Job Reference:

1625

Location:

County Durham

Hours of Work:

10 hours per week (part-time)

Salary:

£24,449 FTE per annum (£6,607.84 per annum, pro rata)

Contract Type:

Permanent

Closing Date:

25 Nov 2025

ID: 1625 Family Time Group Facilitator (Supervised Contact)
Service: Family Time Service

Salary: Grade 2 point 15: £24,449 FTE per annum (£6,607.84 per annum, pro rata)

Location: Stockton-on-Tees

Hours: 10 hours per week (part time)

Contract: Permanent

Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Main Responsibilities:
Family Action are committed to meeting the needs of families accessing our services. Within Stockton-on-Tees family time service we are seeing an increased demand for group family time sessions which can offer greater flexibility and variety within their structure. As such we are seeking a fixed term group facilitator to support us in piloting this innovative structure.
As a Family Time Group Facilitator (Supervised Contact), you will ensure that families are welcomed and supported when in the Supervised Contact Centre and in community venues. You will have an open-minded, flexible and caring approach towards children, parents and other family members who are attending Family Time (supervised contact). You will ensure that children are kept safe and that their emotional wellbeing is prioritised at all times.
You will promote and maintain contact arrangements that are agreed between all parties. Liaising with social workers, carers, special guardians, families and children to establish group structures and family time arrangements.
You will provide an opportunity to support parents to maintain positive relationships with their children. You will do so by providing engaging group sessions with structured session plans and resources in place. Overseeing the risk management and safeguarding within the group settings.
Where required, for individual family time, you will oversee practical and emotional support for parents; this will help to make supervised contact sessions a positive experience for the children. Where contact is between the wider family group e.g., sibling contact, ensure the needs, preferences and experiences of all attendees are considered and supported.

• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced

• Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 14th November 2025 at 23:59
• Interviews to be confirmed

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Julie.morton@family-action.org.uk

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.