Head Office

Business Administrator

Business Administrator

Derby | Finance | Permanent | Part Time|

£12.33 per hour

15 hours per week

Nuffield Health is Britain’s largest not-for-profit healthcare organisation. Join us as a Business Administrator in our Derby Hospital and play your part in building a healthier nation.

The Role

This is an exciting new role within the team that will be split between working across several departments. The majority of the time will be spent within the Business Administration department. You will also be working in the Clinical Coding department during busy periods and also providing non-patient facing administrative support to our other administrative teams.

As an Administrator you will:

• Assist in the financial administration of patient accounts

• Provide excellent stakeholder/customer service at all times

• Work with the clinical coding department to scan and upload notes and reports to the central coding portal

• Ensure that information received from external stakeholders (e.g. medical secretaries, patients) meets the minimum level of compliance

• Check and update where necessary, the details provided by our patients to the invoicing system

• Resolve Data Quality issues

• Support any other Business Administration requirements within the department

• Contact insurance companies for authorisation

The Person

To succeed as an Administrator, you will:

• Have experience in working in a busy customer facing business support function

• Be a confident communicator with proven experience of dealing with customer queries

• Ability to work under pressure to meet tight deadlines

• Be confident in working with numbers and large volumes of data

• Be educated to GCSE level in English and Maths, with an NVQ Level 2 in Business Administration or equivalent

• Have excellent IT skills (Outlook/Excel/Word)

• Have a strong attention to detail

• Ability to develop good working relationships with key stakeholders within the business

This will be a varied role that plays a vital part in supporting our Finance and Administration teams.

Please note due to the nature of this role you will be required to work onsite at all times.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Relevant Stories

Sharing memorable experiences.

Hints & Tips

Help with your application.

Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.

Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview.

CV

Think about the skills and qualities asked for in the job description and show how you’ve applied those same skills and qualities in other roles. Focus on the things that will make us want to see more of you.

Covering email

Your CV will contain details about why you’d be a good fit for the role, but it’s well worth adding a short, snappy paragraph pulling out the two or three most compelling reasons as to why you’d be perfect for the job in your covering email..

Video interview

The video interview lasts 15-20 minutes if you get to this stage. On the day, look the part, be aware of your surroundings and practice your answers to feel prepared. Most of all, relax and be yourself.

DBS Checks

Some of our roles require a DBS check and they are processed through the Disclosure and Barring Service (DBS) as part of the recruitment process. These checks are to assist employers in making safer recruitment decisions. However, a check is just one part of robust recruitment practice.

Documents

You could be asked to provide proof of vaccinations as part of our Occupational Health pre-employment screening. We know it can be time consuming to get this information if you don’t already have it to hand, so we encourage you to start preparing this information to avoid any delays to the onboarding process.

Your current studies

If you are currently undertaking any strudies, education or apprenticeships, its worth noting there are some training provider we're not partnered with, and therefore potentially unable to support your continued learning. Ensure you share this at interview and for queries contact psc@nuffieldhealth.com

Feedback on applications

Due to the volume of applications we receive we are unable to provide individual feedback from an inital application.