Volunteer Centre Officer

Job or Trustee?

Job type

Salary

Hours

Closing date

Organisation

Job Title: Volunteer Centre Officer

Location: Newcastle

Contract Type: FTC (initially) until 31 July 2026

Hours: 14 hours per week (potential to increase to 17.5 hrs, funding dependent)

Salary:£25,625 FTE (£10,250 for 14 hrs per week)

Job Family: Job Family 3

Line Manager: Project Manager: Newcastle

Start Date: ASAP

Interview Dates: To be confirmed

At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We support people to share their time and skills to help others and tackle big challenges in their communities.

Role Purpose

We have been operating Volunteer Centre Newcastle (VCN) since 2005. The Volunteer Centre provides a wide range of support, around all things volunteering, to over 1200 charities, organisations, and groups locally. We also support 2500+ members of the public each year, who are interested in volunteering and need some support to get started.

As our Volunteer Centre Officer, you will play an important role in promoting and supporting volunteering across Newcastle. You will help more people get involved in volunteering and make sure that volunteering is valued and recognised across the city.

We are looking for someone who understands “good practice” around volunteering, can work flexibly, and who shows a strong commitment to our organisations values. Working alongside the Volunteer Centre Manager, you will:

Support charities, organisations and groups in that involve volunteers - this includes giving advice on how to manage volunteers, helping them create and promote volunteer roles, supporting them to take on more volunteers, offering guidance on policies and processes, delivering training, taking part in volunteer network forums, and helping solve problems when needed.

Support people who want to volunteer, helping them take their next steps - you will talk with members of the public to understand their interests, goals, and any support needs. You will match them with suitable volunteering opportunities. You will offer information, advice, and guidance to help them get involved in volunteering across Newcastle through one-to-one appointments and in person events

Our values and ways of working

In all that we do we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

We offer flexible working by default. Our staff have significant flexibility when it comes to place of work, working days/hours, and are empowered with the responsibility of managing their own diary.

Part of your working week must be based in local Newcastle communities, meeting charities, organisations, groups, volunteers, colleagues and other stakeholders. For the remainder of the time, you can work from home (must be local) or from our Newcastle office premises (NE1 5JE).

To apply, or for further details:

Please see our full Job Description, for more details on our organisation and the role.

To apply, please do this through the CharityJobs website application portal (link below), before the deadline.

https://www.charityjob.co.uk/jobs/volunteering-matters/volunteer-centre…