that empowers female companions to develop confidence, improve wellbeing, access training and employment opportunities, and successfully move on to independent living. This role will combine practical support, advocacy, safeguarding, partnership working, and community engagement within a trauma-informed environment.
Main duties & responsibilities include:
- Agree Support Plans and goals with female companions.
- Collaborate with Community Manager to meet the identified needs of the
companions. - Work in partnership with the ENE Women’s Homelessness, Violence and Abuse
Navigator, receiving appropriate referrals and providing holistic ongoing support,
while supporting safe onward referrals to specialist services where needed. - Assess referrals, conduct interviews and maintain occupancy levels .
- Be involved in welcoming and inducting companions .
- Refer to IDVA and ISVA service.
- Maintain accurate administration processes.
- Provide on-call cover were agreed and be the responsible person on duty.
- Make decisions where needed, and cover additional duties, where required.
- Maintain community discipline.
- Assist the Management team to maintain cohesion, in accordance with policies and
procedures - Assist the Community Manager in maintaining acceptable standards of living in
companion rooms. - Coordinate female companion’s move on journeys with the Community team and
CEO - Liaise with providers delivering employability training to ensure companions have
access to qualifications - Perform any other tasks or duties deemed necessary by the Community Manager as
appropriate
Please read the job pack for more information on the role and the full list of roles and responsibilities. If you have any difficulties accessing our documents please get in touch with us.
How to Apply
Please apply by sending us a copy of your CV & supporting statement to [sue.shaw@emmaus-northeast.org.uk] with the subject heading ‘Recruitment – Female Project Support Worker.
Important Information
Hours: 37.5 Hours Per Week | Salary: £30,000 (FTE £30,000 |Period: Fixed Term Contact – 3 Years | Closing Date: 18/06/2026, 12pm
Please Note: Due to the nature of this role and the needs of the women we support, this position is open to female applicants only, as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Genuine Occupational Requirement).
Sifting will take place on an ongoing basis, if successful at sifting stage we may invite you to an initial virtual call/telephone call, and if successful a face to face interview may follow.
Got a question?
If you’d like an informal chat about this role, please call Sue on 0191 4899001.
Learn more about our impact
To learn more about the impact of Emmaus North East and the journeys of the people we support, we encourage you to explore our companion stories. These powerful accounts highlight how Companions have overcome homelessness, trauma, and social exclusion with the support of the our Emmaus community, rebuilding their confidence, wellbeing, and independence.
Find out more about our work and read companion stories at https://emmaus.org.uk/north-east/our-stories/. The stories provide a valuable insight into the life-changing difference that our people makes across the North East.