Assistant Store Manager

Assistant Store Manager  – Watchfield  

Build your confidence. Develop leadership skills. Make a difference.  

Looking for a role where you can gain valuable management experience, work with great people and make a real impact in your local community?

At Prospect Hospice, every sale in our charity shops helps fund vital care and support for local people and their families. We’re looking for an enthusiastic Assistant Store Manager to join our new store opening soon in Watchfield.

You don’t need previous charity retail experience. If you’re passionate about people, have a positive attitude, enjoy working as part of a team and are keen to learn, we’ll provide the training and support you need to succeed. Whether you’re looking for your next step in retail, returning to work, changing career direction or developing leadership skills, we’d love to hear from you.

Hours: 22.5 hours per week (three days a week, which will include working weekends and some bank holidays).

 What is the role?   

Working alongside the Store Manager, you’ll help create a welcoming, successful and vibrant store environment whilst supporting our fantastic team of volunteers.

You’ll:

• Deliver excellent customer service and provide a positive shopping experience.
• Help maximise sales and Gift Aid income to support hospice care.
• Create attractive displays and merchandise stock to encourage sales.
• Support, motivate and encourage our volunteer team.
• Process donations and prepare stock for sale.
• Help keep the store safe, organised and looking at its best.
• Promote Prospect Hospice within the local community.
• Take responsibility for the store when the store manager is away (including working additional days to cover).

This is a hands-on role where you’ll gain experience in retail operations, leadership, customer service and volunteer management. 

About you:  

We’re more interested in your attitude and potential than where you’ve worked before, if you:

• Enjoy working with people and building positive relationships.
• Have a friendly, approachable and can-do attitude.
• Are organised and enjoy being busy.
• Work well as part of as team.
• Are confident in taking initiative and solving problems.
• Want to learn new skills and take on responsibility.
• Care about making a difference in your community.

Experience in retail, hospitality, customer service, events, leisure or other people-focused roles would be helpful, but it’s not essential.

A full driving licence and access to a vehicle are required, as you may occasionally support other Prospect Hospice shops across our area.

We offer a great range of benefits, including:   

• 27 days holiday FTE plus bank holidays (rising with length of service).
• Generous contributory pension scheme and life assurance.
• Discounts with local retailers, gyms and service providers including Blue Light Discount Card.
• Employee Assistance Programme.
• Supportive induction, training and development.
• A values led, inclusive working environment.

We know that great candidates don’t always meet every requirement listed in a job advert. If you’re excited by this opportunity and think you would be a good fit, we’d encourage you to apply.

For an informal conversation about the role, please contact Rachael Daniel, Retail Area Manager on 07779 299734.

To apply please submit your CV via the green “Apply” button.   

Assistant Shop Manager 22.5 hrs – Job Description

DBS Check

This role requires a DBS check. We consider all disclosures fairly, in line with the Rehabilitation of Offenders Act 1975 (Exceptions Order).

Equality & Diversity 

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

Safeguarding   

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.