Housing Justice Job Description Citadel London Manager
LONDON
Location: London – Home working with regular travel across London, including to the Vauxhall office
Term: Fixed-term (until 31 March 2027)
Time commitment: 35 hours per week
Housing Justice – Citadel London Manager Job Description
Housing Justice – Application form 2026
About the role
We are seeking to hire an outgoing, confident leader who is skilled in public speaking and influencing people, to ensure the smooth running and development of Citadel projects across London, working as part of a friendly remote team of Citadel and Housing Justice staff across Wales and England.
The successful applicant will support the two teams of three Coordinators in building their local projects: recruiting and supporting volunteers, building referral partnerships and coordinating support for individuals. They will have overall oversight of the projects, assisting the Coordinators to overcome any local barriers and working with them to develop strong local partnerships. The successful applicant will proactively seek out opportunities to build partnerships, promote the projects and support their continuous improvement and sustainability.
They will have direct line-management responsibility for six Coordinators working in North-East and South-East London and will support them to perform their duties to a high standard, providing guidance and development opportunities through line-management and regular supervisions, while fostering a supportive and inclusive team culture and consistent approach across all projects.
The Citadel London Manager will manage relationships with our funders. They will oversee the projects and their management, including regular impact monitoring, reporting, and budgets. They will support the development of Citadel in London through identifying and pursuing funding and growth opportunities, and developing strong working relationships with local and national partners (including local authorities).
Benefits
- 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
- After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
- We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
Working With Us
About Us
Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong.
We are a friendly organisation and we value kindness, collaboration, and respect. We put a strong emphasis on wellbeing—both for the people we help and the people who help them.
Our work is channelled through five main initiatives that aim to tackle homelessness in various different ways at a grassroots level. These are:
Citadel: we help people experiencing homelessness to find and sustain a home by using trained volunteers to identify each individual’s specific needs and address them together. This could include connecting them with their local community, helping them to seek meaningful employment, accessing a sport or a new hobby, or helping individuals to access the health or financial services they need.
The Winter Night Shelter Network: we help over 100 churches to respond to homelessness in their local area by supporting them to set up and operate a winter night shelter for individuals who would otherwise be rough sleeping.
Migrant Homelessness Projects: Accommodation and Support for Refugees and those facing destitution
Faith in Affordable Housing: we work with churches of all denominations to release surplus land and redundant buildings for the creation of new truly affordable housing.
Company Benefits
– 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
– After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
– We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
– Training and Development, including access to courses, upskilling, and progression plans
– If the role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.
– We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
– We offer a cycle-to-work scheme.
– Eligibility to register with Blue Light Discount Card
Winter Night Shelter Jobs Board
Find work in the homelessness sector in London and England here